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Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Reception
Front of property - evening/night
Reception
Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pool
  • Kitchen
$115
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪12 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, North Carolina State University
    ‪4 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking

  • 400 sq ft
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds

7.4 out of 10
Good
(31 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 398 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Balcony

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

8.4 out of 10
Very good
(40 reviews)
  • 400 sq ft
  • Sleeps 5
  • 1 King Bed

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About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel in Northwest Raleigh
This hotel features a fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Raleigh - Crabtree Valley features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. A complimentary area shuttle within 3 mi is available for guests. This business-friendly hotel also offers barbecue grills, multilingual staff, and a fireplace in the lobby. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Reviews

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 438 out of 1007 reviews
Rating 8 - Good. 218 out of 1007 reviews
Rating 6 - Okay. 168 out of 1007 reviews
Rating 4 - Poor. 90 out of 1007 reviews
Rating 2 - Terrible. 93 out of 1007 reviews

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Vera

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Season

Stayed 1 night in Aug 2025

8/10 Good

Charlene

Traveled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Melvin Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and right next to the mall
Stayed 1 night in Aug 2025

2/10 Terrible

Vijay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

REVIEW

COCKROACHES in the room. Breakfast was over before time.
Stayed 2 nights in Aug 2025

2/10 Terrible

Shwetha

Traveled with family
Disliked: Staff & service
They did not provide towels after the house clean , we were in rush to attend my sons graduation , but at service desk they were like they don’t have wait for cleaning service There was no refilling of body wash
Stayed 3 nights in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom door would not close, it was swollen and jammed. 'The shower rod was broken; it hung down and would not let the curtain keep water from getting on the floor.
Stayed 1 night in Aug 2025

4/10 Poor

Tammy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t expect much

We booked a two bedroom suite last minute on the way home from a trip. Room was pretty run down and furniture in common area was dingy and looked like it hasn’t been cleaned in years. The bathroom door in the king bedroom didn’t close at all. The door was damaged and swollen. The bathroom door in the other bedroom closed but was very difficult to get back open. Beds were ok but pillows were awful. It worked for the night but I definitely wouldn’t stay longer than that. From the outside of the hotel and for the price I had much higher expectations for this place.
Stayed 1 night in Aug 2025

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in and checked out in 15 min. It was a non refundable reservation and now Expedia will not refund. The accomodations and experience should negate their policy and we should be refunded. We were only there for 15 min and that time was spent in conversation about leaving.
Stayed 1 night in Aug 2025

8/10 Good

Oscar

Stayed 1 night in Aug 2025

6/10 Okay

Lisa, Litchfield

Business traveler, Traveled with family
Liked: Staff & service, amenities
Nice layout of property, friendly staff and good options of breakfast and location. Hotel does needs a refresh painting bathroom fans desperately needs cleaning. Cabinet doors mis aligned.
Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would absolutely never stay here again

This hotel is old and worn down. The doors and walls of the room were very dirty. The headboard had stains. Window sills were dirty as well as couch. The beds were comfortable. The elevator has seen better days. The side door was impossible to open. The pool was very dirty, pool furniture looked 20 years old. The halls smelled. We lost all water pressure at one point during our stay. The gym was located in the creepy basement and all the equipment is old. They had a peloton that did not work.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid this hotel

The room was fine but the lobby and the hallways are smelly and not well maintained at all. Breakfast choices were very limited and they were out of even items that were advertised.
Stayed 1 night in Aug 2025

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is very tired and needs a severe update and should not have the Hilton name on it in this condition. The main lobby area was clean, but the carpets in all the halls are severely stained, rooms werent very clean, screens on the windows in the room were ripped, and the pool was dirty. We were supposed to stay three nights, but we checked out after the first night and went to another Hilton close by. The best part about this hotel is the staff. They were excellent!!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Natalie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
This property is awesome for families , the staff is helpful and friendly the pool area is beautiful. They welcome you fur family. Very nice breakfast. However, the property would benefit from a refresh and them this property would top notch in all areas.
Stayed 1 night in Jul 2025

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Meghan

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Kraig Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located near the venue we were attending. Upon arrival, we awaited a lady to check us in. When we arrived at our 4th-floor suite, it was warm, even with the thermostat at 68 degrees! The fan above our bed ticked like crazy all night. We had only three total pillows, and they were very flat. I did not sleep well at all! At breakfast, we had egg pancakes & wedge potatoes. There was no protein (meat). Overall, it was not a very exciting stay. The pool was also filthy. We didn't even bother going down. Not what one would expect from a Hilton-run hotel. Disappointed.
Stayed 1 night in Jul 2025

6/10 Okay

Cattina

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I like it has a kitchen but the fridge didn’t keep things cold and the ice maker didn’t work. The morning I checked out there was a cockroach climbing the walls in the room. Room is very old and outdated. They need to renovate.
Stayed 4 nights in Jul 2025

6/10 Okay

Amy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was great, we asked for additional pillows and they brought them right up. The bed was very uncomfortable and the room was warm and we could not get it to cool down. The shower head could not be adjusted.
Stayed 1 night in Jul 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great weekend stay
Stayed 1 night in Jul 2025

2/10 Terrible

Jacob

Disliked: Property conditions & facilities, room comfort

Don’t Stay Here.

Maintenance guy told us the property hasn’t been touched or updated in thirty years and is desperate need of renovation and repair. Worst stay ever. Broken elevator. The one that worked was finicky. We walked up seven flights at one point. No air conditioning in the hallways, only the rooms. Rooms don’t get “hotel cold,” but at least have AC. Saw two roaches on our floor’s hallway. Mattress was a mushy trampoline. Zero support. Ceiling fan was clicking and clanking all night. Pool was filthy. Breakfast sub par. It’s a shame because the bones and grounds are good and was probably a really nice Homewood when it opened. We told the front desk about the lack of AC in the elevator and on our floor and she acted like, “it should be working,” but seemed completely uninterested and said “yeah people said it was up there lol” and when we told someone else they acted like they had no idea what we were taking about yet the very helpful maintenance dude said, “oh we haven’t had AC on the floor for a while now. They discontinued the fluid for the units. This whole place needs so much work.” Oh really? Then you should either be closed, disclosing the truth, or offering severely reduced rates.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Stayed 4 nights in Aug 2024