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Tru by Hilton Ashland

2.5 star property

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Photo gallery for Tru by Hilton Ashland

Lobby
1 bedroom, desk, blackout drapes, iron/ironing board
Exterior
Business center
Lobby

Popular amenities

  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪16 min walk‬
  • Henrico Sports & Events Center
    ‪8 min drive‬
  • Kings Dominion
    ‪8 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(101 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(105 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
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4.1 out of 5, Very Good, (1003)
$123 nightly
The price is $123 total
includes taxes & fees
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About this property

Tru by Hilton Ashland

Ashland hotel with free breakfast
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and an elevator. Onsite self parking is complimentary.

Tru by Hilton Ashland is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1176 out of 1803 reviews
Rating 8 - Good. 331 out of 1803 reviews
Rating 6 - Okay. 160 out of 1803 reviews
Rating 4 - Poor. 66 out of 1803 reviews
Rating 2 - Terrible. 70 out of 1803 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Stayed 3 nights in Apr 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Overnight Stop

Very nice hotel for a quick over night stop. Clean, comfortable and close to the interstate. They even have a nice little gym.
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was new and clean and had a walk in shower.
Stayed 1 night in Apr 2025

8/10 Good

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service. Basic rooms but clean
Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No air conditioning in my room. It was broken, and the fan was super loud. It was 90 degrees for the few days I was there. Also, the breakfast choices were bad, everything was out of order.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It really helps a tired traveler when the staff is friendly- and everyone I met was. The lady at the desk was happy and welcoming, the ladies responsible for the breakfast area were efficient and sincere in their efforts to keep everything clean and stocked. I enjoyed my stay.
Stayed 2 nights in Apr 2025

8/10 Good

Leigh Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and people

I have stayed here for the last four years maybe 3 times a year and no matter who is working or what time I check I’m always met with a smile. And travelling with dogs they make every accommodation for my dogs. If you stay in Ashland stay here.
Stayed 2 nights in Apr 2025

6/10 Okay

Christa

Liked: Cleanliness
It was fine for the price. Did online check in, arrived at 9:45 pm and out by 7:30. The toilet handle was broken, and the ac was a little noisy. Blackout shades were good.
Stayed 1 night in Apr 2025

10/10 Excellent

Cantius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We don’t like to give negative reviews, but there was no one at the check-in desk when we arrived around 8:30 PM. She finally came after a few minutes. When the guest before us had to leave to get his ID, the staff person did not offer to go ahead and check us in. After she checked in the other guests, she offered them bottles of water. She did not off us bottles of water. She also charged our holding deposit twice, saying it had not gone through the first time, but it had. We pointed it out to get the 2nd charge cancelled. The room was very nice, but the highway traffic sound was very noticeable in our room on the 5th floor. The breakfast offerings were plentiful, but the eggs were fake and rubbery. My husband liked the coffee, but neither of us liked the eggs.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop on the way back home from fl
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off highway. nice hotel, with nice breakfast and fun lobby
Stayed 2 nights in Apr 2025

4/10 Poor

Seth

Clean Blaise both unrecoverable beds. I think I’ve ever slept in. They were like a rock and the pillows were terrible too.
Stayed 1 night in Apr 2025

10/10 Excellent

Eileen, Stoughton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If Hilton and IKEA had a baby - this would have been the result. But this is a good thing! Fun, funky decor, great public sitting space with fun games, good complimentary coffee, snacks available, clean, comfortable rooms. Free breakfast included.
Stayed 1 night in Apr 2025

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, good value. Shower pressure a little low.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Great breakfast, great cleanliness, fast WiFi, very quiet, great customer service
Stayed 3 nights in Apr 2025

10/10 Excellent

Marty

Stayed 1 night in Feb 2025

10/10 Excellent

Marty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 1 night in Apr 2025

6/10 Okay

Susan, Greenbelt

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location off of 95 and close to downtown Ashland .
Stayed 1 night in Apr 2025

10/10 Excellent

gary

Stayed 4 nights in Apr 2025

10/10 Excellent

Autumn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Tru Hotel. Everyone was friendly, we enjoyed the breakfast. We also appreciates all the dining options around the hotel after a day at Kings Dominion.
Stayed 2 nights in Apr 2025