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Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Lakeside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lakeside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Amenities

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

In addition to an indoor pool, Best Western Plus Chateau Inn Sylvan Lake provides a spa tub and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This eco-friendly hotel also offers barbecue grills, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Best Western Plus Chateau Inn Sylvan Lake is a smoke-free property.

  • Safe-deposit box at front desk
  • Barbecue grill(s)
  • Luggage storage
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Conference space
  • Laundry facilities
  • Free breakfast
  • Business center
  • Express check-out
  • Meeting rooms
  • Total number of rooms - 72
  • Television in common areas
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Room Amenities

Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Microwave
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Towels provided
  • Bedsheets provided

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Guests are offered a complimentary full breakfast each morning.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Masks are compulsory at the property

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available for breakfast

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CAD 20 per pet, per day
  • 2 per room (up to 80 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Hotel Names

  • Best Western Chateau Inn Sylvan Lake
  • Plus Chateau Sylvan Sylvan
  • Best Western Plus Chateau Inn
  • Best Western Plus Chateau Inn Sylvan Lake
  • Best Western Plus Chateau Sylvan Lake
  • Best Western Plus Sylvan Lake
  • Best Western Sylvan Lake
  • Chateau Inn Sylvan Lake
  • Chateau Sylvan Lake
  • Sylvan Lake Best Western
  • BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
  • Best Western Plus Chateau Inn Sylvan Lake Hotel
  • Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
  • Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Reviews

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