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Get an overview of this hotel
3-star Richmond hotel connected to a shopping center, walkable to Short Pump Town Center

Popular property highlights

Free WiFi
24-hour business center
Laundry facilities
Smoke-free property
Grocery/convenience store

Location

Situated in Richmond, this hotel is within 3 mi (5 km) of Short Pump Town Center, Children's Museum of Richmond, and Sheltering Arms Institute. Virginia Hospital & Health and Hunting Hawk Golf Club are also within 6 mi (10 km).

Hotel Features

Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities.

Room Amenities

All 134 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like sitting areas and coffee makers. Other amenities available to guests include MP3 docks, hair dryers, and safes.

Languages Spoken

  • English

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Hotel Policies

Payment types

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

One child stays free

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Hotel Names

  • HYATT house Hotel Richmond-West
  • HYATT house Richmond-West
  • HYATT house Richmond-West Hotel
  • HYATT house Richmond West
  • Hyatt House Richmond West
  • HYATT house Richmond-West Hotel
  • HYATT house Richmond-West Richmond
  • HYATT house Richmond-West Hotel Richmond

Hotel Amenities

Property Features

A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. A bar/lounge is on site where guests can unwind with a drink. Event facilities measure 1750 square feet (163 square meters). This business-friendly hotel also offers a 24-hour fitness center, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

HYATT house Richmond-West is a smoke-free property.

  • Bar/lounge
  • Elevator
  • 24-hour front desk
  • Conference space
  • Grocery/convenience store
  • Express check-out
  • Meeting rooms
  • Year Built - 2009
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Free wired Internet
  • Smoke-free property
  • Computer station
  • Conference space size (meters) - 163
  • Breakfast available (surcharge)
  • 24-hour business center
  • Conference space size (feet) - 1750
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 134
  • 24-hour fitness facilities
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Room Amenities

HYATT house Richmond-West offers 134 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • Separate sitting area
  • Pay movies
  • Premium TV channels
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • MP3 docking station
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • No housekeeping

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

H Bar - This bar serves dinner and light fare.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Hotel Reviews

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