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Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5 star property

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Photo gallery for Sunscape Puerto Vallarta Resort & Spa All Inclusive

View from room
View from room
Sun Club Romantic Suite Bay View | In-room safe, iron/ironing board, free WiFi, bed sheets
Deep-tissue massages, Swedish massages, sports massages, beach massages
View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • All inclusive
  • 24/7 front desk
  • Spa
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
Puerto Vallarta
  • La Isla
    ‪2 min walk‬
  • Cruise Ship Terminal
    ‪17 min walk‬
  • Malecon
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Resort View Double

View from room

Deluxe Resort View Double

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Family Kids Garden View

Deluxe Family Kids Garden View | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Family Kids Garden View

  • 388 sq ft
  • Sleeps 4

View all photos for Sun Club Deluxe Romantic Suite Ocean Front

Sun Club Deluxe Romantic Suite Ocean Front | In-room safe, iron/ironing board, free WiFi, bed sheets

Sun Club Deluxe Romantic Suite Ocean Front

  • Ocean view
  • 340 sq ft
  • Sleeps 2

View all photos for Deluxe Resort View King

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Resort View King

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Partial Ocean View King

  • Partial sea view
  • 340 sq ft
  • Sleeps 2

View all photos for Sun Club Romantic Suite Bay View with Terrace

Sun Club Romantic Suite Bay View with Terrace | In-room safe, iron/ironing board, free WiFi, bed sheets

Sun Club Romantic Suite Bay View with Terrace

  • Ocean view
  • 674 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Partial Ocean View Double

  • Partial sea view
  • 340 sq ft
  • Sleeps 4

View all photos for Sun Club Romantic Suite Bay View

Sun Club Romantic Suite Bay View | In-room safe, iron/ironing board, free WiFi, bed sheets

Sun Club Romantic Suite Bay View

  • Bay view
  • 674 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite Bay View Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Junior Suite Bay View Double

  • Bay view
  • 674 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Junior Suite Bay View

In-room safe, iron/ironing board, free WiFi, bed sheets

Sun Club Junior Suite Bay View

  • Bay view
  • 674 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5-star property in Hotel Zone
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Sunscape Puerto Vallarta Resort & Spa All Inclusive's 4 restaurants. Housekeeping is available on request.
Sunscape Puerto Vallarta Resort & Spa All Inclusive offers 340 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Sunscape Puerto Vallarta Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a complimentary water park, Sunscape Puerto Vallarta Resort & Spa All Inclusive features outdoor tennis courts and a waterslide. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers an outdoor pool, a children's pool, and a fitness center. Complimentary uncovered self parking is available on site, along with a car charging station.

Sunscape Puerto Vallarta Resort & Spa All Inclusive has designated areas for smoking.

World Café - This poolside buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tiki Taco - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Da Mario - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Sea Side Grill - This poolside family restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Rendevous Bar - Onsite bar. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Da Mario
  • Rendevous Bar
  • Sea Side Grill
  • Tiki Taco
  • World Café

Things to do

  • 2 outdoor tennis courts
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Children's pool
  • Foosball table
  • Free children's club
  • Free water park
  • Games
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta
Sunscape Puerto Vallarta Resort
Sunscape Puerto Vallarta Incl
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa All Inclusive
Sunscape Resort All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape All Inclusive

Sunscape Puerto Vallarta Resort & Spa All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 280 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 194 out of 1002 reviews
Rating 4 - Poor. 130 out of 1002 reviews
Rating 2 - Terrible. 135 out of 1002 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunscape was a beautiful experience! They kept the atmosphere interesting, fun, and relaxing. They always made you feel welcome and that they were happy to assist in any way. The food options were fantastic, and the restaurant staff were attentive and fun. I would recommend this place to anyone and go again
Stayed 10 nights in Feb 2025

8/10 Good

Lindsay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great for family vacation!
Stayed 7 nights in Feb 2025

8/10 Good

Sophie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property well kept.
Stayed 5 nights in Feb 2025

8/10 Good

Sandrine

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

8/10 Good

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older property, but as long as you understand that going in - it's fine. The resort isn't huge and we were there with a large group (about 24) but it was easy to connect woth everyone because of that. And there were never any long wait times for drinks or dining. All staff were very friendly. I have stayed at much higher rated resorts in the area, and found the food much better at this one.
Stayed 7 nights in Feb 2025

6/10 Okay

Patti

Liked: Staff & service
Stayed 7 nights in Feb 2025

6/10 Okay

UDBI

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Gregory, New Ulm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older property but clean and maintained. Entire staff was amazing. Easy check in easy check out. Excellent service from food to drinks to room care. This was our 3rd year back to Sunscape
Stayed 7 nights in Feb 2025

10/10 Excellent

shawna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 4 nights in Feb 2025

6/10 Okay

Alma

Traveled with partner
Liked: Staff & service
The food at the buffet for lunch and dinner was not good at all. The breakfast is ok but not my favorite.
Stayed 4 nights in Feb 2025

2/10 Terrible

John Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Substandard service, food and rooms
Stayed 14 nights in Jan 2025

6/10 Okay

Lindsey

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service, amenities
Food was disappointing but staff was great .
Stayed 7 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

June

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant helpful staff. Very clean both inside and outdoor areas, pool etc. Great atmosphere. Limited beach seating. Daily activity schedule. Buffet well presented, adequate choices.
Stayed 8 nights in Jan 2025

8/10 Good

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Elevators were slow, construction going on at night that got woke up to. Pretty good overall otherwise.
Stayed 6 nights in Feb 2025

10/10 Excellent

Valerie, Stonewall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff absolutely AMAZING…
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and loved the hotel and the location
Stayed 7 nights in Feb 2025

2/10 Terrible

Amy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ruined our wedding anniversary by closing the main and only nice restaurant for 2 days without any warning or notice. Didn't give us an anniversary present we paid for as they didn't know if strawberries were vegetarian!!
Stayed 5 nights in Jan 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service
I worried about falling. Having stairs in the room with no railing is a hazard. Stone floors I was prepared for! The hotel staff Jose in TikiTaco is excellent. The men who helped in arrival all good particularly Ignacio, he was patient with guests, made them feel welcome. Food was good in all restaurants. The service was outstanding. I like that you had activities, lots of music & energy from the dance crew. Maid Karla great the room was clean everyday. Good stay thanks
Stayed 7 nights in Jan 2025

6/10 Okay

Jane

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I'm aware it's a family resort but it has a small pool and it was dirty a lot of the time. I met friends with grandkids otherwise it wasn't a hotel I would have traveled chosen. Definitely not for adults.
Stayed 9 nights in Jan 2025

10/10 Excellent

Tammi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and worked very hard. Food was excellent and never ran out. There is staff continuously cleaning the property and there are a few nice shops on the resort. Drinks are also delicious and made quickly.
Stayed 7 nights in Jan 2025

8/10 Good

Tami Lynn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was amazing! Very friendly, attentive and kind.
Stayed 6 nights in Jan 2025

6/10 Okay

Maybelline

Traveled with family
Disliked: Staff & service
Small resort. Only 3 restaurants. 1 restaurant/ buffet that is open every day for breakfast, lunch and dinner. Don’t get there early than 1 as they don’t welcome you. Staff at restaurant and ball boys were really nice . Front desk nice to take lessons from them. Front desk was rude and unwelcoming. Food at the restaurant was very basic and not good. Need favor. Although they did have a lot of pastries. For the most part Hotel was clean but did need a lot of touch up and maintenance. I would not recommend if you are traveling with Teens or in your 20. Maybe a good hotel for family with small kids Or seniors.
Stayed 5 nights in Jan 2025