Beginning of main content

Get an overview of this hotel
4-star Ragusa hotel steps from Palazzo Sortino-Trono

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Restaurant
Laundry facilities

Location

Located in the heart of Ragusa, this beach hotel is steps from Palazzo Sortino-Trono, Church del Purgatorio, and Church of Santa Maria dell'Itria. Cathedral of San Giovanni Battista and Corso Umberto I are also within 9 mi (15 km). Ragusa Station is 21 minutes by foot.

Hotel Features

This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free valet parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.

Room Amenities

All 10 soundproofed rooms feature free WiFi and Select Comfort beds. Flat-screen TVs with satellite channels and first-run movies provide a bit of entertainment, and guests will also find comforts like premium bedding and down comforters.

Languages Spoken

  • English

Show all languages

Relais & Châteaux Locanda Don Serafino

Via XI Febbraio, 15, Ragusa, RG 97100

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Day (1 January) Gala Dinner per adult: EUR 240
  • New Year's Day (1 January) Gala Dinner per child: EUR 100 (from 3 to 14 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 16 December - 14 January, EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 15 January - 15 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 16 March - 31 October, EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 November - 15 December, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 25 for children (approximately)
  • Airport shuttle fee: EUR 150 per vehicle
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Commonly-touched surfaces are cleaned with disinfectant between stays and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

LGBTQ friendly

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cribs (infant beds) are available for EUR 10 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 40 per pet, per day
  • Dogs only
  • 2 per room (up to 22 lbs)
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Don Serafino
  • Locanda Don Serafino
  • Locanda Don Serafino Hotel
  • Locanda Don Serafino Hotel Ragusa
  • Locanda Don Serafino Ragusa
  • Locanda Don Serafino Ragusa, Sicily, Italy
  • Relais Châteaux Locanda Don Serafino Hotel Ragusa
  • Relais Châteaux Locanda Don Serafino Hotel
  • Relais Châteaux Locanda Don Serafino Ragusa
  • Relais Châteaux Locanda Don Serafino
  • Relais & Châteaux Locanda Don Serafino Hotel
  • Relais & Châteaux Locanda Don Serafino Ragusa
  • Relais & Châteaux Locanda Don Serafino Hotel Ragusa

Awards & Affiliations

The property is a member of Relais & Chateaux.

Hotel Amenities

Property Features

This Ragusa hotel has its very own private beach. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This beach hotel also offers a library, tour/ticket assistance, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Relais & Châteaux Locanda Don Serafino is a smoke-free property.

  • Library
  • Bar/lounge
  • Coffee/tea in common areas
  • Tasting room
  • 24-hour front desk
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Private beach nearby
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Food and water bowls
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Airport transportation - pickup (surcharge)
  • Free parking nearby
  • Breakfast available (surcharge)
  • Concierge services
  • Street parking
  • Laundry facilities
  • Total number of rooms - 10
  • Number of floors - 1
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Room Amenities

Relais & Châteaux Locanda Don Serafino offers 10 accommodations with minibars and safes. Rooms open to balconies. Select Comfort beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels and first-run movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Ragusa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in May 2017.

  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • First-run movies
  • Sleep Number by Select Comfort mattress
  • Connecting/adjoining rooms available
  • Cribs/infant beds (surcharge)
  • In-room climate control (heating)
  • Bed sheets available - no
  • Champagne service
  • Local maps
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Wardrobe or closet

Parking

Free self parking , Free valet parking , Free parking nearby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Locanda Don Serafino - This fine-dining restaurant serves lunch and dinner. A children's menu is available.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Sports massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • In-room accessibility

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ecotours nearby

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?