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Our stay at Gaia Hotel & Reserve was wonderful, but what truly made it exceptional was the outstanding level of service. From the moment we arrived, we were incredibly impressed by the warmth, professionalism, and genuine attentiveness of the entire staff. You can tell that providing exceptional service is part of the culture of this hotel. Everyone made us feel welcomed, cared for, and completely at ease throughout our stay. A few people especially stood out: Chris at the front desk and concierge was fantastic—always attentive, knowledgeable, and ready to help. Oscar was wonderful from the moment we arrived, helping with our luggage and transporting us around the property with such kindness and a great attitude. The restaurant staff was equally impressive, especially Abraham and Jack, along with the rest of the team, who were consistently warm, helpful, and attentive. The property itself is beautiful, but for us, the people were the true highlight. Exceptional hospitality and a level of service that we will absolutely remember. Thank you to the entire Gaia team for making our stay in Manuel Antonio so special!

Great service and space and view

Nice grounds with great pools. Staff was friendly and helpful.

If you want ultimate rainforest luxury and top level service you should stay here. Not to be missed. Raft in and out via the Pacuare river and be completely enveloped by the forest and river in the middle of nowhere while having high level meals breakfast, lunch and dinner, incredible adventure programs like zip lining through the canopy and repelling down little waterfall. Seriously. 1000% The food was top tier. The service was thoughtful and personal. The staff is amazing. And they have great wifi. In the middle of nowhere. Deep jungle. The rafting is world class. I had a Linda vista villa and it was an absurd amount of space and privacy with a personal plunge pool. Come back from dinner and your lights are on, fan going and curtains drawn. Seriously, stay here. I'm coming back again someday.

I took the family for a stay at the ETM Private Wellness Retreat in Costa Rica. The villa is more beautiful than the pictures shows very spacious. The owner and the staff were attentive and freindly, local restaurant, market and shops minutes away. You think the pool is the main attraction, think again. Overall ETM Private Wellness Retreat is a place a plan on going back.

Hello, My wife and I stayed here for 4 days. The service was incredible, breakfast included , and they even upgraded our room. Would recommend anyone to stay here if they never have visited Costa Rica. The staff provided great service and recommendations. It felt like I was in the show White Lotus lol

Beautiful experience, hotel was clean and unique surroundings, people were nice and helpful.

This is a barely discovered gem, a rare destination that will leave you with lifelong memories. We stayed here 9 years ago, and returned this summer. The rainforest location is unique. We stayed in a treehouse, with frequent visits from spider monkeys and seemingly endless species of birds. We partook for a second time the riverboat tour through the local rainforest, up through the Nicaragua border. We saw spectacular macaws, toucans, and numerous other bird species. We encountered crocodiles, circling vultures over cow pastures, a green river snake swimming at the town boat dock. We saw other monkey species hanging out in the trees, iguanas… But perhaps most memorable to us was the genuineness of the Eco Lodge staff. Many are local, and share with us their pride in their community. Their true warmth allows us to experience the rainforest, not as a visiting tourist, but as a proud local. The guides are wonderful! They are smart, engaging and passionate. Even on our return boat ride across the river to the parking area, the staff member took a slight detour to point out colorful macaws eating fruit in a tree on the riverbank. We came with our family, there were tourists of all ages, from young children to older retirees. Our binoculars and telephoto lenses got quite the workout! While we are not professional birdwatchers, the diversity was remarkable. And, we found fellow tourists to be grounded, appreciative of life and the opportunity. Thank you staff!!!