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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Bar (on property)
Exterior
Meeting facility
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
$98
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
1981 Terminal Way, Reno, NV, 89502
  • Place, Reno-Sparks Convention Center
    ‪2 min drive‬
  • Place, Grand Sierra Resort Casino
    ‪2 min drive‬
  • Place, Peppermill
    ‪3 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(122 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Reno Airport

Reno hotel close to Reno-Sparks Convention Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Reno hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

SureStay Plus Hotel by Best Western Reno Airport features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 9 meeting rooms. Event facilities measuring 4400 square feet (409 square meters) include a conference center. This Reno hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

SureStay Plus Hotel by Best Western Reno Airport is a smoke-free property.

Plaza Court - This restaurant specializes in American cuisine and serves breakfast and dinner.
Crosswinds - Onsite bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (4,400 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 12.00 per day
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 533 out of 1194 reviews
Rating 8 - Good. 349 out of 1194 reviews
Rating 6 - Okay. 180 out of 1194 reviews
Rating 4 - Poor. 82 out of 1194 reviews
Rating 2 - Terrible. 50 out of 1194 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was very nice
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Traveled with partner
The hotel was nothing special but they sure have very specific rules and are presented intimidatingly, threatening bans, really? AND after a week, we still don't have our deposit back!! 7-10 business days, seriously?
Stayed 1 night in Jun 2025

8/10 Good

wayne

Stayed 1 night in Jun 2025

4/10 Poor

Danielle

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

H Whitney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the airport. Would be nice to have early breakfast available.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice sleep in Reno

My stay was good the staff and property are a little outdated but comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Tera

Liked: Staff & service, property conditions & facilities
The staff was very nice. We had requested a travel crib. The first one was damaged and dirty. The second one was clean and easy to use.perfectly.
Stayed 1 night in Jun 2025

10/10 Excellent

Norma, Battle Mountain

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Tracy, Truckee

Stayed 1 night in Jun 2025

8/10 Good

Leonardo

Stayed 1 night in Jun 2025

6/10 Okay

David

Traveled with partner
It was ok.. Good for the price..
Stayed 1 night in Jun 2025

10/10 Excellent

Anita, Mililani

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very clean, staff was great
Stayed 3 nights in Jun 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, right across the street from the airport
Stayed 1 night in Jun 2025

6/10 Okay

Dale

Stayed 1 night in Jun 2025

6/10 Okay

GORDON

Disliked: Cleanliness, staff & service
The main restaurant was closed. The bar kitchen was open but poorly staffed. After waiting 20 minutes a staff person finally took my order. The menu only had two items, chicken wings and a hamburger. The table was filthy
Stayed 1 night in Jun 2025

6/10 Okay

Lynne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location. The rooms needs updating and maintenance. Shower ceiling was defective, looks like a matter of time before it falls. Would suspect there was a leak of some sort.
Stayed 1 night in Jun 2025

4/10 Poor

JOSEPH

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The gentleman at check in had a terrible attitude and not helpful at all. Wanted to check in early to put all our stuff in room so we could wash the car. Said no way it’s way too early. Came back he was checking in other people so checked us in an hour early. Put us in a room by a broken elevator. Hadn’t stayed in that side before so j asked where it was. He waved his hand and said that way. Didn’t tell us the elevator was broken and he knew we had a cart load of stuff. Then at check out the gentleman had an attitude as well. Very disrespectful and rude. We like the hotel but because of the help we won’t go back
Stayed 1 night in Jun 2025

10/10 Excellent

Roxanne

Stayed 1 night in Jun 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good for one night.There was a dog bed in the room and wooden floors, which is a good way to be pet friendly. Restaurant was yummy and the availability of laundry services was much appreciated.
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness
This property was clean and had good sized rooms. The decor is showing its age with quite a few cosmetic repairs needed. We expected to hear noise from the airport, however there was lots of traffic noise and noise from other rooms. The staff was helpful and efficient. We appreciated the airport shuttle and its round the clock hours.
Stayed 1 night in Jun 2025

6/10 Okay

Anne

Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff!
Stayed 3 nights in Jun 2025

8/10 Good

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for air travel
Stayed 1 night in Jun 2025