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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

5.0 star property
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3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Creator video
3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Building design
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Breakfast included
  • Room service
  • Parking included
$317
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

8.8 out of 10
Excellent
(21 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite (Paradise)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise)

9.0 out of 10
Wonderful
(15 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down comforters, minibar, in-room safe

Honeymoon Suite, Beachfront

  • 678 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

10.0 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(4 reviews)
  • 474 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • 614 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

9.6 out of 10
Exceptional
(5 reviews)
  • 614 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(15 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

7.0 out of 10
Good
(2 reviews)
  • 463 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

9.6 out of 10
Exceptional
(60 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

9.6 out of 10
Exceptional
(12 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

5-star Puerto Morelos hotel with private balconies
This smoke-free hotel features 4 restaurants, 3 outdoor pools, and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, 2 poolside bars, 6 bars/lounges, and 2 swim-up bars are onsite. Change of towels is available on request.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desk chairs and phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.
The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive features 3 outdoor swimming pools and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 6 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4340 square feet (403 square meters) include conference space. This all-inclusive hotel also offers concierge services, dry cleaning/laundry services, and 24-hour room service. Onsite self parking and valet parking are complimentary.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 4 restaurants on site.
24-hour room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 3 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,340 square feet of conference space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa

More

  • Lifeguards
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 644 out of 1140 reviews
Rating 8 - Good. 253 out of 1140 reviews
Rating 6 - Okay. 151 out of 1140 reviews
Rating 4 - Poor. 42 out of 1140 reviews
Rating 2 - Terrible. 50 out of 1140 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Stayed 5 nights in Jun 2025

10/10 Excellent

Bertha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

AMANDA, St Charles

Stayed 3 nights in Jun 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
The whole experience is great
Stayed 3 nights in May 2025

6/10 Okay

Estefany

Traveled with partner, Traveled with family
Liked: Cleanliness
The staff really pushes the prestige package which is a bit off putting and also better drinks Would better
Stayed 4 nights in Jun 2025

8/10 Good

Ashley, Flushing

Stayed 3 nights in May 2025

6/10 Okay

AIDAN

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Jun 2025

8/10 Good

Linda Marie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not enough restaurants and no beach.
Stayed 6 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2025

6/10 Okay

Leisha

Stayed 3 nights in May 2025

10/10 Excellent

Jared Dean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Other than the seaweed infestation the resort was absolutely amazing! We will be going back for our next vacation!
Stayed 3 nights in Jun 2025

8/10 Good

Jill

Stayed 7 nights in May 2025

8/10 Good

Bayron

Traveled with partner
Liked: Cleanliness, amenities
Great time staff was very nice all inclusive and as great
Stayed 4 nights in May 2025

2/10 Terrible

Eliza

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I like clean rooms, serving people. I do not like food, dining, breakfast very little have to ask about bacon, no butter no good cold cuts. Very poor
Stayed 7 nights in May 2025

2/10 Terrible

Divina

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 6 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved the swim-up bars at the pools. Food was average....like cruise ship food. I was extremely disappointed in the concierge service. Told by concierge when we checked in that there was no availability at either of the signature restaurants. Talked to numerous new friends about their experiences and they were much the same...no room at the restaurants. so we walked in and requested a table and there was virtually no one in the places and wait staff was standing around and were immediately ushered to a table. This isn't right and hurts the reputation of the resort. And beside that the food was just ok. Loved the poolside service and the swim-up bars. Attentive wait staff and bartenders. Place was spotlessly clean. Service at Boathouse was outstanding. Ask for Christian or Maximiliano and rest assured you will have a great experience. Sargassum must be in full bloom as the seaweed was bad and the smell worse. If you got outside by the Landshark it was terrible. In the pool closest to the hotel, you couldn't smell the sargassum, so we stayed there all of the time. The Salted Rim Bar in the lobby made some very interesting craft cocktails, so suggest you give them a try. All in all it wasn't a bad vacation, just a few blips during the stay. I'd say 4/5!
Stayed 5 nights in May 2025

8/10 Good

Robin Cherell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was very clean and gorgeous! Every staff member we encountered was very friendly. However, we came at the wrong time of year (end of May) because there was so much seaweed and it smelled VERY bad. It smelled like rotten eggs and sewage. Therefore, we didn’t want to go to the swim up bar or do any outside activities because of the smell. We had a room with a pool on the balcony that we use only a couple times again because of the smell. The hotel did offer to move us up higher so that we wouldn’t smell it as much, but we couldn’t imagine that would help. Also, even if it did, it wouldn’t have solved the problem of us not being able to use the outside facilities. Our room was also right above a bar, so it was loud.Overall, I give the hotel four stars because of friendly service and cleanliness. Also, they can’t control seaweed smell. However, we couldn’t fully enjoy our stay because of it.
Stayed 5 nights in May 2025

4/10 Poor

Alice

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
That was room service in such a prestige Resort.
Stayed 5 nights in May 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Amenities, property conditions & facilities
The is an awesome resort. The staff and rooms were the best. We did not care if there was no beach. This is the best country for attentiveness and service. Can’t wait to go back.
Stayed 5 nights in May 2025

10/10 Excellent

Shaun, Olympia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience! Margaritaville delivered as always - Karisma & team are well prepared to deliver exceptional service, quality and entertainment! Super fun, safe adventure to Riviera Maya - loved the staff.
Stayed 4 nights in May 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was pretty great. The food options were good and easily accessible. The resort size was perfect for walking. We stayed at a swim up room which was nice. The bartenders were good and the wait staff was awesome. Carlos in the Landshark restaurant was especially good. Couldn't say enough good about the staff and the facilities. We went on a few excursions and they were awesome. The Cons: We signed up for excursions which were great, but be aware they will ask you to sit through a sales presentation. No big deal for us it was a good deal but we chose not to sign up. It isn't quite a timeshare, but the presentation unsurprisingly took longer than the 1.5 hours. The beach got washed away last year in a Hurricane, so just be aware there is no beach access. Wasn't a huge deal for us but might matter to someone booking. Overall really enjoyed the resort and the staff, but just be aware what you might be getting into with the sales presentation and no beach. Definitely would stay again.
Stayed 5 nights in May 2025

2/10 Terrible

Shelly

Traveled with partner
Disliked: Amenities
Been to over 30 all-inclusive resorts in Mexico over the years. While beautiful and new, it was by far the worst. The term "all-inclusive" here is a stretch at best. Pools and bars open late, close early. Food was the same every morning for two weeks straight. Room service hour and a half for a pot of coffee. I could go on and on...m Avoid at all costs! Everything about it is driven to prevent you from using the all-inclusive part and instead spend money on things not included. You've been warned...
Stayed 14 nights in May 2025

8/10 Good

Mariana C

Traveled with group
Liked: Amenities, property conditions & facilities
The gym was clean and well maintained. The main pool could use more cleaning, but probably because it was the busiest pool with people spilling alcohol all the time. Restaurants were good, but the best for sure was the service. The manager at the Shark restaurant was incredible, always going out of his way to make sure everyone was having a good time. The bartenders had great attitude and Moeses was the one everyone was looking for, he was fun, great attitude and would remember the drinks for each person for the rest of the week.
Stayed 5 nights in May 2025

10/10 Excellent

Jacquelin

Stayed 4 nights in May 2025