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Refugio lo Valdés Vacation Packages

Clean hotel with friendly staff

My room was not done for 3 days even requesting it at the front desk personally. They receive packages but didn’t call you or message to let you know that they arrived, I still have one missing. Infrastructure is good but service is poor. Non functional for businesses purposes.

El hotel es antiguo pero esta muy bien mantenido. La pileta no esta climatizada el sauna esta ok y el gym pequeño pero suficiente. El desayuno muy bueno y tienen por aprox 17 dolares almuerzo o cena buffet. La atencion del personal es excelente y la ubicacion perfecta, muy bien conectado con metro y buses.

Room was excellent. Had a problem at checkout. Major language barrier

Nossa experiência no hotel foi excelente! As instalações são ótimas, muito bem cuidadas e confortáveis. O ambiente é extremamente agradável e aconchegante, sempre quentinho, o que fez toda a diferença durante a estadia. O café da manhã é muito bom, com variedade e tudo muito saboroso. Além disso, o hotel é bem limpo, demonstrando muito cuidado em todos os ambientes. Outro grande destaque é a equipe: todos os funcionários foram muito gentis, atenciosos e prestativos, sempre nos atendendo com simpatia. O Hotel é muito bem localizado, tem restaurantes ótimos atras e na rua, amei. Com certeza recomendamos este hotel e voltaríamos a nos hospedar aqui!

Good economy hotel

I had a very pleasant stay at Luciano K Hotel in Santiago. The staff were truly outstanding — warm, attentive, and consistently helpful from check-in to check-out, making the whole experience feel smooth and personal. As an Expedia Platinum member, I also received a nice room upgrade, which was much appreciated and added extra comfort to the stay. I also liked the room itself — it had a number of small designer touches and interesting details that made it feel a bit more unique than a standard hotel room, without being over the top. Overall, a very positive experience, with excellent service at the heart of it.