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Wingate by Wyndham Richmond Short Pump

2.5 star property

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Photo gallery for Wingate by Wyndham Richmond Short Pump

Lobby
Free daily buffet breakfast
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
$115
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
13991 N Gayton Rd, Richmond, VA, 23233
  • Short Pump Town Center
    ‪14 min walk‬
  • Sheltering Arms Institute
    ‪3 min drive‬
  • University of Richmond
    ‪14 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

9.2 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(224 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(43 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(93 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Wingate by Wyndham Richmond Short Pump

Hotel in Short Pump
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Wingate by Wyndham Richmond Short Pump offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Wingate by Wyndham Richmond Short Pump features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2200 square feet (204 square meters) include conference space. This Art Deco hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Wingate by Wyndham Richmond Short Pump is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2,200 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are available for USD 15 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 15 per night
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 6 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Richmond
Wingate Richmond Short Pump
Wingate Short Pump
Wingate Wyndham Richmond Short Pump
Wingate Wyndham Short Pump
Wingate Wyndham Short Pump Hotel
Wingate Wyndham Short Pump Hotel Richmond
Wyndham Richmond
Wyndham Richmond Short Pump
Wyndham Short Pump
Wingate Wyndham Richmond Short Pump Hotel
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Wingate by Wyndham Richmond Short Pump Hotel
Wingate by Wyndham Richmond Short Pump Richmond
Wingate by Wyndham Richmond Short Pump Hotel Richmond

Wingate by Wyndham Richmond Short Pump Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 991 out of 1810 reviews
Rating 8 - Good. 443 out of 1810 reviews
Rating 6 - Okay. 212 out of 1810 reviews
Rating 4 - Poor. 82 out of 1810 reviews
Rating 2 - Terrible. 82 out of 1810 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

6/10 Okay

John

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
First room had water leaking on the ceiling and was transferred to another room without any issues. Staff were great and breakfast was adequate and no complaints. Parking and elevator constantly reeked of weed smoke smell.
Stayed 3 nights in May 2025

10/10 Excellent

Breanna

Stayed 2 nights in May 2025

10/10 Excellent

Eugenia

Stayed 3 nights in May 2025

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! I even extended for one more night. Convenient to so many other places, stores and restaurants. Very clean and comfortable. Happy to have coffee and free breakfast. Quiet and restful. I had a wonderful view of the beautiful fountain. My only complaint would be the smell of air freshener or something being pumped into the room. I couldn’t find the source, or control it, so I had to keep my window wide open during my entire stay. The smell is terribly irritating to those of us with allergies and lung issues. That’s my only complaint. Everything else was just great!
Stayed 1 night in May 2025

10/10 Excellent

Michael, VA Beach

Traveled with family
Liked: Cleanliness, amenities
It was fine, except for the doors constantly slamming. Their doors have no control mechanism to keep them from slamming, VERY HARD! If your sitting in bed, your entire body will shake if someone just lets their door slam, which most people do, even if it's 4-5 doors down! That, alone, will probably make me look elsewhere should I need a hotel near there again. Otherwise, everything else was perfectly fine. I didn't use the pool, spa, or fitness center. Breakfast was the typical DIY waffle makers, breads/bagels, some fruit, yogurt, and coffee/tea....the usual
Stayed 3 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Nice location and clean neighborhood
Stayed 2 nights in May 2025

8/10 Good

Robin

Stayed 2 nights in May 2025

6/10 Okay

Keith

Liked: Cleanliness
My stay was for 4 nights (Tuesday - Saturday). The first day my room was not made up - no big deal, Im by myself and there are plenty of towels. Second day room not made up - I went to front desk and they said sorry all the maids are gone for the day but we will have someone make it up tomorrow. Third day on my way out of the room I saw the maid in the hallway and reminded her to please clean Room 403 today. She nodded but Im not sure she understood English. When I returned that evening the room was not made up - I had to ask the front desk for fresh towels. My trashcans are overflowing. The front desk clerk could sense my frustration and told me that the room would definitely be made up tomorrow (which was my last day). The room was finally cleaned on Friday of that week.
Stayed 4 nights in May 2025

8/10 Good

marybeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities
Love the updated room. The location is perfect, close to everything you want in Short Pump.
Stayed 4 nights in May 2025

10/10 Excellent

Tesfa

Liked: Cleanliness, amenities, property conditions & facilities
Best Hotel I’ve stayed in when I’m in Richmond! I will def be back next time I’m in town!
Stayed 1 night in May 2025

8/10 Good

DONNIE

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here a few times and I've never had any issues. The rooms are always clean as well as the bathroom. The staff are nice and very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

lori

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Kira

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very polite, it's very quiet, and I did like that my view was actually made nice with the fountain in the pond.
Stayed 1 night in May 2025

6/10 Okay

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alise D.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check
Stayed 2 nights in Apr 2025

8/10 Good

Tim

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Not clean. No hot water at sink.
Stayed 1 night in May 2025

10/10 Excellent

Kira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Bertrum

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Richmond Stay.

Very comfortable hotel. Staff were very helpful and courteous Would use it again.
Stayed 2 nights in May 2025