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Comfort Room, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Double Bed with Sofa bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms, Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Amenities

Renovations + Closures

The property is closed between March 31 and May 29.

Property Features

After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Falkensteiner Hotel Cristallo helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers a children's pool, a complimentary children's club, and a sauna. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Falkensteiner Hotel Cristallo is a smoke-free property.

  • Library
  • Daily
  • Waterslide
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Ski passes available
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Covered parking
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Tours/ticket assistance
  • Electric car charging station
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Ski-in/ski-out access
  • Terrace
  • Wheelchair accessible – no
  • Free buffet breakfast
  • Number of restaurants - 1
  • Pool umbrellas
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 129
  • Number of floors - 4
  • Number of buildings/towers - 3
  • Arcade/game room
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Room Amenities

Falkensteiner Hotel Cristallo offers 129 accommodations with safes and bathrobes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Desk
  • Blackout drapes/curtains
  • Free WiFi
  • Bathtub or shower
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper

Parking

Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Falkensteiner Hotel Cristallo has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Nearby Activities

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, ski-in/ski-out access, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Playground on site
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.70 per person, per night. This tax does not apply to children under 17 years of age.
  • Tourism fee: EUR 1.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 9.00 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

Credit card pre-authorization

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Online penalty collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Dogs only

We should mention

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Hotel Names

  • Cristallo Falkensteiner
  • Cristallo Falkensteiner Hotel
  • Falkensteiner Cristallo
  • Falkensteiner Cristallo Hotel
  • Falkensteiner Cristallo Rennweg am Katschberg
  • Falkensteiner Hotel Cristallo
  • Falkensteiner Hotel Cristallo Rennweg am Katschberg
  • Hotel Cristallo Falkensteiner
  • Hotel Falkensteiner Cristallo
  • Falkensteiner Cristallo
  • Falkensteiner Hotel Cristallo Hotel
  • Falkensteiner Hotel Cristallo Rennweg am Katschberg
  • Falkensteiner Hotel Cristallo Hotel Rennweg am Katschberg

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars and is displayed on this page as 4 stars.

Hotel Reviews

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