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Ramsey Vacation Packages

It was fine. I’ve stayed here many times before. There seems to be an abundance of processing depending on who’s at the desk. The air conditioner in my first room was malfunctioning but all was well in new room

Great place to stay for a quick vacation. The location was superb. The room was quiet and it has central air so it doesn’t make the annoying noise that wall units make. It is very close to restaurant row so tons of food options. Very close to parking and metro. Few things to note - the parking is offsite with another company and there are extra charges for vans and other oversized vehicles so be prepared to pay more plus the taxes are hefty and not included in the posted price so it was about an extra twelve bucks per day for that for my van. Also the room with the two beds and couch was rather tight which is expected for New York but the room was smaller than expected. The bathroom had a glass frosted wall so don’t expect a lot of privacy. The window opens very unusually where a small kid could fall out possibly not sure didn’t try but it opens sort of like an envelope drawer. Overall very nice place. Amazing breakfast.

Pros: Great location and a very friendly and helpful staff. Cons: The public spaces downstairs are public, noisy and always full of people. Sometimes it was even difficult to reach the room because of the crowd at the hotel's main entrance.

Great location

Our room was not ready until 3:15pm, 15 minutes past the contractual check-in time. We had arrived at 9am and requested for to check in early if possible because of evening commitments. I understand it's a busy hotel, but to not be allowed to check in until 15 minutes after the guaranteed time is pathetic. I called at 12pm and they said the room would be ready soon. It was not. No apologies were given. Our AC vent was also clicking on/off all night making it difficult to sleep. The walls are paper thin and you can hear everything right outside your room. This hotel markets itself up to appear luxurious in the lobby and outside, but once you're in your room it is miserable. $6 for a drip coffee in the morning. Avoid at all costs. You are better off anywhere else.

Property is in a reasonably safe neighborhood, reasonably clean, a little outdated with loose fixtures and broken coffee maker but I wasn't there for the amenities, I was there to have a place to lay my head and that's what it provided at a reasonable cost

Convenient location

Tons of character and great location. Check-in was DIY, a first for me. Would definitely stay again.