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Is like this hotel has not staff at all nobody able to help

Absolutely wonderful hotel on river next door to Basilica. Perfect location to enjoy the heart of Zaragoza. And the fireworks were directly in front of us on our balcony.!! Streetcars literally at our front door!. Impeccable service and staff. Could not ask for a better location or hotel. Parking was plentiful underground and breakfast was a great variety and plentiful. All in all a A++.

The car park is very big, towing a big trailer or boat is no problem here it’s like a commercial lorry park. The hotel is tucked away enough for the parking to be as off grid safe as possible as well. Food was good and the staff friendly. To sum up I will stay again it’s a good half way stop between Benidorm and Bilbao.

The main issue with this hotel is that the street where it is located is undergoing major construction work. It is very difficult to walk around, and taxis cannot reach the hotel. On one of the days of my stay, both the electricity and water were cut off. They managed to restore electricity using a generator, but there was still no running water. The elevator was also out of service, so I had to carry my suitcase down five flights of stairs without any help from the staff. I would not recommend staying at this hotel until the construction work is complete, which I don’t think will happen before spring 2027. The whole area is quite chaotic right now, making it a very inconvenient place to stay.

Lugar central cerca del casco antiguo. Un poquito ruidoso por el día dado a la construcción y por la noche mucho ruido por los bares.

Super clean and perfect location. Great opportunity to visit Zaragoza 🇪🇸

The building itself is sketchy and so is the surrounding area, especially for the price. The room itself was very nice and clean but you can hear the train rumbling every few minutes. The staff was very nice and helpful but not an area you want to stay in when first visiting Zaragoza.