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Second Elevator was down the entire 4 days we were there. Constantly waiting for coffee in the morning. The lady at the front desk had the personality of a door knob and treated us like we were interrupted the game on her phone.

We checked in on July 1st and noticed AC was not cooling. Called the front desk and they said they will send someone to reset and no one came. The temperature outside was 102. By the time they offered to change the room we were already in bed. We said we can change the room next morning. They sent a small table fan. Next morning one Engineer was supposed to come and check and they said they couldn’t get in because of the sign. We have gone out for sightseeing. When we got back room was hot.we complained and we had to move our things three times to three different rooms since some of them had no safe no fridge. Finally we settled for a room without fridge. I request you to refund our first night charges since there was no AC. Hope you understand. Thanks Anand Ramachandran

Wonderful hotel. Very clean. The staffs were very helpful and polite, especially Kaiss. Also the General Manager was caring and helpful. Thank you again

My husband and I spent five days in Washington DC to celebrate America’s 250th birthday. This hotel was absolutely perfect for our purpose. The rooms were clean and modern and the rooftop event they had the evening of the Fourth of July was a lot fun. All staff members were very friendly and helpful. We would definitely stay here again. The hotel is only half a mile from the Washington monument. Loved the location!

Great location, staff was really friendly would recommend. Bathroom a little small overall great

The front desk staff was very helpful

Great location and nice spacious room - A/C was out third night with no notification from staff and the water station did not work on our floor.. unacceptable in the extreme heat. Housekeeping did not do a great job.

From the hotel cleanliness, to the extremely welcoming staff, to the endless child friendly amenities, we could not have asked for a better experience. Absolutely could not recommend this hotel more. A must stay in National Harbor!