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Playa Los Arcos Resort & Spa All Inclusive

4.0 star property

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Photo gallery for Playa Los Arcos Resort & Spa All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
3 outdoor pools
Spa

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
$454
includes taxes & fees
Dec 26 - Dec 27

Explore the area

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Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Olas Altas Street
    ‪1 min walk‬
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(22 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room, Ocean View

7.0 out of 10
Good
(7 reviews)
  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free cribs/infant beds

Superior Single

7.4 out of 10
Good
(34 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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Playa Los Arcos Hotel Beach Resort & Spa
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4.1 out of 5, Very Good, 1,195 reviews
Playa Los Arcos Hotel Beach Resort & Spa

About this property

Playa Los Arcos Resort & Spa All Inclusive

4-star hotel in Romantic Zone
Spend the day on Playa Los Arcos Resort & Spa All Inclusive's beach or relax by one of the hotel's 3 outdoor swimming pools.
Playa Los Arcos Resort & Spa All Inclusive offers 162 accommodations with safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.
Playa Los Arcos Resort & Spa All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Playa Los Arcos Resort & Spa All Inclusive and enjoy amenities like a children's pool.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Playa Los Arcos Resort & Spa All Inclusive is a smoke-free property.

Mi Pueblito - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos Resort All Inclusive
Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos All Inclusive Puerto Vallarta
Playa Los Arcos - Resort & Spa All Inclusive Puerto Vallarta
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort All Inclusive
Playa Los Arcos All Inclusive
Playa Los Arcos Spa Inclusive
Los Arcos & Spa Inclusive
Playa Los Arcos Resort Spa
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort & Spa All Inclusive Hotel
Playa Los Arcos Resort & Spa All Inclusive Puerto Vallarta
Playa Los Arcos Resort & Spa All Inclusive Hotel Puerto Vallarta

Reviews

Playa Los Arcos Resort & Spa All Inclusive Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 272 out of 707 reviews
Rating 8 - Good. 224 out of 707 reviews
Rating 6 - Okay. 107 out of 707 reviews
Rating 4 - Poor. 56 out of 707 reviews
Rating 2 - Terrible. 48 out of 707 reviews

Reviews

8/10 Good

Alejandra

Stayed 3 nights in Aug 2025

6/10 Okay

Robert

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice resort just didn’t like the no guest rule and the. The staff was amazing
Stayed 4 nights in Aug 2025

6/10 Okay

Guadalupe

Traveled with family
Disliked: Staff & service
Food was good, but some items were a bit salty. Staff/customer service was not great as it took waiters a long time to bring drinks. Cooks at times were unfriendly when asking for food items. Also, rooms were okay except for the mold building near the Air Conditioning vent in room 241.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good location convenient pharmacy and store walking distance. A lil upgrades to the rooms would be nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Jorge Eduardo, Vinton

Liked: Staff & service
Good staff specially the night staff
Stayed 2 nights in Aug 2025

8/10 Good

Genesis

Traveled with family
Liked: Cleanliness, staff & service
I love that it’s in the middle of the Malecon. You can walk to all the little vendors. I love the service. The waiters are very nice. The only thing I think they should work on is on the buffet. Maybe put hash browns in the morning waffles maybe in the afternoon flautas sopes chiles rellenos but the buffet does need more options if you’re looking for a affordable place to stay in Vallarta I really recommend this place and don’t get me wrong. The food they did have was good. It just needs a little more options.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and food is good
Stayed 5 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

8/10 Good

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend all the way!
Stayed 9 nights in Jul 2025

10/10 Excellent

Alex

Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The good: The vibes are on point. It is centrally located, but the pools are tucked away so you have privacy. For food, there is only one restaurant with a buffet and a couple grills. I always went to the grills for the freshest options. Getting to sit along the boardwalk and eat breakfast and people watch was fun. It’s definitely chill vibes. We had access to a couple other hotels up the road, one having a rooftop pool, bar, and restaurant. The bad: the room smelled weird, but was recently renovated and had a really nice bathroom. Our room (322) had the best view. There was only one restaurant so not a huge variety, but if you don’t get the all-inclusive package or want to pay extra, there’s tons of other places to eat all around. Overall: a positive experience, it’s very esthetic.
The view from our room(322)
The view from our room, night, fireworks for July 4th
Sunset from the buffet restaurant
Rooftop pool at Casa Susana
Stayed 4 nights in Jul 2025

6/10 Okay

guadalupe

Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael Marin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

2/10 Terrible

YUSUF

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found dead cockroaches under the curtains. The reception desk shrugged their shoulders when I told them as if they have no control over this. Staff also spoke Spanish and laughed about it while I was trying to get help. They said they could refund us 17$ for the inconvenience. I will never return.
Stayed 7 nights in May 2025

8/10 Good

sergio ivan duran

Liked: Cleanliness
Everything was except for the rooms. They are too small.
Stayed 4 nights in Jul 2025

6/10 Okay

Danica Marie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Great location but disappointed with the property quality and the “all inclusive” status. Maybe I misunderstood what all inclusive means but in previous experiences, we have access to all restaurants with reservations. We were given a voucher for 2 nights of reservations at the same restaurant that the buffet is located in. We only had access to the buffet which made us both quite sick on day two. We stopped eating at the resort entirely besides pastries and fruit we could peel for breakfast. We were only allowed two bottles of water per day that were put in our room or else we had to pay. I tried to order a corona and was told that was not included in our “all inclusive” package. Mixed drinks from the bar came from the soda gun and we could only have the two types of beer on tap. When accessing the snack bar we would get mixed information from different staff, some days we could have guacamole and salsa and on other days the staff said it was part of the menu only not for “all inclusive”. The pool loungers had visible dirt lines indicating they were never cleaned. The resort advertises three pool areas but it’s essentially one. The adult only pool is the size of a hot tub and was quite dirty. There was mold in the grout. The pool was closed for 3 days of our stay for maintenance. I appreciate that the resort takes time to maintain the pool but notice of this service before our trip would have been nice. Walls are thin in rooms with large gaps around the doors.
Stayed 7 nights in Jun 2025

6/10 Okay

Theresa Herrin

I wanted to like this place. All the all inclusive food was only buffet food. There were flies there. We did have 2 meals at a sit down restaurant but it was the same limited menu both times. Cleaning staff was attentive but the waiters were not. We got sick with vomiting and diarrhea for 2 days. We did discover that they have a sister property across the street (Casa Susana )that has a tiny pool but with shade. We didn’t go back to the beach as it was peaceful. We came on a packaged trip that included airfare. Read all reviews before deciding.
Stayed 7 nights in Jun 2025

10/10 Excellent

Galilea

Stayed 3 nights in Jun 2025

6/10 Okay

Eva

Traveled with family
Liked: Amenities
Great location, nice pool. My room air conditioner didn’t work for two days.
Stayed 6 nights in Jun 2025

8/10 Good

Gabriel

Stayed 9 nights in Jun 2025

10/10 Excellent

fernanda del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything ! stayed here 3 days, beds could be a bit more comfortable but overall super great
Stayed 3 nights in Jun 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

Andrea Felicia Kamila

Traveled with partner
Disliked: Staff & service
Amazing location, right downtown very close to everything. A few things to note during our 9 day stay at Playa Los Arcos that differed from other all inclusive resorts we have stayed at: - there is only one restaurant buffet style to eat at here, the food was good and plenty of options, but we did end up eating out a few nights for variation. The other two restaurants on the property are not apart of the all inclusive- something that was not specified until we got here. - the maid service is fairly poor- asked for more shampoo/toilet paper/towels and water bottles and they never came, to make up our room we had to ask (unlike other all inclusive we have stayed at) -when we asked the lobby for more water bottles we were told that the two in our room upon arrival were complementary one time only - room service is extra charge, unlike other all inclusive resorts we have stayed at it was included hence the “all inclusive” - there are no drinks (alcoholic or non alcoholic) in the fridge - servers at the restaurant (minus one) was poor, felt ignored every meal even with the all inclusive bracelets on. Took 30 minutes to get a drink. Since the all inclusive restaurant is also a restaurant for the public they paid more attention to those customers not from the resort. - drinks were very good- Alexander and Aaron are the best bartenders there! -beach vendors bother you every 30 seconds We came here for the older, cultural vibe and we got it!
Stayed 9 nights in Jun 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people
Stayed 8 nights in Jun 2025