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Extended Stay America Select Suites - Richmond - West End - I-64

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Richmond - West End - I-64

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Lobby
Exterior
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Property amenity

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
$97
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
10961 W Broad St, Richmond, VA, 23060
  • Place, Short Pump Town Center
    ‪3 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪6 min drive‬
  • Place, University of Richmond
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Extended Stay America Select Suites - Richmond - West End - I-64

Richmond hotel with in-room kitchens
Along with conference space, this smoke-free hotel has laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Richmond - West End - I-64 offers 142 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Extended Stay America Select Suites - Richmond - West End - I-64 features a vending machine, laundry facilities, and express check-out. Wireless Internet access is complimentary. This Richmond hotel also offers a front-desk safe and an elevator. Onsite uncovered self parking is complimentary.

Extended Stay America Select Suites - Richmond - West End - I-64 is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Richmond West End
Extended Stay America Richmond West End I-64
Extended Stay America Richmond West End I-64 Aparthotel
Extended Stay America Richmond West End I-64 Glen Allen
Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel
Extended Stay America Richmond West End I 64
Extend Stay America Richmond
Extended Stay America Richmond West End I 64
Extended Stay America Suites Richmond West End I64

Extended Stay America Select Suites - Richmond - West End - I-64 Reviews

Reviews

6.2
Rating 10 - Excellent. 308 out of 1000 reviews
Rating 8 - Good. 131 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 167 out of 1000 reviews
Rating 2 - Terrible. 272 out of 1000 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

George

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a clean and front desk person was friendly and also was quick ckecking without any Hassel.
Stayed 1 night in Jun 2025

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quit place
Stayed 1 night in Jun 2025

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

keneth

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , nice staff,
Stayed 1 night in Jun 2025

10/10 Excellent

Wazhma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exeptional
Stayed 1 night in Jun 2025

2/10 Terrible

Bryan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room and the bathroom in particular was one of the dirtiest I’ve ever stayed in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and also property was quite . Didnt see anything to make me feel unsafe .
Stayed 1 night in Jun 2025

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quick checking process . No hassel .
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 1 night in Jun 2025

10/10 Excellent

Kylie

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. I needed more fresh towels, so I went to the front desk, where the clerk handed them to me. Very professional. Satisfied .
Stayed 1 night in Jun 2025

10/10 Excellent

keneth

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Jun 2025

2/10 Terrible

Levi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

The odor of urine, the dirty walls, sheets, everything…
Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing, there was roaches in the refrigerator, they charged for sheets for the pull out
Stayed 1 night in Jun 2025

4/10 Poor

Patrick

Liked: Cleanliness
Disliked: Staff & service
The room was very clean. However there was no soap or shampoo available to take a shower. I left a day early because I could not shower. When I went to sign out early, no one was available to let them know. I just dropped the key off in a slot and left. I will not be staying there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quick ckeckin process. Clerk was helpful. Roomwise good and clean . Not a bad stay at all
Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 1 night in Jun 2025

10/10 Excellent

Arlette

Stayed 4 nights in Jun 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay here with my fiancé.
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicev stay
Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Sharon

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Never forget to read the recent reviews of a hotel. The two most important questions in a hotel are Is it clean? And How’s the mattress. The room was filthy. The sink and tub did not drain properly. Walking in sock feet a few feet around the room left the socks black. Coming into the parking lot we spotted a rat running from the building to the woods across the road. I did check the mattress for bugs, however I did not find any evidence of bugs, so we stayed one night and did sleep well on the mattress. That does not make up for the filth in the room. I did not take pictures. I do not want to remember this room.
Stayed 2 nights in Jun 2025

4/10 Poor

Melvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nasy

Smells like dirty socks the chair at the table was missing tiny towels. along with nasty paint chipped tub.
Stayed 1 night in Jun 2025