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Rendezvous Heritage Hotel Queenstown

4.5 star property

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Photo gallery for Rendezvous Heritage Hotel Queenstown

Daily buffet breakfast (NZD 30 per person)
In-room safe, desk, blackout drapes, iron/ironing board
View from room
Rooftop terrace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
$241
includes taxes & fees
Jan 27 - Jan 28

Explore the area

View in a map
91 Fernhill Road, Queenstown, 9197
  • Place, Steamer Wharf
    ‪18 min walk‬
  • Place, TSS Earnslaw Steamship
    ‪20 min walk‬
  • Place, Skyline Queenstown
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(38 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • 474 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2

Interconnecting Two Bedroom Apartment

  • Sleeps 5

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Family Room

8.4 out of 10
Very good
(30 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Premier Room

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Family Room

  • Sleeps 4

Studio Apartment With Lake View

  • Sleeps 3

View all photos for Deluxe Room with Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room with Alpine View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room with Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room with Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room with Alpine View

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Family Suite

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Interconnecting Family Suite with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Premier 2 Bedroom Apartment with Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Premier 2 Bedroom Apartment with Alpine View

  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Premier 2 Bedroom Apartment with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Studio Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room With Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 279 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 947 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Apartment with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

1 Bedroom Apartment with Lake View

  • 947 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Studio Apartment with Lake View

Lake view

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(11 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premier Room

  • Sleeps 3

Studio Apartment

  • Sleeps 3

View all photos for Interconnecting Family Suite

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite

  • Sleeps 5

Deluxe Room With Alpine View

  • Sleeps 2

Premier Room With Alpine View

  • Sleeps 3

View all photos for Premier Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room With Lake View

  • Sleeps 3

1 Bedroom Apartment With Lake View

  • Sleeps 3

View all photos for Interconnecting Family Suite With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite With Lake View

  • Sleeps 5

View all photos for Premier 2 Bedroom Apartment With Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Premier 2 Bedroom Apartment With Alpine View

  • Sleeps 5

View all photos for Premier 2 Bedroom Apartment With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Premier 2 Bedroom Apartment With Lake View

  • Sleeps 5

Deluxe Room With Lake View

  • Sleeps 2

Interconnecting Two Bedroom Apartment With Lake View

  • Sleeps 5

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About this property

Rendezvous Heritage Hotel Queenstown

4.5-star Queenstown hotel with restaurant
Along with an indoor pool, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and an indoor pool, Rendezvous Heritage Hotel Queenstown provides a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3078 square feet (286 square meters) include a conference center. This luxury hotel also offers a fitness center, a library, and a terrace. Parking is available onsite for a surcharge.

Rendezvous Heritage Hotel Queenstown has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mackenzies Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 15 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,078 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1019 reviews
Rating 8 - Good. 290 out of 1019 reviews
Rating 6 - Okay. 70 out of 1019 reviews
Rating 4 - Poor. 35 out of 1019 reviews
Rating 2 - Terrible. 23 out of 1019 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Indraniil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional location, with a perfect balance of tranquility, scenery & night life. Just a short walk away from Queenstown’s city centre, while being closer to nature and Queenstown’s beauty. Great service from the friendly & accommodating staff. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place !
Stayed 8 nights in Sep 2025

10/10 Excellent

HYO SEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ralphy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 2 nights in Oct 2025

8/10 Good

Wei

Traveled with family
Liked: Staff & service
A bit old but close to the lake
Stayed 4 nights in Sep 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taken care of

This was my favorite place I stayed during my trip, and this included a nice “resort”, a”spa”, and a “lodge”. Roma in Riccarton just made me feel taken care of - she showed me how to work all the buttons, gave me tips on places to go, gave me a little glass bottle of milk, and there was a glass pitcher of water waiting in the fridge. It was so clean and they cleaned during my stay which so many places don’t do any more. The bath products made the whole place smell lovely and the netted tub was divine. There was a welcome binder carefully out together with the menus from nearby restaurants. Just little details that made me feel taken care of. Netflix on tv was a nice touch for a little binge watching after a long day of hiking . I don’t usually leave reviews but this deserved one.
Stayed 2 nights in Sep 2025

8/10 Good

Carson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself and the staff was very nice. When we checked in the room smelled like cigarettes but they were able to fix this within a few hours. Parking at this hotel is a problem. We struggled to find a spot every night, especially the last night. People were parked all over the place. I was disappointed because I expect a spot when paying for parking. I would stay here again and would recommend it for the property itself but they need to work out the parking issue.
Stayed 3 nights in Oct 2025

10/10 Excellent

Veeko

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room with nice waterfall view, friendly staffs.
Stayed 2 nights in Sep 2025

10/10 Excellent

justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious room polite and helpful staff great location..thanks again Raj we will be back
Stayed 4 nights in Sep 2025

10/10 Excellent

Julieta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 5 nights in May 2025

8/10 Good

Raheleh

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room was generally clean, but we did find a piece of pasta left inside the electric kettle. I guess the previous guest had used it to cook pasta, and unfortunately the housekeeper hadn’t cleaned it properly. When I called to report it, I was expecting a more sincere apology from the receptionist. The next day, when we went out to explore the city and returned in the afternoon, our room still hadn’t been cleaned, even though we had left the “please clean the room” tag on the door. I had to call reception again to request housekeeping. To be fair, the housekeeping lady was very polite, efficient, and did an excellent job once she arrived. However, given the number of rooms on the floor, it seemed more staff were needed, as only one person had been assigned to cover them all. On the positive side, the hotel’s location was excellent. It wasn’t right in the busy city center, but also not too far — just about a 20-minute walk to the center, with a very pleasant walkway alongside. I personally didn’t try the hotel breakfast, but my sons did and they really enjoyed it.
Stayed 2 nights in Sep 2025

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice area to stay. The rooms are clean and a good size. They stored our luggage for a day free of charge, as we stayed one night in Milford Sound and came back. The hotel has a small laundry room (3 washing machines and 2 dryers). It operates with NZ$2 coins. You can request them at reception. Parking costs NZ$15 per night, which could be included in the price, as they're not other options in the area to park.
Stayed 1 night in Sep 2025

10/10 Excellent

BLAIR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a homely comfortable feeling.
Stayed 3 nights in Sep 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 5 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bed was very worn out and springs gone on one side. Felt like falling out all night. The breakfast is very expensive for what you get. The pool/spa/sauna was a great feature but pool/spa are quite dated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, beautiful walk to town centre, and the views were spectacular. Did not use the dine-in, but the ambiance was wonderful with the fireplaces. Fantastic winter stay!
Stayed 6 nights in Jul 2025

10/10 Excellent

Zac

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property because I was attended a conference that was held here, I wouldn't have normally stayed here even know I know it is really nice but because I thought it was to far from town... I went for my morning walk/run and was surprised that it did not take me long to get to town or the gardens at all. 10 out 10 will definitely stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Sep 2025

10/10 Excellent

Gemma

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Warm, friendly, inviting - lovely vibes and great front of house staff
Stayed 3 nights in Aug 2025

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Vincent

Traveled with group
Liked: Amenities
Loved the spa , and the padded carpets in the rooms were really nice and cosy
Stayed 1 night in Aug 2025

10/10 Excellent

Nana

Stayed 2 nights in Aug 2025

10/10 Excellent

lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage has professional staff, excellent room service, spacious comfortable rooms, the whole experience was warm and accomodating. I had a perfect time.
Stayed 7 nights in Aug 2025

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025