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Best Western Plus Richmond Airport Hotel

2.5 star property

Best Western Plus Richmond Airport Hotel

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Seasonal outdoor pool
Coffee service
Free daily full breakfast
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Popular amenities

  • Pool

Explore the area

Map
5300 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪1 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(61 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(8 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(75 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Plus Richmond Airport Hotel

Sandston hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Best Western Plus Richmond Airport Hotel features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 441 square feet (41 square meters) include conference space. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site.

Best Western Plus Richmond Airport Hotel has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 29 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 512 out of 1334 reviews
Rating 8 - Good. 347 out of 1334 reviews
Rating 6 - Okay. 205 out of 1334 reviews
Rating 4 - Poor. 135 out of 1334 reviews
Rating 2 - Terrible. 135 out of 1334 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near airport
Stayed 1 night in Apr 2025

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average hotel room and decent breakfast. Only disposable plastic and paper cups though at breakfast. Rooms are moderately noisy from fridge and AC. If you are noise-sensitive (like me), bring ear plugs.
Stayed 1 night in Apr 2025

10/10 Excellent

janice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Vicci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Useful and efficient. Very clean. Staff was very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Positive experience

Stayed at hotel for work. It was a great experience. Will definitely stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Leslie

Traveled with family
Disliked: Room comfort

Not my cup of tea. But it served its purpose.

The hotel itself is clean and tidy. I booked because it had a pool. Unfortunately, it was not open. The first room smelled funny, but the front desk quickly changed the rooms. The beds were uncomfortable and hard. Worst nights sleep ever. The staff were professional and nice to everyone.
Stayed 3 nights in Apr 2025

6/10 Okay

Thomas

Stayed 2 nights in Apr 2025

10/10 Excellent

Devin

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Oliver Wright, Keysville

Business traveler
Disliked: Amenities
I liked that it was close to the airport and had shuttle service. Otherwise I was underwhelmed
Stayed 1 night in Apr 2025

8/10 Good

Judy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

I was only there for 5-6 hrs, so not a lot of time to rate something. Will say that the man on duty when I checked in at 2AM went above and beyond to be helpful.
Stayed 1 night in Apr 2025

6/10 Okay

Kristin

Traveled with family and small children
The overnight staff were very helpful and prompt with airport shuttles, despite being both reception and driver simultaneously. The hotel felt a bit dingy and sub-par in general.
Stayed 1 night in Apr 2025

6/10 Okay

Barry

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Abigail

Liked: Cleanliness, staff & service
They did not have a room with two beds for us when we arrived. We were told those rooms are given away on a first come, first served basis, and because we arrived late, they were gone. I pointed out that I had called to alert them to our late arrival and they did then “find” a room for us. The shuttle came almost immediately to pick us up at the airport, which was great, and everyone was friendly. The bathroom smelled like weed and the breakfast was mediocre, but that last fact makes sense given the price point.
Stayed 1 night in Apr 2025

4/10 Poor

Aldo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport - while not the nicest hotel in the area, I'd say it was good value for money.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Stayed 5 nights in Apr 2025

8/10 Good

Jacqueline

Traveled with family
Nice employees. Very helpful.
Stayed 1 night in Apr 2025

2/10 Terrible

Sue

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This BW was in disrepair, it was dirty, and noisy! For a company that has a presence in nearly 100 countries, operating nearly 4,500 hotels it would seem that BW would want to make sure that they all were brought up to the highest standard than this one was! Chipped paint, damaged furniture, dirty curtains, shower shelves falling off and a shower track that leaked! UNACCEPTABLE!
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

R, Upper Marlboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was super helpful and friendly. Property needs upgrades and repairs. Canteen offerings were scarce. Again, staff was super helpful and friendly.
Stayed 1 night in Apr 2025

8/10 Good

Jerome, West Chester

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay and definitely would stay at this location again. There are two minor concerns: 1. There appear to be a lot of non hotel residents enjoying breakfast. I observed people walking from a job site across the street entering the hotel, preparing takeout breakfast and leaving. 2. The cleaning staff should knock on the door before entering the room. This happened on two occasions during a 3 day stay.
Stayed 3 nights in Apr 2025

6/10 Okay

Alondra

Traveled with group
Liked: Staff & service
not noisy which was great
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Traveled with pets, Traveled with family
Liked: Amenities
Clean, neat, reasonable rates and convenient location.
Stayed 1 night in Apr 2025