See all properties

Hampton Inn Richmond West Innsbrook

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn Richmond West Innsbrook

Outdoor pool
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area | 55-inch LCD TV with cable channels, TV
Free daily continental breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
$99
includes taxes & fees
Nov 4 - Nov 5

Explore the area

View in a map
10800 W Broad St, Glen Allen, VA, 23060
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪7 min drive‬
  • Place, University of Richmond
    ‪11 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 315 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(31 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 2 Queen Beds

8.0 out of 10
Very good
(22 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Wingate by Wyndham Richmond Short Pump
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,842 reviews
Wingate by Wyndham Richmond Short Pump

About this property

Hampton Inn Richmond West Innsbrook

Glen Allen hotel with bar/lounge
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Hampton Inn Richmond West Innsbrook offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn Richmond West Innsbrook features an outdoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in March 2021.

Hampton Inn Richmond West Innsbrook is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Renovated entire property - March 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Reviews

Hampton Inn Richmond West Innsbrook Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 558 out of 1010 reviews
Rating 8 - Good. 241 out of 1010 reviews
Rating 6 - Okay. 99 out of 1010 reviews
Rating 4 - Poor. 48 out of 1010 reviews
Rating 2 - Terrible. 64 out of 1010 reviews

Reviews

6/10 Okay

Barbara

Disliked: Amenities, property conditions & facilities
The renovations at the property were ongoing and made the stay not as pleasant. The property appeared to have minimal maintenance to keep public areas well cleaned. The breakfast was very basic.
Stayed 2 nights in Jul 2025

2/10 Terrible

Thomas

Stayed 1 night in Jul 2025

6/10 Okay

Peter

Traveled with family
Disliked: Property conditions & facilities

Disappointed

It was being renovated, but we had not been informed before making our reservation. So, elevator service was restricted at times, no cups in bathroom, AC in room not able to be adjusted, cleanliness subpar. We had expected a better experience for a Hampton.
Stayed 1 night in Jul 2025

2/10 Terrible

Nadine

Disliked: Cleanliness, staff & service, property conditions & facilities
Hi! This was the worst hotel stay we had in more than a decade. Toilet was broken and we had ants in the room. We found trash under the bed and the room service left full trash bags on the desk. We were here with a group of people and they had dirty rooms as well. The service was not responsive at all except for the lady doing the breakfast. Overall the facilities were very dirty (pool, carpets, etc). Stay away!
Stayed 3 nights in Jul 2025

8/10 Good

Towanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful.
Stayed 1 night in Jul 2025

2/10 Terrible

DAVID V

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were looking forward to being in the Short Pump area since it has such high revews. This Hampton Inn was the biggest disappointment. The hotel was under limited renovation upon our arrival on July 4th. The room was beyond terrible. It had a terrible wet dog oder, no hot water and was very noisy with the ice machine next door and the gym on the adjacent wall. There was no insulation in the walls so we could hear everyone walking down the hall late at nite and first thing in the morning. I woke very early to loud voices in the hallway and decided to get some coffee. The breakfast area is very tiny and the seating area was completely full. There was no coffee available. The kitchen attendant was nice enough to invite a few of us to enter the kitchen where the coffee was still brewing. The food was close to inedible. The scrambled eggs had to be imitation eggs. I had never seen or tasted eggs that had been "riced". The flat chicken sausage was impossible to cut with the plastic knife. The breakfast was a zero. The coffee was good and fortunately there was an attendant who knew what to do to appease a growing crowd of people who were waiting for the coffee which was supposed to be available in the lobby. We left the hotel early without showering since there was no hot water. The hotel is in a state of disrepair and we were sincerely disappointed.
Stayed 1 night in Jul 2025

8/10 Good

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

John

Business traveler
Liked: Staff & service

Pet friendly not people friendly construction.

I’m a blogger for several online sites that offer deal for hotels. At this hotel, which is pet friendly smelled like urine in the hallways. There was construction going on late into the night and there were some issues with the room that I won’t mention here, but keep in mind to inspect your room if staying in any hotel. When I brought these concerns to the receptionist at the front desk, they were very accommodating and pleasantly respectful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and polite and room was just right clean , comfortable and quiet.
Stayed 3 nights in Jul 2025

4/10 Poor

Gierda

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Jul 2025

6/10 Okay

richard

Stayed 1 night in Jul 2025

6/10 Okay

Moss

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Sub-par room cleanliness

The floors in the room were not clean. Construction was happening inside the entrance of the lobby, which affected the location of the coffee station being moved to a distance down the hall. The best part was service at the front desk.
Stayed 2 nights in Jun 2025

4/10 Poor

Susan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really shabby condition. Ice machine not working. Garbage sitting in the icemaker room for a day. Breakfast terrible: gray sausage patties, no dried fruit for oatmeal, no yogurt, no fresh fruit!
Stayed 2 nights in Jun 2025

2/10 Terrible

Robert

Stayed 1 night in Jun 2025

2/10 Terrible

Jeffrey

Traveled with family and small children
Disliked: Property conditions & facilities
Never needed up staying. They were renovating the floor downstairs and dust everywhere. The shower was clogged and wouldn't drain.
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Liked: Room comfort
The hotel was doing remodeling and that we should have been made aware before hand. It affect the breakfast where i had to walk down the hallway to get a cup off coffee just to find all 3 pots empty. There were not juices to chose. Milk was warm. No yogurts.
Stayed 3 nights in Jun 2025

6/10 Okay

Brad

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities

Disappointed

Made an advanced reservation for a King size bed. Upon check in I was given a double. When I went back downstairs.....I was told none were available. Additionally, I was not informed the property was under renovations, lobby and breakfast area, making the breakfast offering the worst offering ever!!
Stayed 2 nights in Jun 2025

6/10 Okay

Jeffrey

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

HELEN

A horrible stay! I was placed in Room 108,next to the garbage room,the hallway floor was pulled up & no rug was on the floor.I took pictures of it.
Stayed 3 nights in May 2025

10/10 Excellent

Marcus

Stayed 2 nights in Jun 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay we had the peace and quiet that we wanted
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Jun 2025

8/10 Good

Cathrine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
noisy with construction
Stayed 1 night in May 2025