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Richmond Marriott Short Pump

Property class: 3

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Photo gallery for Richmond Marriott Short Pump

A modern kitchen with a central island, bar seating, and a television.
A modern living room with a sectional sofa, a coffee table, and a dining area with a table and chairs.
A spacious lobby with multiple seating areas, including sofas and chairs, a coffee table, and a bar area.
A hotel entrance with a clear pathway, potted plants, and a well-lit facade.
A bartender pouring a drink into a glass with ice.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $156
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
4240 Dominion Blvd, Glen Allen, VA, 23060
  • Place, Short Pump Village
    ‪3 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Greater Richmond Convention Center
    ‪23 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪38 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Club Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a sofa, a small table, and a nightstand with a lamp.

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A bathroom with a glass-enclosed shower, a toilet, and a sink with toiletries.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A bathroom with a glass-enclosed shower, a toilet, and a sink with toiletries.

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

A bathroom with a glass-enclosed shower, a toilet, and a sink with toiletries.

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Room, 1 King Bed

9.2 out of 10
Wonderful
(42 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Richmond Marriott Short Pump

3-star Glen Allen hotel close to Short Pump Town Center
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and coffee/tea in a common area. Housekeeping is available on request.
Richmond Marriott Short Pump offers 243 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 58-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Richmond Marriott Short Pump features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 8958 square feet (832 square meters) include a conference center. This business-friendly hotel also offers gift shops/newsstands, a garden, and coffee/tea in a common area. Guests can use the health club at a partner property. Complimentary self parking is available on site.

Richmond Marriott Short Pump has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Richmond Marriott Short Pump has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 5.95 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,958 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Fee for in-room wired internet: USD 5.95 per day (rates may vary)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Richmond West
Marriott Richmond West Glen Allen
Marriott Richmond West Hotel
Marriott Richmond West Hotel Glen Allen
Marriott West Richmond
Richmond West Marriott
Richmond Marriott Short Pump Hotel Glen Allen
Richmond Marriott Short Pump Hotel
Richmond Marriott Short Pump Glen Allen
Richmond Marriott Short Pump
Richmond Marriott Short Pump Hotel
Richmond Marriott Short Pump Glen Allen
Richmond Marriott Short Pump Hotel Glen Allen
Richmond Marriott West Hotel Glen Allen

Richmond Marriott Short Pump Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1002 reviews
Rating 8 - Good. 220 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was most courteous and helpful. I enjoyed my stay very much. I am Sure I will be staying there again in the future.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. We enjoyed our stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast would have been great
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again . I loved it.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean property. There was an event during our stay and we didn’t even notice.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
This hotel is very clean and comfortable
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, clean room, nice looby
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were nice. The room was a different story. Water stains on the roof. I could hardly sleep because the bed was very uncomfortable. The pillows were completely flat even two didn’t help. The restaurant was different than I anticipated, a small bar with a sitting area. Don’t think I will stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 5 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great bathroom, wonderful nights rest
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very clean very comfortable
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great property.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Really great hotel will be back when I’m in the area
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything thing was great! That was my second time staying at the Short Pump Marriott! I was there for the Saint Paul’s Collage National Alumni Conference and the staff was very helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Great stay
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean and staff was friendly.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Amenities
Great hotel to stay in
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location wonderful staff and very clean.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Dining options at the actual hotel were limited in the evening, but plenty of restaurants nearby
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked this hotel. Comfy, clean and cute. Staff was super respectful also.
Stayed 1 night in Nov 2025