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Get an overview of this hotel
4-star hotel in Downtown Richmond

Popular property highlights

Pets allowed
24-hour business center
Laundry facilities
Grocery/convenience store
24-hour front desk

Location

Located in Downtown Richmond, this hotel is within 1 mi (2 km) of Greater Richmond Convention Center, Altria Theater, and Edgar Allan Poe Museum. Virginia Capital Trail: Richmond Trailhead and Science Museum of Virginia are also within 3 mi (5 km). Richmond Main Street Station is 16 minutes by foot.

Hotel Features

3 restaurants, a 24-hour fitness center, and a bar/lounge are available at this hotel. An area shuttle is free. Other amenities include a coffee shop/café, a 24-hour business center, and valet parking.

Room Amenities

All 250 rooms feature comforts like pillowtop beds and down comforters, while conveniences include refrigerators and coffee makers. WiFi and room service are standard, as are LCD TVs with cable channels.

Languages Spoken

  • English

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Hilton Richmond Downtown

501 E Broad St, Richmond, VA 23219

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 16.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per stay (rates may vary)
  • Valet parking fee: USD 27 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for dinner

Debit cards

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Dogs only
  • Up to 50 lbs

We should mention

Pool access available from 6 AM to 10 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Hotel Names

  • Hilton Garden Inn Hotel Richmond Downtown
  • Hilton Garden Inn Richmond Downtown
  • Hilton Garden Inn Richmond Hotel Richmond
  • Hilton Richmond Downtown Hotel
  • Hilton Richmond Downtown
  • Hilton Richmond Downtown Hotel
  • Hilton Richmond Downtown Richmond
  • Hilton Richmond Downtown Hotel Richmond

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Property Features

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 4-star property.

Event facilities measuring 15000 square feet (1394 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, concierge services, and complimentary newspapers in the lobby. A complimentary area shuttle within 2 miles is available for guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in November 2015.

Hilton Richmond Downtown has designated areas for smoking.

  • Express check-in
  • Use of nearby fitness center (discount)
  • Bar/lounge
  • Elevator
  • 24-hour front desk
  • Conference space
  • Grocery/convenience store
  • Express check-out
  • Year Built - 2009
  • Electric car charging station
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Valet parking (surcharge)
  • Swimming pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Conference space size (meters) - 1394
  • Number of meeting rooms - 8
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 15000
  • Designated smoking areas
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 250
  • Television in common areas
  • 24-hour fitness facilities
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Wedding services
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Rollaway/extra beds available
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Room Amenities

Hilton Richmond Downtown offers 250 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. 47-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested. Renovation of all guestrooms was completed in November 2015.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Premium TV channels
  • Microwave (on request)
  • Blackout drapes/curtains
  • Cable TV service
  • HDTV
  • WiFi (surcharge)
  • Down comforter
  • Pillowtop mattress
  • LCD TV
  • Connecting/adjoining rooms available
  • In-room safe (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper

Parking

Valet parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge)

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

1885 Cafe & Market - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Thirst & Fifth Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

LaGrotta Restaurante - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Late night fare is available from room service (during limited hours).

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

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