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Their pool apparently has been shut down for a couple years. There’s old faded, yellow caution, tape around most of the property. The rooms were dirty, including mold in the bathroom, ants on the furniture and a filthy floor that made your feet black. The bed was crunchy and creaky. There’s no restaurant just outdoor bar food. Everything was in disrepair and filthy. We stayed one night and left first thing in the morning. We had been booked through a package with Expedia for five nights. Extremely disappointed and angry.

I stayed at The Waves on a solo trip, and it was honestly the perfect place for me! From the moment I arrived, I felt safe, comfortable, and completely at ease as a woman traveling alone. The property was extremely clean, the view was unbelievable, and the staff was amazing. Tom and Charlette were fantastic, and the restaurant servers were wonderful as well. The food at the restaurant was absolutely delicious, and the portions were generous enough that I had leftovers to enjoy later. Housekeeping was also great and always on time. The only time they didn’t come was when I accidentally put the “Do Not Disturb” magnet on the other side of the door. My only small note is that they didn’t restock the bottled water during housekeeping, but I simply brought my own water back to the room, so it wasn’t a big deal. The room had a mini fridge and dishes, which came in handy for storing and enjoying my leftovers. There was also a complimentary bottle of wine and snacks waiting in the room. The wine was a complimetary Malbec, which isn’t my personal preference, but if you love Malbec, you’ll definitely enjoy it! Overall, I truly have zero complaints. I had an amazing stay and would absolutely recommend The Waves. I would definitely stay here again!

Flight from Miami was delayed because of thunderstorms, called hotel to let them know, no answer.... Called many times, left messages and phone numbers, no call back, nothing. Finally got to St. Croix and went straight to the hotel, exhausted, ready for shower and bed, long day, got there at 3AM. Nobody around, AT ALL!!!!! Had to sleep in the rental car until 7AM. ABSOLUTELY TERRIBLE!!! Will never go there again and will never, ever recommend. Worst in my entire life and I travel all over.

We had an amazing stay at Grapetree Bay. The rooms are as pictured clean, renovated and large. AC was nice and cold. The staff was very friendly and professional. Enjoyed all our delicious meals on the balcony with a beautiful view of the ocean. I would recommend this property to everyone and cannot wait to return.

I had to make a last minute reservation the price was one the best. Arriving sweaty distraught and heart broken. Jamie the “everything person” there ie check in/ bartender/ local artist promoter. Was so kind and engaged. The rest of the staff were friendly and helpful. The hotel is AMAZING so much history and decor still from all the years of it’s opening which was back in the 1700’s Beautiful views calm friendly people. Will always recommend this place and understand why it’s remained open this long! Thanks to all the people that work there you represent the truly amazing part of the island.

clean room, helpful and welcoming staff, amazing place to stay!!