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Costa Club Punta Arena Hotel

3.5 star property

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Photo gallery for Costa Club Punta Arena Hotel

Exterior
Reception
2 bars/lounges, poolside bar
Deluxe Room, Balcony, Pool View | In-room safe, desk, bed sheets
View from room

Reviews

6.6 out of 10

Popular amenities

  • All inclusive
  • 24/7 front desk
  • Bar
  • Air conditioning
  • Parking included

Explore the area

Map
Blvd. Francisco Medina Ascencio 1737, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Malecon
    ‪2 min drive‬
  • Playa de los Muertos
    ‪4 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels, TV

Superior Suite, 2 Bedrooms

  • 657 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View | In-room safe, desk, bed sheets

Deluxe Room, 1 King Bed, Balcony, Pool View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom | In-room safe, desk, bed sheets

Superior Room, 1 Bedroom

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | In-room safe, desk, bed sheets

Family Suite, 3 Bedrooms

  • 657 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Deluxe Room, Balcony, Pool View

Deluxe Room, Balcony, Pool View | In-room safe, desk, bed sheets

Deluxe Room, Balcony, Pool View

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Costa Club Punta Arena Hotel

3.5-star hotel in Hotel Zone
At Costa Club Punta Arena Hotel, hit the beach, dine onsite at "Los Helechos", or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Costa Club Punta Arena Hotel offers 234 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a children's pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Costa Club Punta Arena Hotel is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Costa Club Punta Arena Hotel features 4 outdoor swimming pools and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar.

This all-inclusive hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Costa Club Punta Arena Hotel is a smoke-free property.

"Los Helechos" - This buffet restaurant serves breakfast, lunch, and dinner.
"Costa Vita" - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Snack Bar "La Iguana" - Onsite bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • "Costa Vita"
  • "Los Helechos"
  • Snack Bar "La Iguana"

Things to do

  • 4 outdoor pools
  • Children's pool

Family friendly

  • 4 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room

More

  • 19 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Club Punta Arena
Costa Arena Hotel
Costa Club Punta
Costa Club Punta Arena
Costa Club Punta Arena Hotel
Costa Club Punta Arena Hotel Puerto Vallarta
Costa Club Punta Arena Puerto Vallarta
Hotel Club Punta Arena
Hotel Costa Club
Punta Arena Costa Club
Costa Hotel Punta Arena
Hotel Costa Club Punta Arena
Costa Hotel Puerto Vallarta
Hotel Costa Club Punta Arena
Costa Hotel Punta Arena

Costa Club Punta Arena Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 159 out of 802 reviews
Rating 8 - Good. 238 out of 802 reviews
Rating 6 - Okay. 200 out of 802 reviews
Rating 4 - Poor. 87 out of 802 reviews
Rating 2 - Terrible. 118 out of 802 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place and convenient close by a supermarket (Soriana) a short walk or drive with local transit to the Malicon. Many of the staff can't speak English but manageable. Grea place if working with a budget.
Stayed 9 nights in Feb 2025

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel room was modestly decorated, but was clean and spacious. The view was magnificent. The staff was great. The only thing we didn’t like was the all-inclusive situation. We were forced to wear a bright pink wristband, and they wouldn’t let us on the property if we didn’t have it. The only food that was available all day was a small snack bar and everything looked barely edible. The breakfast didn’t look too good and we were never around for the other scheduled meal times so I can’t review that.
Stayed 4 nights in Feb 2025

10/10 Excellent

brent, Nelson

Stayed 1 night in Feb 2025

2/10 Terrible

juliet

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Travelled here from Canada, 1 week with family of 5. 3 kids. If you don’t speak Spanish, this resort is not for you!! Got a great deal, but you also get what you pay for . I mean the staff and grounds are good.. What we did like: It was quiet , great view of ocean and canal with crocodile, 2 bed and 2 bath room, worked well for us. Also 10 min from melocone, so that was handy. What we didn’t like: This is definitely a 3 star, low budget resort, small low key. Breakfast was ok, you can’t mess up eggs, but the lunch and dinner was not good. Stained towels and furniture kinda deal. So I think the communication was the hardest for us. We won’t be back , that’s for sure
Stayed 7 nights in Feb 2025

6/10 Okay

yvette

Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Stayed 14 nights in Feb 2025

10/10 Excellent

Maria del Rosio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly people
Stayed 5 nights in Feb 2025

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was small and generally quiet.
Stayed 7 nights in Feb 2025

6/10 Okay

Kendra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great resort. But the outdoor restaurant was noisy and not to clean. But the ocean view room was nice.
Stayed 12 nights in Jan 2025

8/10 Good

kevin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Good central resort. Good for kids and families. Overall a positive experience and would stay again. The mattresses in our room could use an update.
Stayed 4 nights in Jan 2025

4/10 Poor

Wolter

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very dirty, and no staff to clean things up. I have never been more disgusted with food in a resort.. i am not general picky. But could you server food hot? I am not exaggerating when i say the food in the bufett was cold right out of a fridge. Any complaint was met with ignorance or just plain pretend to not understand you. Never again, and we have stayed here many times over the years.
Stayed 4 nights in Jan 2025

10/10 Excellent

Evelia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food
Stayed 4 nights in Jan 2025

4/10 Poor

Julie

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Cheryl

Traveled with group
Need better food selections
Stayed 3 nights in Jan 2025

10/10 Excellent

Victor, north hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Ellen

Stayed 14 nights in Jan 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. Definitely a family resort The staff were very friendly. Helpful.
Stayed 5 nights in Jan 2025

8/10 Good

lucille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jan 2025

4/10 Poor

Lyle

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This was very unorganized for starter , only three people in the whole resort spoke any English and it was hard to understand, there was one fantastic waiter named Jesus very helpful and polite and try to make us feel comfortable, when we tried to ask for different thing no one understood us , the toilet broke on the second last day and they did nothing about it , very poor recommendation to this resort .
Stayed 7 nights in Jan 2025

6/10 Okay

Wendy Joanne

Traveled with partner
Disliked: Amenities
The property is alright but the food is boring. Day after day it remains the same. The noise for sleeping is horrendous… woken up many early mornings by car alarms going off that sounded like they were in our room.
Stayed 7 nights in Jan 2025

2/10 Terrible

Luis

Disliked: Cleanliness
Stayed 12 nights in Dec 2024

6/10 Okay

Kirby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not what I signed up for
Stayed 4 nights in Dec 2024

2/10 Terrible

ANA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Justin

Traveled with family and small children
Liked: Cleanliness, staff & service
We only stayed one night so we didn't have a chance to experience too much of the property. The room was fairly clean but a bit dated. There were no towels in our room and had to ask twice to get some. The sink and shower drains were backed up. Most of the staff were friendly and helpful. The buffet food was pretty good, especially compared to other similar places we have stayed. I have to say that I did find a hair in some of my food but the staff was apologetic about it. Overall it was a mixed experience but I wouldn't rule out staying there again. It wasn't an expensive place to stay so I wasn't expecting luxury.
Stayed 1 night in Dec 2024