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Holiday Inn Express Richmond - Midlothian Turnpike by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond - Midlothian Turnpike by IHG

Free daily buffet breakfast
Free daily buffet breakfast
Exterior
Exterior
1 bedroom, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping
$108
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
8710 Midlothian Turnpike, Richmond, VA, 23235
  • Place, Chippenham Hospital
    ‪4 min drive‬
  • Place, Chesterfield Towne Center
    ‪7 min drive‬
  • Place, University of Richmond
    ‪11 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (Communication Accessible)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Accessible (Communication Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Richmond - Midlothian Turnpike by IHG

Hotel in Bon Air
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Richmond - Midlothian Turnpike by IHG offers 138 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Richmond - Midlothian Turnpike by IHG features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express Richmond - Midlothian Turnpike by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees
2 total (up to 20 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Midlothian
Comfort Inn Midlothian Hotel
Comfort Inn Midlothian Hotel Richmond
Comfort Inn Midlothian Richmond
Holiday Inn Express Richmond Midlothian Turnpike Hotel
Holiday Inn Express Midlothian Turnpike Hotel
Holiday Inn Express Richmond Midlothian Turnpike
Holiday Inn Express Midlothian Turnpike
Holiday Inn Express Richmond Midlothian Turnpike
Holiday Inn Express Richmond Midlothian Turnpike by IHG
Holiday Inn Express Richmond Midlothian Turnpike an IHG Hotel
Holiday Inn Express Richmond - Midlothian Turnpike by IHG Hotel

Holiday Inn Express Richmond - Midlothian Turnpike by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 397 out of 964 reviews
Rating 8 - Good. 290 out of 964 reviews
Rating 6 - Okay. 149 out of 964 reviews
Rating 4 - Poor. 72 out of 964 reviews
Rating 2 - Terrible. 56 out of 964 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Reginald

Traveled with family
Disliked: Staff & service, property conditions & facilities
The property was not well kept. My room had a roof leak so I had to be moved to another room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen, Atlantic Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities
Door on side of building requiring door key was open/ lock not functioning
Stayed 1 night in Jul 2025

2/10 Terrible

Chantel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Very dirty nothing worked in the room. Not worth the money more of a motel 6.
Stayed 3 nights in Jul 2025

2/10 Terrible

jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was beyond dirty and was boarder line toxic and unsafe Mold was on the ceilings in the bedrooms. The ceilings were puckering hair in the bathrooms. I had 2 rooms and both were filthy. The staff was amazing trying their best to accommodate us to another room that wasn’t as bad. My grandson has severe asthma and that mold In that room was unacceptable for anyone to stay in. We booked this hotel months ago based off the photos online which was very deceiving and we only stayed because all the other hotels in the area were sold out. The ground had dog poop in the front of the hotel. Every single door to all the hotel room doors were filthy. The pool of the bottom was also disgusting. Tape was on the walls covering God knows what. Dirt and patch spots all in the bathroom. It’s so much more to say but I will definitely contact corporate because this is so unacceptable and dangerous for individuals who are asthmatic. I also took pictures and videos of this property. The lady at the front desk was absolutely understanding and showed empathy and did everything she could to try and help us. She did say the are do for renovations.
Stayed 1 night in Jul 2025

6/10 Okay

Ginger, Toccoa

Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Stayed 3 nights in Jul 2025

2/10 Terrible

Troy

Disliked: Cleanliness, amenities, property conditions & facilities
Went to check in and was told they didnt have a room for us and to get ahold of travelocity for a refund.
Stayed 1 night in Jul 2025

4/10 Poor

Lauren

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
The room was very clean but the Beds were too soft/caved in in the middle. The gym was pathetic, unfortunately. The guest laundry was for use with quarters only, front desk, though saying they could break dollars, couldn’t. It needs some TLC
Stayed 1 night in Jul 2025

8/10 Good

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Debra

Stayed 4 nights in Jul 2025

8/10 Good

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service
Elevator very slow and landscaping around property not great. . Everything else was great.
Stayed 1 night in Jul 2025

8/10 Good

Gilad

Business traveler
Liked: Cleanliness
Good
Stayed 3 nights in Jun 2025

8/10 Good

Maribel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room clean,
Stayed 2 nights in Jun 2025

8/10 Good

Stacy, Shenandoah

Traveled with partner
Liked: Cleanliness
I really liked our room and it was comfortable with Double King beds, However it was not the room I paid for. I paid for a little more expensive room that was supposed to be bigger with a couch and a sitting area. When I checked in the woman was rude to me as soon as she saw that I booked through Expedia, she said to me " Well I can't help you, You booked through a third party". Once I seen that the room was the wrong room, I didn't feel like dealing with her again. She was already treating me differently and was rude because I just booked it third party. My bed was very comfortable for sleeping in though but my husband was kinda uncomfortable without a sitting area to watch TV. They had a hard chair for him to use but it was not comfortable. We ordered door dash and the area had late night choices that were not fast food. I would stay again but pray that I didn't get treated differently for booking this way again and that I would get the room I actually paid for this time. They had hot breakfast buffet options but we got to bed late so we slept in. I like free parking options and the value for the money if you actually get the room you pay for.
Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Timothy

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
This is a hotel at a critical juncture. They must either invest some money and make immediate improvements, or they will slide into irrecoverable mediocrity and lose their fanchise. First the good: -The staff was all very nice. You could tell they were trying to do their best with what management has given them. -The breakfast crew was excellent. High quality, good selection, different every day, and carefully watched to make sure there was plenty of everything. Again, kudos to the staff. -The lobby is spacious and nice. So is the courtyard behind it. The not-so-good: -The gym was a wreck. Broken treadmill.Barely working elliptical with broken buttons and TV. Trash and towels not taken out for days. Empty unused space where more equipment could be placed. And your roomkey won't open the gym. You have to go to the front desk to get a special gym key. -I think the pool is leaking because they had a hose running into it for the whole time we were there- made it unnecessarily cold despite high heat outdoors. Also, no towels housed nearby, One has to go to the front desk. -We had a two room suite (201). The keys kept malfunctioning and kept needing to be reprogrammed. It was hyper annoying. -Our rooms were dated. Old furnishings. Old TV's with barely working remotes. No USB ports. Little lighting- very dim. -No AC in our hallway -Only ONE ice machine for whole hotel that was perpetually out of ice. -Elevators were awful. Barely working. Took 5-10 minutes go up one floor
Stayed 2 nights in Jun 2025

6/10 Okay

Michaela

Business traveler
Disliked: Cleanliness
Overall property is good but we did have multiple cockroches in the room
Stayed 2 nights in Jun 2025

4/10 Poor

Abhi

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Elevator makes scary noise, interiors are very old, one of the night stands does not work, outside area looks pretty bad. Absolutely not worth $250. Total rip off
Stayed 1 night in Jun 2025

6/10 Okay

Zemula

The shower head needed cleaning and
Stayed 3 nights in Jun 2025

10/10 Excellent

Laurie

Stayed 1 night in Jun 2025

2/10 Terrible

Nickcain

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
It was a nightmare someone dog was barking plus the ice machine didn't work
Stayed 2 nights in Jun 2025

10/10 Excellent

Sefinew

Stayed 1 night in Jun 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was top notch. My teenage son said it was the best meal he had on vacation. I said you mean breakfast and he said, no meal...definitely above and beyond the typical hotel breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

james

Stayed 3 nights in May 2025