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While Hostal Juanita was clean, well-maintained, and the front desk staff was friendly, the management showed a complete lack of flexibility and empathy. After booking, my rental car was damaged in a hit-and-run. This unexpected situation forced me to stay on another part of the island to deal with the police, meaning I could only arrive late on my final night. I contacted the property to explain the emergency and request a refund or partial credit, but they refused. I only stayed because I was forced to by the circumstances and therefore have no opinion on Ibiza Town, but the streets around the property are over crowded with cars and I had to park quite far away from the hostal and carry my bags a fair distance. To make matters worse, I needed to complete some urgent work before my flight, but the WiFi did not reach my room at all. Extremely overpriced. I will not be staying here again.

Nice and friendly staff

The hotel provided a place to stay, Ibiza is not cheap. The receptionists were helpful and we were able to keep our luggage in a locked area prior to check in and after, thank you! The room was clean but was the bare minimum set up. You can definitely hear through the walls but we choose this hotel to help reduce what I’m sure would have been more noise if we had stayed closer to the clubs. A taxi is needed to get to the clubs but Ibiza town is about a nice 25 min walk. There is a nice walkway along the water side of the hotel that has nice dining and drink options. Small beach area right outside the hotel. AC in the room stopped working our last night which made things a little uncomfortable, Aug is hot! We did let them know at check out, didn’t feel like trying to fix it at 4am. They have a good breakfast that is included with the stay. All in all it was a decent stay.

Very clean, tidy modern room. Request for cot answered, lovely welcoming staff, great pools Inc small one for baby. Bottle warming microwave, and respectable clientele. Minutes from the beach and cafes. We will be returning.

I reserved several rooms for a group of us. I used both the hotel's email address and the Contact Us option on their website to manage some of the details, they never responded. Since calling Spain is costly from the US I had to have one of my group that is in Europe call the hotel to get them to respond. Bad service. The woman that appears to lead the reception desk always unfriendly.