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Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Exclusive Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Classic Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from January 1 to April 24:

  • Beach
  • Dining venue
  • Swimming pool

Property Features

Simply step outside to unwind on the hotel's beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Excelsior Palace Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a bar/lounge and a poolside bar. Wireless Internet access is complimentary. This luxury hotel also offers a seasonal outdoor pool, a health club, and a spa tub. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Excelsior Palace Hotel is a smoke-free property.

  • Number of outdoor pools - 2
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • Free beach club on site
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Valet parking (surcharge)
  • Food and water bowls
  • On private beach
  • Conference space size (meters) - 650
  • Terrace
  • Luggage storage
  • Hair salon
  • Train station pickup (surcharge)
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 119
  • Number of floors - 7
  • Number of buildings/towers - 2
  • Newspapers in lobby (surcharge)
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Marina on site
  • Beach umbrellas
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1901
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 2
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of restaurants - 1
  • Conference space size (feet) - 6997
  • Banquet hall
  • Laundry facilities
  • Beach towels
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Room Amenities

Excelsior Palace Hotel offers 119 accommodations with minibars and safes. Each accommodation is individually furnished. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Rapallo hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • In-room climate control (air conditioning)
  • Turndown service
  • Bidet
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Individually furnished
  • Pillow menu
  • LCD TV
  • Connecting/adjoining rooms available
  • Heating
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Valet parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Ristorante Lord Byron - This seafood restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Eden Roc Lounge - This beachfront seafood restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open select days.

Yachting Bar - This lobby lounge serves breakfast and light fare. Happy hour is offered. Open daily.

Sporting Bar - This poolside bar serves lunch and light fare. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Spa Services

Wellness Center has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Nearby Activities

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a private beach, a health club, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Pilates classes on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

Property registry number - 010046-ALB-0033

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per day
  • Dogs and cats only
  • Up to 18 lbs
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from June to September.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Hotel Names

  • Excelsior Palace
  • Excelsior Palace Hotel
  • Excelsior Palace Hotel Rapallo
  • Excelsior Palace Rapallo
  • Hotel Excelsior Palace
  • Excelsior Palace Hotel Hotel
  • Excelsior Palace Hotel Rapallo
  • Excelsior Palace Hotel Hotel Rapallo

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

Hotel Reviews

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