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Springhill Suites By Marriott Roanoke North

4.0 star property

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Photo gallery for Springhill Suites By Marriott Roanoke North

Free WiFi, bed sheets
Property amenity
Meeting facility
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • 24/7 front desk
$126
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
8171 Gander Way, Roanoke, VA, 24019
  • Place, Hollins University
    ‪19 min walk‬
  • Place, Carvins Cove
    ‪4 min drive‬
  • Place, Valley View Mall
    ‪9 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪7 min drive‬

Room options

View all photos for Deluxe Suite, 2 Queen Beds, Non Smoking

Smart TV

Deluxe Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Smart TV

Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Smart TV

Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(29 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds (Mobility Accessible, Tub)

Free WiFi, bed sheets

Deluxe Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds (Hearing Accessible)

Free WiFi, bed sheets

Deluxe Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Free WiFi, bed sheets

Deluxe Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Free WiFi, bed sheets

Deluxe Suite, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Hearing Accessible)

Free WiFi, bed sheets

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

Free WiFi, bed sheets

Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Free WiFi, bed sheets

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Free WiFi, bed sheets

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

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About this property

Springhill Suites By Marriott Roanoke North

4-star hotel in Alpine Hills
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Springhill Suites By Marriott Roanoke North offers 86 air-conditioned accommodations with hair dryers. Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers. This Roanoke hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Springhill Suites By Marriott Roanoke North features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Roanoke hotel also offers laundry facilities and an elevator. Complimentary uncovered self parking is available on site, along with a car charging station.

Springhill Suites By Marriott Roanoke North is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.
Springhill Suites By Marriott Roanoke North has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Springhill Suites By Marriott Roanoke North Hotel
Springhill Suites By Marriott Roanoke North Roanoke
Springhill Suites By Marriott Roanoke North Hotel Roanoke

Springhill Suites By Marriott Roanoke North Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 220 out of 268 reviews
Rating 8 - Good. 27 out of 268 reviews
Rating 6 - Okay. 13 out of 268 reviews
Rating 4 - Poor. 2 out of 268 reviews
Rating 2 - Terrible. 6 out of 268 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
My experience with the receptionist, Danesha, was concerning due to what I perceived as racially biased treatment. I observed her offering a range of choices and greater accommodation to another guest, while I was offered none. This disparity in service was evident from the outset of my interaction with her. The inconvenience continued when I reported my bathroom light fixture was loose. Instead of a straightforward resolution, Danesha required me to pack all my belongings and bring them downstairs to the reception desk to exchange key cards, only to then go back upstairs to a new room. This process felt like an unnecessary burden, especially when contrasted with the more flexible and accommodating service I witnessed being provided to others. The entire interaction left me with a strong impression that I was treated with less consideration and respect than other guests, and that this difference was rooted in racial preference.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not great

Great looking clean hotel and wonderful staff, however if you are looking for quiet and comfort this may not be your best choice. Air conditioning was extremely loud and disruptive to getting any sleep and the bed didn't have a flat spot in sight.
Stayed 1 night in Jul 2025

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and very clean, modern rooms! Stopped here for the night while traveling down 81 on my way from Maryland to Tennessee. Right off the highway so super convenient. Plenty of restaurants close by.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carol, ROCKVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right off 81, so convenient if you are staying the night as you continue your journey. Very clean and spacios room. The room is well equipped with a TV that can be moved for viewing. Morning breakfast is hot with waffles!
Stayed 1 night in Jul 2025

10/10 Excellent

ido

Stayed 1 night in Jul 2025

6/10 Okay

Burnande

Liked: Cleanliness, staff & service, property conditions & facilities
Ok place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 1 night in Jul 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Angelina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly and helpful staff at the front desk! Nice clean room and set-up!
Stayed 1 night in Jul 2025

10/10 Excellent

Brandi Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific property having been built just over one yr ago. Two other hotels going up near it so if you require daytime sleep keep this in mind.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
very clean. great breakfast options. staff very friendly ! i would stay here again !
Stayed 1 night in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Very clean comfortable and convenient.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean and new.
Stayed 1 night in Jul 2025

2/10 Terrible

Matt

Liked: Cleanliness
Disliked: Staff & service
I was double charged for my room and brought this to the staff’s attention the same day. I was assured it would be resolved, but the charge has not been removed. Since then, I’ve followed up by phone twice and was told the manager would reach out. It’s now been over nine days, and I still haven’t received any response. I’ve been patient throughout this process, but the lack of follow-through is disappointing. The only positive note I can offer is that the room was clean
Stayed 1 night in Jun 2025

8/10 Good

Martin

Stayed 1 night in Jul 2025

10/10 Excellent

Ingeborg

Traveled with family
Liked: Amenities
Very nice clean updated rooms!
Stayed 2 nights in Jul 2025

10/10 Excellent

Dwight

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this property. Clean and easy!
Stayed 1 night in Jul 2025

10/10 Excellent

Gail

Stayed 1 night in Jun 2025

10/10 Excellent

seunghwa

Liked: Cleanliness, amenities, property conditions & facilities
Good quality hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Wallace

Stayed 1 night in Jun 2025

6/10 Okay

Allison

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was not that friendly. A/C unit was incredibly loud as were the doors opening and closing from the other rooms
Stayed 1 night in Jun 2025