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ROKI Collection Queenstown

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Restaurant
Restaurant
1-Bedroom Suite | Free minibar items, in-room safe, blackout drapes, soundproofing
Indoor spa tub
1-Bedroom Suite | Free minibar items, in-room safe, blackout drapes, soundproofing

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
2 Brunswick Street, Queenstown, Otago, 9300
  • Place, Kiwi Park
    ‪8 min walk‬
  • Place, Queenstown Mall
    ‪8 min walk‬
  • Place, Skyline Queenstown
    ‪10 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for 1-Bedroom Suite

1-Bedroom Suite | Free minibar items, in-room safe, blackout drapes, soundproofing

1-Bedroom Suite

  • Lake view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Free minibar items, in-room safe, blackout drapes, soundproofing

Deluxe Suite

  • Lake view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Free minibar items, in-room safe, blackout drapes, soundproofing

Junior Suite

  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2-Bedroom Family Suite

2-Bedroom Family Suite | Free minibar items, in-room safe, blackout drapes, soundproofing

2-Bedroom Family Suite

  • Lake view
  • 1087 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

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About this property

ROKI Collection Queenstown

5-star hotel in Queenstown City Centre
2 restaurants, an indoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free full breakfast and free valet parking are also provided. Other amenities include a fitness center, a steam room, and WiFi in public areas.
ROKI Collection Queenstown offers 15 accommodations with minibars (stocked with some free items) and espresso makers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include slippers and children's slippers. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms.
In addition to an indoor pool, ROKI Collection Queenstown provides a steam room and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is available for a surcharge.

This luxury hotel also offers spa services, a terrace, and ski storage. Onsite covered valet parking is complimentary.

ROKI Collection Queenstown is a smoke-free property.

A complimentary full breakfast is served each morning between 7:30 AM and 10:00 AM.
ROKI Collection Queenstown has 2 restaurants on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Gym
  • Indoor pool
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Slippers

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Late-night room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 650.0 per day

Cribs (infant beds) are available for NZD 650 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: NZD 650 per day
  • Rollaway bed fee: NZD 650.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

ROKI Collection Queenstown Hotel

ROKI Collection Queenstown Queenstown

ROKI Collection Queenstown Hotel Queenstown

ROKI Collection Queenstown Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Fang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable vacation at the hotel. The hotel environment is elegant and the location is very convenient. You can walk to any place in the town. Jessica's service is particularly good! Every time we return to the hotel, we receive her warm greetings and assistance
Stayed 3 nights in May 2026