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Get an overview of this hotel
4-star Puerto de la Cruz hotel walkable to Taoro Park

Popular property highlights

Free self parking
Free WiFi
Restaurant
Business center
Smoke-free property

Location

Situated near the beach, this hotel is within a 10-minute walk of Orotava Valley and Taoro Park. Plaza del Charco and Garden Beach are also within 15 minutes.

Hotel Features

This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Room Amenities

All 314 soundproofed rooms feature free WiFi and minibars. Other amenities available to guests include balconies or patios, TVs, and rainfall showerheads.

Languages Spoken

  • English

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$82* Per night/room Jul 30 - Jul 31

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Pool View (2 adults and 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Online Penalty Collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pet Policy

  • Pets not allowed

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Palace Hotel Puerto
  • Puerto Palace
  • Hotel Puerto Palace Tenerife/Puerto De La Cruz
  • Puerto Palace De La Cruz
  • Puerto Palace Hotel Puerto de la Cruz
  • Puerto Palace Hotel
  • Puerto Palace Hotel Puerto de la Cruz
  • Puerto Palace Hotel
  • Puerto Palace Puerto de la Cruz
  • Hotel Puerto Palace Puerto de la Cruz
  • Puerto de la Cruz Puerto Palace Hotel
  • Hotel Puerto Palace
  • Puerto Puerto De La Cruz
  • Puerto Palace Hotel
  • Puerto Palace Puerto de la Cruz
  • Puerto Palace Hotel Puerto de la Cruz

Hotel Amenities

Property Features

Puerto Palace features 2 outdoor swimming pools, an outdoor tennis court, a spa tub, and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center. This business-friendly hotel also offers a children's pool, a fitness center, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Puerto Palace is a smoke-free property.

  • Library
  • Bar/lounge
  • Coffee/tea in common areas
  • Number of outdoor pools - 2
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Business center
  • Porter/bellhop
  • Restaurant
  • Meeting rooms
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Computer station
  • Children's pool
  • Conference space size (meters) - 600
  • Spa services on site
  • Terrace
  • Luggage storage
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Ballroom
  • Outdoor tennis court
  • Banquet hall
  • Pool umbrellas
  • Reception hall
  • Parking (limited spaces)
  • Spa tub
  • Total number of rooms - 314
  • Television in common areas
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Tennis on site
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Snack bar/deli
  • Miniature golf on site

Room Amenities

Puerto Palace offers 314 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Bidet
  • Blackout drapes/curtains
  • Shower/tub combination
  • Free WiFi
  • Down comforter
  • Rainfall showerhead
  • Balcony or patio
  • Connecting/adjoining rooms available
  • In-room safe (surcharge)
  • Heating
  • Towels provided
  • Bedsheets provided

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Puerto Palace has a restaurant on site.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Pilates classes on site
  • Volleyball on site
  • Miniature golf on site
  • Fitness classes on site

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