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Overall it was nice, especially compared to alternatives in the area. Although, it was disappointing to find that you have to infer from the property details that there is no a/c. And it is sure missed in the heat of summer. It was disappointing to get to check-in, to find they are charging an extra "resort fee." We were happy to find that our unit was pretty updated. However, our other family members were not as fortunate with their unit which smelled bad and sorely needed refurbished. And, they won't tell you in advance what you are getting. Our first night there we discovered that the refrigerator was not cooling. They responded immediately and brought in a new replacement right away.

We were pleasantly surprised at how nice the facilities were and we are looking forward to returning to Sawtelle Mountain Resort.

This was our 50th Anniversary celebration with our family. A wonderful week at Yellowstone and the house was perfect for our needs. A few minor feedback items. Three of four clip for hot tub cover are missing, the doorstop for front door was broken. Someone had tried to stick it back with aluminum foil. Not successful. Foam mattress covers should be stored somewhere beside in bedroom closets which renders the closet unusable. Otherwise all was wonderful. Best stocked place we have ever stayed.

This was an awesome cabin!! It was extremely clean and felt very home like! My kids/grandkids absolutely loved it! There were even family games to play in the evenings! This was a perfect place for our family!! Thank you Laurie!

Positive: * This place is only about a 25min drive from West Yellowstone, yet the rates are much reasonable than comparable hotels in W Yellowstone. * The staff was friendly & helpful * The room was clean & well maintained. Negative: * No complimentary breakfast. * There was no table or desk in the room to place essentials such as laptop, snacks, keys, etc. * No iron or ironing board; I had to wait until the office opened & ironed on bed. * The room may be adequate for a single traveler, but cramped for two adults, with a king-size bed. After-hours Check-in: After-hours check-in instructions could be much clearer. Instead of simply saying, “If you arrive after hours and the office is closed, get the key from the lockbox,” it would be much more helpful to say, “Your room key is in the lockbox located in front of your assigned room.” We arrived around 3am after a long drive from Bozeman & naturally assumed the lockbox was outside the office. We spent nearly 30 minutes unsuccessfully trying to access the lockbox there. We called the office number, but there was no after-hours assistance. Just as we were about to give up, we noticed that each room had its own lockbox. Only then did we realize our key was waiting upstairs outside our assigned room. After carrying our 50-pound luggage up the stairs, we also discovered there is no elevator. Had I known this, I would’ve asked for ground floor. Why not disclose this and ask floor choice.