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Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

2.0 star property

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Photo gallery for Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Lobby
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
3921 Arrow Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪10 min walk‬
  • North Carolina State University
    ‪4 min drive‬
  • Lenovo Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

8.0 out of 10
Very good
(6 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds (Smoke Free)

8.6 out of 10
Excellent
(23 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

7.4 out of 10
Good
(8 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Smoke Free)

8.2 out of 10
Very good
(37 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Hotel in North Hills
Along with coffee/tea in a common area, this smoke-free hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Change of towels is available on request.
Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center offers 61 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Americas Best Value Inn Crabtree
Americas Best Value Inn Crabtree Motel
Americas Best Value Inn Crabtree Motel Raleigh
Americas Best Value Inn Crabtree Raleigh
Americas Best Value Inn Raleigh
Americas Best Value Inn Raleigh Crabtree
Americas Best Value Inn Crabtree Raleigh Motel
Americas Best Value Inn Crabtree Raleigh Hotel Raleigh
Red Roof Inn Raleigh Crabtree Valley Motel
Red Roof Inn Raleigh Crabtree Valley
Red Roof Raleigh Crabtree Val

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 417 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 74 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Gordon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Budget option but not recommended

I stayed here expecting a budget-friendly experience that still upheld basic cleanliness and comfort. Unfortunately, that wasn’t the case. Despite being read the strict no-smoking policy at check-in—even though we’re non-smokers—our initial room was laden with a heavy smoke odour, forcing us to request a room change. The alternative room was only marginally improved, leaving us overall disappointed. Not surprising when we say other guests smoking in the hallway outside their room doors, but hey, they weren’t smoking in their rooms right! The room conditions raised several concerns. We had to wash our feet before settling in on lumpy beds with bedspreads that bore holes resembling cigarette burns. Additionally, the thin walls allowed almost every conversation from the neighboring room to penetrate our space, further detracting from the comfort of our stay. While I understand that pricing is on the lower end, these issues are hard to overlook. If you value cleanliness and a quiet environment, you might want to consider other options, as this stay did not meet the standards one might expect, regardless of the budget-friendly price.
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fabulously accommodating
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service
The staff really went above and beyond to make sure we were comfortable. The place isn’t fancy but it is clean & a great quiet safe place.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brionna

Liked: Cleanliness
It was okay. Didn't know how to work the shower
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
James was great
Stayed 1 night in Apr 2025

4/10 Poor

Kristin

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
With all the new properties in the area, this one looked sad. The lobby was in nice condition and the staff was nice. This property was a little on the unsafe side as there is only exterior access to the 1st floor rooms and there's a staircase down to a business lot that looked abandoned. There was no weatherproofing under the door. The gap was so big I could see daylight. The room was clean but the touchups were sloppily done. THERE IS NO ELEVATOR ON THE PROPERTY. The TV couldn't connect to the network and the fridge was unplugged and took forever to cool. It was within walking distance to a huge mall and a McDs so that was a plus because the traffic patterns in the area were a headache. Upstairs neighbors were beyond noisy as there is no carpet in the room to dampen the sound. Ok place to sleep but that's it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and clean rooms!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy parking
Stayed 1 night in Mar 2025

8/10 Good

melvin

Stayed 1 night in Mar 2025

6/10 Okay

Timothy P.

Disliked: Amenities, property conditions & facilities
Not the greatest. No elevator and room on third floor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Willie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Mar 2025

2/10 Terrible

Kenechukwu

Stayed 1 night in Mar 2025

10/10 Excellent

wrestling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property!
Stayed 1 night in Jan 2025

8/10 Good

Cortney

Traveled with family
Liked: Staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

Kirk

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Smelled like smoke
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and clean rooms!
Stayed 3 nights in Mar 2025

10/10 Excellent

Fred

Stayed 1 night in Mar 2025

10/10 Excellent

MyTy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 5 nights in Mar 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay just wish there was more parking
Stayed 2 nights in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Stayed 1 night in Mar 2025

8/10 Good

Amber M

Business traveler
Liked: Cleanliness, staff & service, room comfort

Good Stay for Low Pay

I typical do not stay at a Red Roof Inn because of too many bad experiences. This was different. Even though it has not been updated, it was clean and quiet, with a friendly staff. It is no frills but a really good value.
Stayed 1 night in Mar 2025