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Tru by Hilton Ashland

2.5 star property

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Photo gallery for Tru by Hilton Ashland

Lobby
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Business center
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • 24/7 front desk
  • Free WiFi
$113
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
101 North Carter Road, Ashland, VA, 23005
  • Place, Randolph-Macon College
    ‪16 min walk‬
  • Place, Henrico Sports & Events Center
    ‪8 min drive‬
  • Place, Kings Dominion
    ‪8 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(109 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(115 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Ashland

Ashland hotel with free breakfast
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and an elevator. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Reviews

Tru by Hilton Ashland Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1209 out of 1869 reviews
Rating 8 - Good. 344 out of 1869 reviews
Rating 6 - Okay. 170 out of 1869 reviews
Rating 4 - Poor. 70 out of 1869 reviews
Rating 2 - Terrible. 76 out of 1869 reviews

Reviews

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Rafi

Traveled with family
Disliked: Cleanliness, staff & service, amenities
When I arrive the property 3:30 AM to check in receptionist told me he doing ordered and I have to wait 30 minutes. Imagine I’m coming from New York to Virginia is 7 Hour Dr. and my family outside and waiting in the car 30 minutes more just to check in. Next day I told two room service didn’t do any service and they told me they can switch my room
Stayed 1 night in Jun 2025

10/10 Excellent

ZAIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice clean hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Shandell

Liked: Cleanliness, staff & service
The hotel room was quite warm, and the hallways felt rather stuffy, almost like a sauna. While the hotel was acceptable, it did remind me of a more cheap motel. This was our first experience with this hotel during a vacation. Given that it was a Hilton Tru, I had anticipated a slightly more refined atmosphere, rather than one that appeared somewhat inexpensive. To be fair, the staff was exceptionally pleasant, and their service was commendable. However, we likely will not choose this hotel for future stays. Furthermore, the hotel is situated near a truck stop.
Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk clerk was super friendly. They keep the temperature in the halkways at 85⁰F which is rather uncomfortable and only one elevator works which is a pain in a 5 story building. It was very quiet and tge beds were comfortable.
Stayed 2 nights in Jun 2025

2/10 Terrible

Betty

Stayed 2 nights in Jun 2025

10/10 Excellent

Alen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Jun 2025

2/10 Terrible

Rafi

Stayed 1 night in Jun 2025

10/10 Excellent

Allison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel for work. This location was nicer and felt safer than the Tru in Thornburg. Although this locaation was busy it was very clean and frlt safe.
Stayed 1 night in Jun 2025

10/10 Excellent

Drew

Stayed 1 night in May 2025

8/10 Good

Liza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to highway and was good to stay at this brand hotel. We did read someone said floor in room was sticky and thought it was just someone complaining... but it was sticky in ours too. We could not get TV to play live TV asked for help at front desk, they tried to trouble shoot but didn't work. Breakfast was good
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Gabriella and Meg

Traveled with family
One elevator and at times wouldn’t open. No coffee maker in room or anything really.
Stayed 1 night in Jun 2025

4/10 Poor

Aaron

Traveled with family
Disliked: Cleanliness, staff & service, amenities
No microwave housekeeping non existent customer service terrible.
Stayed 2 nights in Jun 2025

2/10 Terrible

Pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Radicalart Tru Hotel fan

TV didn’t work ! Checked out after only being there for 4-5 hrs
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice
Stayed 2 nights in Jun 2025

8/10 Good

Richardean

Traveled with family
Liked: Cleanliness, amenities
The property was excellent. The spread on bed had a stain that notice and wasn’t taken off bed. Please double check any visible signs of stains before making bed. But above all room great condition only one concern. Thank you! D Brown
Stayed 1 night in Jun 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the interstate and lots of dining options nearby. Friendly staff and clean rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is excellent. Clean, modern, breakfast is awesome. My only complaint was that the room was kind of small. We’ve stayed here before in the same type of room, but that room was a little more spacious.
Stayed 3 nights in Jun 2025

8/10 Good

William Glen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property. Lobby area could be better kept
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
For the win. Bright, comfortable, clean and fun.
Stayed 2 nights in Jun 2025

10/10 Excellent

Beverly

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is definitely a place I would revisit from the staff to the room and the ambiance.
Stayed 1 night in May 2025

8/10 Good

Marybeth

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025