*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed seasonally each year. They will be closed from August 29 to May 30:
- Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
- Bar/lounge
Property Features
Best Western Premier Richmond City Gateway features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.
Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 3778 square feet (351 square meters) include conference space. This Richmond hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary uncovered self parking is available on site.
Best Western Premier Richmond City Gateway is a smoke-free property.
- Express check-in
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- 24-hour front desk
- Conference space
- Business center
- Uncovered parking
- Grocery/convenience store
- Express check-out
- Meeting rooms
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Uncovered parking
- Free wired internet
- Smoke-free property
- Computer station
- Number of coffee shops/cafes - 1
- Outdoor seasonal pool
- Conference space size (meters) - 351
- Number of meeting rooms - 1
- Free long-term parking
- Luggage storage
- Free RV, bus, truck parking
- Fence around pool
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Conference space size (feet) - 3778
- Ballroom
- Banquet hall
- Pool umbrellas
- Laundry facilities
- Vending machine
- Total number of rooms - 167
- Number of floors - 4
Family Friendly Amenities
- Free WiFi
- Grocery/convenience store
- Laundry facilities
- Refrigerator
- Microwave
Room Amenities
Best Western Premier Richmond City Gateway offers 167 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
- Refrigerator
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Microwave
- Premium TV channels
- Blackout drapes/curtains
- Shower/tub combination
- Cable TV service
- Free WiFi
- Free wired internet
- Down comforter
- Pillowtop mattress
- TV size: 50
- TV size measurement: inch
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Smart TV
- Number of beds 2
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Grab bar - in bathtub
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Wardrobe or closet
- Desk chair
- Smooth flooring in room
- Tile flooring in room
- Hardwood flooring in room
Parking
Free long-term parking , Free self parking , Free RV, bus, truck parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Cantina Sol Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Assistive listening devices in meeting rooms
- Assistive listening devices available
- Wheelchair-accessible van parking
- Braille or raised signage
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
- Golfing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 50 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 8 to 15 for children
- Rollaway bed fee: USD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 2 AM
Check-in time starts at 3 PM
Minimum check-in age is: 21
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
LGBTQ friendly
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Number of children who can stay free - 2
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for USD 30.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
The seasonal pool will be open from June 20 to August 25.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Holiday Inn Bells
- Holiday Inn Bells Hotel
- Holiday Inn Bells Hotel Richmond South Road
- Holiday Inn Richmond South City Gateway Hotel
- Holiday Inn Richmond South-Bells Road Hotel Richmond
- Holiday Inn Richmond South Bells Road Hotel
- Holiday Inn Bells Road Hotel
- Holiday Inn Bells Road
- Holiday Inn Richmond South City Gateway
- Premier Richmond City Gateway
- Holiday Inn Richmond South City Gateway
- Best Western Premier Richmond City Gateway Hotel
- Best Western Premier Richmond City Gateway Richmond
- Best Western Premier Richmond City Gateway Hotel Richmond
Hotel Reviews
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