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Best Western North Roanoke

2.5 star property

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Photo gallery for Best Western North Roanoke

Lobby
Seasonal outdoor pool
Lobby
Fitness facility
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Air conditioning
$109
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
2545 Lee Highway, Troutville, VA, 24175
  • Place, Hollins University
    ‪6 min drive‬
  • Place, Valley View Mall
    ‪13 min drive‬
  • Place, Berglund Center
    ‪17 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 480 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(13 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

8.6 out of 10
Excellent
(35 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(7 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Comfort Inn & Suites Troutville-Roanoke North

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,268 reviews
Comfort Inn & Suites Troutville-Roanoke North

About this property

Best Western North Roanoke

Troutville hotel with free breakfast
Along with a fitness center, this hotel has a seasonal outdoor pool and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western North Roanoke offers 73 accommodations with safes and coffee/tea makers. 47-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western North Roanoke features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Best Western North Roanoke has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June 01 to October 01

Property is also known as

Comfort Inn Hotel Troutville
Best Roanoke Troutville
Comfort Inn Troutville Hotel
Best Western North Roanoke Hotel
Best Western North Roanoke Troutville
Best Western North Roanoke Hotel Troutville

Best Western North Roanoke Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 340 out of 636 reviews
Rating 8 - Good. 203 out of 636 reviews
Rating 6 - Okay. 46 out of 636 reviews
Rating 4 - Poor. 22 out of 636 reviews
Rating 2 - Terrible. 25 out of 636 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and bright
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place to stop overnight on our road trip. Clean room and decent continental breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

We had a nice stay. We were only passing through, needing a room for one night but the room was very clean and in very good condition. The bed was comfortable and had everything we needed. Free breakfast with eggs, potatoes, sausage, make your own waffles, plus all the other continental breakfast choices was great before checking out.
Stayed 1 night in Jun 2025

8/10 Good

Penrose, Maryville

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good room price. Easy access from I81. Bathroom was very clean but the room could’ve been cleaned better. Rug was dirty. Rooms are nice but dated. Our room was not ready when we checked in at about 4:30pm. The desk clerk Alex was super friendly and accommodating and took care of us by moving us to the biggest double queen room in the hotel without raising our room rate which I had paid in advance. The hall way carpets are worn and filthy. It’s a bad look to start out with when you’re heading to your room. The new room was very spacious. Beds and pillows were nice, microwave and mini fridge clean. Nice TV. I utilized the checkout “early” option through Best Western on my phone, which offered the ability to skip the front desk when departing and choose a time from 6am-11am. I chose 11am and submitted it. I went to the front desk in the morning to drop our key cards just before 11am on my way out and the clerk said her system didn’t show us as checked out. It didn’t work apparently. The desk clerk was good about it and noted we were checked out in her system. Overall a good overnight stay. The area around the hotel location has everything you need, restaurants, a Kroger, nice liquor store, gas stations and other stores.
Stayed 1 night in Jun 2025

8/10 Good

Debra

Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Cordial staff. Decent continental breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Neikya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start for the one night
Stayed 1 night in May 2025

2/10 Terrible

cody

Stayed 1 night in Jun 2025

6/10 Okay

Rhonda

Traveled with group
Liked: Staff & service
Staff was friendly, property was maintained but old and a little dingy. Beds were comfortable and breakfast was standard.
Stayed 1 night in May 2025

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and in good condition unlike many places in this price range. Tub was like new and clean. Elevator was nice to have. TV was easy to work and decent channel choice. Bed was good and extra blanket in room vs having to go and request one. We will seek this one out in future trips where it makes sense as a stopping place.
Stayed 1 night in May 2025

10/10 Excellent

Chung

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staffs, very good food at the Angela’s diner guest gets 10% off. Food was excellent, local IPA was very good at the restaurant. Bed was comfortable, room was quiet. There are not much commercial stores around the hotel.
Stayed 1 night in May 2025

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
We were given a handicap room without our approval or prior knowledge at check in. Only when we arrived inour room with our luggage did we realize we were assigned a handicap room. We were too tire from 12 hours of driving to protest or change rooms at this point so we lived with it. The main problem was the shower. The curtain did not reach the floor so a half inch of water quickly filled the bathroom that we had to clean up using all the towels. The shower head was not able to point where you wanted without removing it from the wall and using a free hand. This made using soap and shampoo difficult with one hand. There was no off button or switch to stop the flow of water, other than turning the shower off completely. This sets the temperature back to cold and temperature must be adjusted again while cold water is hitting you. This was the absolute worst shower experience I have had in my life of 70 years. This includes staying in hundreds of hotels on five continents and bathing in cold water from a bucket. My wife was not able to take a shower in the morning because of these issues.
Stayed 1 night in May 2025

8/10 Good

Marisa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Great free breakfast. Lovely room. Good food around.
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

4/10 Poor

Adam

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stop.

Excellent!! Well maintained older property, quiet and far enough from the interstate. Easy on and off of 81. Very easy check in, very nice desk staff. Pet friendly
Stayed 1 night in May 2025

8/10 Good

Teri R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What are the chances?!

We stayed for one night to watch our niece graduate from Virginia Tech, and were so happy to pay for an early check in and drop our bags. Our check in was smooth and all staff we encountered were very friendly and helpful throughout our stay. After the graduation and celebration we came back to our room about 12:30 am and were locked out of our room! My key worked, but the bar that blocks the door from the inside was engaged. The man at the desk was very nice and tried to move the bar with a tool, but had trouble. After several phone calls and a rush of people checking in he kept trying to open our door, and was able to open the door and ensure no one was in our room around 2am. The only explanation he had was sometimes those bars vibrate loose with the heavy doors shutting, and it opened just enough when the door close to catch the door. We were very thankful to finally get to our beds and medications needed inside. The breakfast was very good, and check out was uneventful. Overall our stay was good, despite the one major odd thing.
Stayed 1 night in May 2025

8/10 Good

Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Toilet ran through the night but otherwise a good room.
Stayed 1 night in May 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Stayed 1 night in May 2025