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Get an overview of this hotel
4-star Richmond hotel connected to a shopping center, close to Short Pump Town Center

Popular property highlights

Free self parking
Free WiFi
Indoor pool
24-hour business center
Laundry facilities

Location

Situated in a shopping district, this spa hotel is within 3 mi (5 km) of Short Pump Town Center, Sheltering Arms Institute, and Children's Museum of Richmond. Hunting Hawk Golf Club and Elk's Lodge are also within 6 mi (10 km).

Hotel Features

Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 254 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find pillowtop beds, MP3 docks, and 24-hour room service.

Languages Spoken

  • English

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Hilton Richmond Hotel & Spa/Short Pump

12042 West Broad Street, Richmond, VA 23233

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14 per person (approximately)
  • Valet parking fee: USD 9 per night
  • Pet deposit: USD 50 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 1 AM

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Pets allowed (no fees)

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets stay free
  • Up to 75 lbs

We should mention

Pool access available from 6 AM to 10 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Hilton Richmond
  • Hilton Richmond Hotel
  • Hilton Richmond Hotel Short Pump
  • Hilton Richmond Short Pump
  • Hilton Short Pump
  • Hilton Short Pump Richmond
  • Richmond Hilton
  • Richmond Hilton Short Pump
  • Richmond Short Pump Hilton
  • Short Pump Hilton
  • Hilton Richmond Hotel And Spa / Short Pump
  • Hilton Richmond Hotel /Short Pump
  • Hilton Richmond /Short Pump
  • The Hilton Richmond Hotel Spa / Short Pump
  • Hilton Richmond & Short Pump
  • Hilton Richmond Hotel & Spa/Short Pump Hotel
  • Hilton Richmond Hotel & Spa/Short Pump Richmond
  • Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Hotel Amenities

Property Features

In addition to a full-service spa, Hilton Richmond Hotel & Spa/Short Pump features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 4-star property. Event facilities measuring 21937 square feet (2038 square meters) include conference space. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

Hilton Richmond Hotel & Spa/Short Pump is a smoke-free property.

  • Use of nearby fitness center (discount)
  • Bar/lounge
  • Elevator
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Express check-out
  • Year Built - 2009
  • Electric car charging station
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 2038
  • Number of meeting rooms - 10
  • Luggage storage
  • Hair salon
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 21937
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 254
  • 24-hour fitness facilities
  • Number of floors - 8
  • Number of buildings/towers - 1

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Hilton Richmond Hotel & Spa/Short Pump offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Pay movies
  • Premium TV channels
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Pillowtop mattress
  • MP3 docking station
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Bedsheets provided

Parking

Free self parking , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning.

Aroma Cafe - This café serves breakfast and lunch.

ShulasAmericas SteakHouse - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

The Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.

24-hour room service is available.

Spa Services

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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