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Los Arcos Suites

3.5 star property

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Spa
Outdoor pool
Junior Suite, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Kitchen
$165
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Place, Malecon
    ‪17 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

8.2 out of 10
Very good
(51 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Los Arcos Suites

3.5-star hotel in Romantic Zone
Along with an outdoor pool, this smoke-free hotel has a children's pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services, and a garden are onsite.
Los Arcos Suites offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Some rates at Los Arcos Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Los Arcos Suites features an outdoor pool and a children's pool. Wireless Internet access is complimentary. This beach hotel also offers a terrace, multilingual staff, and a garden. Concierge services and wedding services can be provided.

Los Arcos Suites is a smoke-free property.

Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Los Arcos Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limited onsite parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Los Arcos Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 429 out of 1005 reviews
Rating 8 - Good. 348 out of 1005 reviews
Rating 6 - Okay. 136 out of 1005 reviews
Rating 4 - Poor. 55 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Cupertino

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
NO HOT WATER IN 4 DAYS, NO FOOD OR DRINKS AVAILABLE, YOU HAVE TO WALK TO THEIR OTHER HOTEL.. I PAID FOR "HAVE ALL INCLUSIVE " @ LEAST HAVE A MINI BAR, COFFEE@ ROOM . I AM DISSATISFIED
Stayed 4 nights in Aug 2025

8/10 Good

JORGE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Rosa

Stayed 2 nights in Jul 2025

10/10 Excellent

Erika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great location walking distance from the Malecón! The food was delicious and staff was very friendly!
Stayed 9 nights in Jul 2025

8/10 Good

Juan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very close to everything and a lot more quiet than the one by the beach.
Stayed 3 nights in Jul 2025

2/10 Terrible

Maria Buenrostro

Traveled with group, Traveled with family
Disliked: Staff & service, property conditions & facilities
We like the area the property is located in because of the ease of walking, location to the beach, and the food & drink options. The stay here was miserable due to the inattention of the front desk. I spoke to them on four different occasions (in the span of 3 days) about the AC in the room not working well. The weather during the majority of our stay was extremely warm and humid therefore this was not a minor issue. We compared our room to the rooms of others that traveled with us to verify that our AC was indeed not working correctly. I was told that the AC was checked and everything was good. This is not acceptable. We were there to vacation, we were not to waste our valuable time every day asking for the staff to address this issue. We do not recommend this property at all.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wanyeki M

Liked: Cleanliness, staff & service
Loved the poolside bar
Stayed 3 nights in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff is helpful. Hotel has Mexican charm.
Stayed 10 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good and as expected.
Stayed 6 nights in Jul 2025

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

josue, beaumont

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hi this is josue from Beaumont ca ive stayed in varies hotels in the area this one is the worst of them all we got in sat 3 am because our flogyt was delayed i had changed hotels to this one because the location was better major mistake we get there at 3 am the lady at the front desk has an attitude from tje beginning i can tell she a huge b i explaned to her that the original reservation was for 4 people but chsntee hotels forgot to put for 3 people the reservstion was set up for 2 peoplr she said there was an up charge of 25.00 i psid extra 100 dollars i was soo tired i didnt want to argue with her then as we were out one night we came with a friend he was just droping us off and she waa like he cant come in rudly we explained he was jusr droping is off so i argued with her told her since we checked in she was rude and that i would ve speaking to management about her Then the next day my cousin and her friend he gets kicked out again that he coulnt be there period and then they went to the Beach were the hotel has an area for guest she again tols The guys that worked there to kick them out i was in schock i will never stay at this hotel again dont waste youre money the hotel had mold in the restroom ceiling and not updated didnt look Nothing like the pictures and to top it off extreme rules that were a little too much. This was for the location Los Arcos Suites there are two l Locations not The Beach one The Suites I sincerely hope that someone talks to that lady .
Stayed 4 nights in Jun 2025

10/10 Excellent

Adalberto

Traveled with family
Liked: Amenities
Good
Stayed 4 nights in Jun 2025

10/10 Excellent

Juan

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The rooms were big and the bed was big and comfortable. It is an older hotel but it was clean and you can't beat the area. Close to the malecon and quite a few restaurants.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cruz

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and helpful people
Stayed 3 nights in Jun 2025

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness
Love it
Stayed 1 night in Jun 2025

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Juana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff it’s like a calm place compared to los arcos the main one
Stayed 6 nights in Jun 2025

10/10 Excellent

Amber B

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family had a wonderful time staying here at Los Arcos suites. I loved our little balcony that overlooked the streets. The Staff was really friendly. We had access to Lowe’s Arcos resort. Had a wonderful there every morning. The cleaning ladies did a wonderful job every day.. super good location.
Stayed 7 nights in Jun 2025

10/10 Excellent

WARREN, New York

Liked: Cleanliness, amenities, property conditions & facilities
Front desk barred my friend from entering. This was disrespectful and humiliating.
Stayed 1 night in May 2025

6/10 Okay

WARREN, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Thang

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 7 nights in May 2025

10/10 Excellent

James Kenneth, San Antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms and very quiet. I really appreciated the kitchenette. Though the pool is smaller than Playa Los Arcos, it’s also much less crowded. So that was a plus! And you get all the same amenities as staying at Playa Los Arcos down the road.
Stayed 8 nights in May 2025

2/10 Terrible

Elisaana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like the fact that room 408 has thick mold growing in the closet where the safe is. I didn’t like the fact that when we returned to the room there was a roach. I didn’t like the fact that on our first and only night there my daughter was woken up at 3am by a bed bug bite! Then we had to wait till 9am for the supervisor to get the credit machine to return our money, which we had to fight for because she only wanted to return what I had paid her there and not the deposit I had made through Expedia. We were so scared to go back in the room so we slept in the lawn chairs by the pool. FYI- look up every and any review you can on several websites! Not just Expedia. Luckily we booked another hotel on the spot which was 100 times better. And funny thing- one of their employees was aware of the problem but is not allowed to say so. And their other 2 locations have the same problem.
Stayed 5 nights in May 2025