Los Arcos Suites

3.5 star property

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Photo gallery for Los Arcos Suites

Reception
Outdoor pool
Junior Suite, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi
Junior Suite, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Room service
  • Kitchen

Explore the area

Map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪2 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Malecon
    ‪17 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

Junior Suite, 1 King Bed

8.2 out of 10
Very good
(49 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Quadruple Suite Junior

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Los Arcos Suites

3.5-star hotel in Romantic Zone
Along with an outdoor pool, this smoke-free hotel has a children's pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services, and a garden are onsite.
Los Arcos Suites offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Some rates at Los Arcos Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Los Arcos Suites features an outdoor pool and a children's pool. Wireless Internet access is complimentary. This beach hotel also offers a terrace, multilingual staff, and a garden. Concierge services and wedding services can be provided.

Los Arcos Suites is a smoke-free property.

Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Los Arcos Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limited onsite parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Los Arcos Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 414 out of 1001 reviews
Rating 8 - Good. 359 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janeth

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Carol

Stayed 15 nights in Mar 2025

4/10 Poor

Theresa

Disliked: Property conditions & facilities
Very noisy construction all day until laye eveong. The rooms are very old with only a shower and toilet in the bathroom. The sink and mirror are in the kitche
Stayed 7 nights in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very walkable area. The hotel is well kept. We had a leak in my moms room and maintenance came up very quickly to resolve.
Stayed 7 nights in Mar 2025

4/10 Poor

Shane

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The private pool was quiet and comfy Guests also had access to two other pools and the main hotel's restaurant. A few steps out of the quiet area, lots of restaurants and shops were easy walking distance away.
Stayed 13 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the smaller hotels which are part of the larger resort hotel complex. It was a little dated and needed some upgrade. A bit of a musty smell to the apartment but overall actually it was nice and roomy. The shower was really small. If you have children, it would be nice to stay in this side hotel because it had its own little pool and wasn’t as busy as the main pool in the big hotel, which is probably nicer, but also busier with a lot of more adults. The staff are great and really helpful. Overall, I did really like the hotel. If you get the all inclusive, dining and drinks, the food is really good. You have to walk about half a block, which is not a problem to get to the main hotel for the food. I thought it was really good. Quite a bit of variety and choices of things. Overall, I would definitely recommend Los Arcos. I wasn’t super impressed with the room, but I think there’s a whole variety of rooms in the resort because there’s three different hotels and we were in a side hotel which is probably not as upgraded as the main hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, yet close to the beach and restaurants. Felt very safe and found the staff very helpful. Would love to have morning coffee in the room.
Stayed 7 nights in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in minus the fact that we had to pay $25 extra per night since I only selected one traveler instead of two. I've never had issues with this at any other stay. We did recieve 2 days of free breakfasts and 1x15 minute massage (for only 1 person), but other than that I still don't fully get the need for the extra charge. The hotel itself was good, out dated, and issue as previously mentioned, but good. Cleanliness was great, location was perfect. Very quiet and at the end of a street so no passing cars. Also very walkable, two minutes from beach. Recommended, and also recommended you check your travel count because they if not, they will and charge for it.
Stayed 4 nights in Mar 2025

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

OMAR

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice

Great location and service, the only thing is that rooms and furniture are very old and outdated.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice one bdrm unit. Also had a small view of the water at the end of the street. Lovely, tasty breakfast every morning because we were VIP. Unexpected perk. Overall a very nice stay. All the folks who worked there were very nice, friendly and helpful
Stayed 7 nights in Jan 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

10/10 Excellent

Darla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Los Arcos Suites many times and contiue to enjoy its convenient location in the Romantic Zone. The property may not be brand new butvit is clean and well taken care of
Stayed 8 nights in Feb 2025

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Staci

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a perfect location!

Great hotel in an excellent location!! Perfect spot, steps from the ocean and the malecon.
Stayed 5 nights in Feb 2025

6/10 Okay

Dominique

Stayed 2 nights in Jan 2025

8/10 Good

Alan, San Diego

Traveled with partner
Liked: Staff & service
Centrally located to all the bars and restaurants. Very nice staff and a very good breakfast buffet across the street.
Stayed 2 nights in Feb 2025

6/10 Okay

Augusto

Disliked: Staff & service, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff quiet surroundings
Stayed 10 nights in Jan 2025

8/10 Good

Francesca, Katy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We have stayed there for 20 years and the front desk people never seem to remember... all the portes remember us.
Stayed 5 nights in Jan 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean close by everything quiet and great large rooms, Staff was very friendly and went above and beyond on everything
Stayed 12 nights in Jan 2025

10/10 Excellent

Maureen

Stayed 14 nights in Dec 2024

10/10 Excellent

Evelia

Liked: Cleanliness, staff & service
Staff nd all inclusive buffet amazing
Stayed 2 nights in Oct 2024