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Best Western Plus Richmond Airport Hotel

2.5 star property

Best Western Plus Richmond Airport Hotel

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Free daily full breakfast
Seasonal outdoor pool
Coffee service
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Gym
$91
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
5300 Airport Square Ln, Sandston, VA, 23150
  • Place, Virginia Aviation Museum
    ‪12 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min drive‬
  • Place, Short Pump Town Center
    ‪24 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(64 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(81 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Richmond Airport Hotel

Sandston hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Best Western Plus Richmond Airport Hotel features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 441 square feet (41 square meters) include conference space. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site.

Best Western Plus Richmond Airport Hotel has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 29 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Reviews

Best Western Plus Richmond Airport Hotel Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 523 out of 1418 reviews
Rating 8 - Good. 357 out of 1418 reviews
Rating 6 - Okay. 220 out of 1418 reviews
Rating 4 - Poor. 161 out of 1418 reviews
Rating 2 - Terrible. 157 out of 1418 reviews

Reviews

6/10 Okay

Brittany

Liked: Staff & service
Stayed 3 nights in Jun 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

David

The room smelled musty. But the bed was clean. Thank you
Stayed 1 night in Sep 2025

2/10 Terrible

Rakhee

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroach
Stayed 1 night in Sep 2025

8/10 Good

Trace

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Isiah

Stayed 3 nights in Aug 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet-friendly and clean. Outdated but fine.
Stayed 2 nights in Aug 2025

4/10 Poor

Diana

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty facility, lobby, outdoors, breakfast, hallway, elevators and rooms. Very bad, deceiving calcification, not going back there again. This place does not make best western look good and trustworthy
Stayed 1 night in Aug 2025

8/10 Good

Oleg

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

William

Stayed 1 night in Aug 2025

2/10 Terrible

Candice

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as described on Expedia, did not stay got a another hotel on my own… A lot of trouble for refund and place says fully refundable and I gave not received anything up to this date, an letting me know I could only be refunded one night an I stayed zero nights. Still trying to deal with management
Stayed 2 nights in Aug 2025

4/10 Poor

Veronica

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel seemed quite dated tho I can tell they have tried to give updated look, I will say the staff were nice ,the a/c did not work, so my room was very warm. Bed was hard ,it felt like I was sleeping on box spring,it made me sleep very difficult. The breakfast was ok,very standard to everyone else these days. Bathroom has trip hazard, the threshold to bathroom is raised higher than room floor so if your not aware ( as I first was not) you stub into it as you enter bathroom
Stayed 1 night in Aug 2025

8/10 Good

James F

Liked: Cleanliness, staff & service
Needs maintenance in the room. For example, several electrical outlets were broken and not attached to the electrical box. This is an accident waiting to happen.
Stayed 1 night in Aug 2025

10/10 Excellent

Freddie

Stayed 2 nights in Aug 2025

4/10 Poor

Stanley

Haven't seen my print about bill since its third party water pressure below hotel grade you allowed any and happen front of you and sweep under the rug like nothing can't tell you how to run business when you allowed certain things to go on it will come back to bihte take it what is worth to you.
Stayed 3 nights in Aug 2025

4/10 Poor

INGRID

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

shelley

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty pool and pool area. Shower had mold and black mildew. Room smelled strongly of cigarettes and air freshener. Dirty carpet and very worn furniture.
Stayed 1 night in Aug 2025

6/10 Okay

Abraham

Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Smelly, mildew and or black mold

Horrible if I hadn't been flying out at 6am I would have got a DIFFERENT HOTEL. I travel ALOT and I have stayed in MANY hotels. I will NEVER BE BACK to this one. First room smell was so bad I had to request a new room. The smell was mildew or something of that nature I even tried putting essential oil under my nose to see if I could tolerate it. Could not so I moved to a new room. Smell was better but still there. This "new" room was like I stepped back into the 70's & I mean the original carpet, curtains dirt or I don't know what on the walls. Black mold or mildew in the bathroom on the ceiling in shower. THIS WAS THE FIRST TIME I FELT IKKY IN A HOTEL ROOM. Like I said if I was staying any longer I would have changed hotels.
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Cleanliness
The first room they gave me smelled so much like mold i found it difficult to breathe
Stayed 4 nights in Aug 2025

8/10 Good

Chrystal

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs a lot of work done. Not so clean, tried 3 rooms b4 I got one that was suitable. Pool was clean. Food was good. To many flys in the cafeteria. Staff was great CHRYSTAL was DA BEST. Will stay again only if I get the room I had.
Stayed 3 nights in Aug 2025

4/10 Poor

Terri-anne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
There was mold in the tiles of the bathroom, the sink counter was cracked so you catch your clothes on the opening, they cover it up with towels when you get there. Tge staff was more concerned about their problems and issues speaking loud about how the hotel manager is not treating them well, mean while they live for free at the hotel. The cleaning staff did not wait to take their cart up the elevator. My hands were full and just shut the elevator door in front of me having me wait for her to be done with it as it seems there is only 1 elevator. No mention of where anything was wwhen i checked in. Didnt know where the pool was and what the hours were. When checking out, all i got was a checking out ok, i said thank you and nothing in return. Poor service all around.
Stayed 2 nights in Aug 2025

8/10 Good

Henrietta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Loye

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025