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SpringHill Suites Chester

2.5 star property

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Photo gallery for SpringHill Suites Chester

Property amenity
Exterior
Lobby
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pool
  • Parking included
  • Housekeeping
  • Gym
$138
includes taxes & fees
Dec 17 - Dec 18

Explore the area

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12301 REDWATER CREEK ROAD, Chester, VA, 23831
  • Place, Parker's Battery Park
    ‪18 min walk‬
  • Place, Greater Richmond Convention Center
    ‪16 min drive‬
  • Place, Short Pump Town Center
    ‪32 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(35 reviews)
  • 435 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 435 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Fairfield Inn By Marriott Richmond Chester
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 861 reviews
Fairfield Inn By Marriott Richmond Chester

About this property

SpringHill Suites Chester

Chester hotel with in-room kitchenettes
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Housekeeping is available on request.
SpringHill Suites Chester offers 122 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 50-inch LED televisions come with premium cable channels, first-run movies, and pay movies. Accommodations have kitchenettes with microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
SpringHill Suites Chester features an indoor pool and a 24-hour fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center, 6 meeting rooms, and coworking spaces. Guests can enjoy a complimentary breakfast each morning. This Art Deco hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary uncovered self parking is available on site.

SpringHill Suites Chester is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Pool access ramp on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2022
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:30 AM to 8:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SpringHill Suites Chester Hotel
SpringHill Suites Chester Chester
SpringHill Suites by Marriott Chester
SpringHill Suites Chester Hotel Chester

Reviews

SpringHill Suites Chester Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 469 out of 694 reviews
Rating 8 - Good. 121 out of 694 reviews
Rating 6 - Okay. 58 out of 694 reviews
Rating 4 - Poor. 20 out of 694 reviews
Rating 2 - Terrible. 26 out of 694 reviews

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Adriana

Stayed 1 night in Aug 2025

2/10 Terrible

demetria

Liked: Cleanliness
Disliked: Staff & service

Not worth the price

The hotel was new and pricey. I spent the extra dollars because it was newer. Well, new was not great. The pressure on the shower head was weak. I had to take a shower on the 3 head setting to get distance with the water. The heat level was low. I contacted the front desk and no one answered. Mind you I checked in the hotel at 1am. He was in the lobby reading when I walked in. The air conditioner is a wall unit (why) in a newer hotel. I heard the air condition re-loading water all night and it didn't even cool the room. The mirror in the bathroom is modern but gives out low light. Cool features need to be practical. For the price of the hotels compared to others in the area was high for mediocre amenities.
Stayed 1 night in Aug 2025

4/10 Poor

Ebony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed Traveler

I have staryed at several Slring Hill Suites while traveling. This was the worst in terms of cleanliness. There were smeared brown spots that seemed like dried up feces on the couch. Sticky splotches were on the inside barhroom sloding door, wall by the refrigerator, and above ghe dresser by the tv. The blinds looked as if someone clawed them. The shower also had stains that could not be cleaned with soap. Picture's are included. I spoke to the night time associate who said she would let the the housekeeping manager know. They were sold out, but said my room would be deep cleaned the next day. I said we'd be leaving between 9 a.m. and 10 a.m. We returned around 6 and our room had not been touched. No one followed up with us. Upon checkout, no one asked how our stay was either. I usually dont complain, but this was unacceptable as I was teaveling with a toddler. Save your money and stay elsewhere.
Stayed 2 nights in Aug 2025

6/10 Okay

Bernard, Cameron

Liked: Cleanliness, property conditions & facilities
Could not hookup my firestick too the tv
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Not bad. Housekeeping had not wiped down bedside tables, sofa stained, bathroom not top notch clean. Front desk staff helpful, but limited supplies for after hours. Convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

Leroy

Stayed 1 night in Aug 2025

2/10 Terrible

Tia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’ve given them a couple chances now. The first time all of my sheets were damp when I called the front desk and asked them if they could replace them they told me I could come downstairs and grab new ones versus them bringing them that’s fine i did that. The second time my water was cold in the shower and it also did not drain correctly. This last time really took the cake when I initially walked into my room, there was dried urine on the toilet (a lot of of it) that I had to clean myself like how do you miss that when cleaning a room?? This will be the last time that I stay there.
Stayed 2 nights in Aug 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was nice. The staff were friendly and my room was clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Stayed 4 nights in Aug 2025

8/10 Good

Georgianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, convenient, good Mexican restaurant near hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Colin

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not as good as the rating. Seems like a typical hotel but the smell of smoke and general blaise-ness about the place makes me wonder why is has such decent rating.
Stayed 1 night in Aug 2025

8/10 Good

Peter

Traveled with family
Liked: Property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Tahja

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Did not receive adequate service; the associate at the front desk was unaccommodating and lacked a hospitable demeanor.
Stayed 1 night in Aug 2025

8/10 Good

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and affordable

This hotel was in a very convenient location for us as we travelled from NJ to Myrtle Beach. We stopped here for the night to split our trip in half. The hotel was clean and modern. The staff was very nice. Breakfast was good- not a huge variety but enough. It was hot and tasted good. The hotel had a little bit of a weird smell- which I often encounter in hotels- this was probably the only negative thing about our stay.
Stayed 1 night in Aug 2025

6/10 Okay

Naga

Liked: Property conditions & facilities
Everything was good except some smell in the room
Stayed 1 night in Aug 2025

6/10 Okay

KIMBERLY

It was an okay experience. Customer service okay, breakfast okay. Room had some issues like poor water pressure in the shower, clogged sink, and no liners in the trash cans. Not terrible but not great either.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Clifford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent space and cleanliness. The staff were very attentive,
Stayed 1 night in Aug 2025

10/10 Excellent

John

Awesome Hotel
Stayed 1 night in Aug 2025

4/10 Poor

Jill

Traveled with family
Disliked: Staff & service, amenities
Our room was also given to another family, who then proceeded to try and enter our room. Needless to say, we found it extremely upsetting to be in bed and find other people entering your room.
Stayed 1 night in Aug 2025

6/10 Okay

vivian

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel staff were nice however the room was not clean enough. The blanket had holes in them and there were cobweb on the ceilings
Stayed 2 nights in Aug 2025

6/10 Okay

Kristina

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We had a “just ok” stay at the SpringHill Suites Chester. The beds were ultra soft and not supportive. Mine had a spring that squeaked every single time I moved. The pillows were basically a few lumps of filling and a lot of air. We stayed two nights and were informed (after we found our room had not been refreshed) that housekeeping only comes every other day. So we made our own beds… I had called down to the desk to inquire about our untouched room, but got no answer. When I went down immediately to ask since I couldn’t get someone on the phone, I found the front desk agent on her phone. The hotel was clean and quiet, and the breakfast was ample. If the comfort of the bed and pillows matters to you though, or the attentiveness of the staff, I’d pass.
Stayed 2 nights in Aug 2025

8/10 Good

Neeraj

Stayed 1 night in Jul 2025