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Suite (Teide View) (2 Adults)

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$84* Per night/room Dec 12 - Dec 13

Suite (2 Adults)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, Ocean View (2 Adults)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (3 Adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite (1 Adult)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Suite (Teide View) (1 Adult)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Amenities

All-inclusive Details

All-inclusive room rates at AluaSoul Orotava Valley are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • Buffet meals, snacks, and select beverages included
  • Dining and beverage availability limited at one or more venues

Entertainment

  • Onsite entertainment and activities

Not included

  • Premium/non-domestic alcoholic beverages
  • Spa/beauty facilities and services
  • Gratuities

  • Taxes included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • Surcharge for premium or imported non-alcoholic beverages
  • Premium/imported alcoholic beverages not included
  • Gratuities not included
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Spa/beauty facilities and services not included
  • All onsite activities, and facilities and equipment included

Property Features

Some rates at AluaSoul Orotava Valley are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to an outdoor pool, AluaSoul Orotava Valley provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a bar/lounge and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This Mediterranean hotel also offers a terrace, tour/ticket assistance, and a vending machine. A total renovation of this property was completed in November 2021.

AluaSoul Orotava Valley is a smoke-free property.

  • Free shopping center shuttle
  • Organic food
  • Number of outdoor pools - 1
  • Water dispenser
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Number of bars/lounges - 1
  • Showcase for local artists
  • Number of poolside bars - 1
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • Energy-saving features in guest rooms
  • Grocery/convenience store
  • Tours/ticket assistance
  • Year Built - 2001
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Table tennis
  • Wheelchair accessible
  • Water-efficient showers only
  • Water-efficient toilets only
  • Free area shuttle
  • Distance from property (ft) 328
  • Terrace
  • Luggage storage
  • Distance from property (meters) 100
  • Free parking nearby
  • Hair salon
  • Number of restaurants - 3
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Pool umbrellas
  • Vending machine
  • Total number of rooms - 202
  • Number of floors - 3
  • Number of buildings/towers - 4
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Refrigerator

Room Amenities

AluaSoul Orotava Valley offers 202 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Cable/satellite TV service
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Wireless internet access
  • Satellite TV service
  • Free WiFi
  • Rainfall showerhead
  • Bathtub or shower
  • Separate bedroom
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving features in guest rooms

Parking

Free parking nearby

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Terra Café - Onsite buffet restaurant.

Mare Nubium - Onsite restaurant. Open daily.

Kentia Pool Club - Onsite café. Open daily.

Agua Lobby Bar - Onsite bar. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Humane animal treatment

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Hotel Names

  • Diamante Suites
  • Diamante Suites Hotel
  • Diamante Suites Puerto de la Cruz
  • Hotel Diamante Suites
  • Hotel Diamante Suites Puerto de la Cruz
  • Hotel Diamante Suites Adults Puerto de la Cruz
  • Hotel Diamante Suites Adults
  • Diamante Suites Adults Puerto de la Cruz
  • Diamante Suites Adults
  • Hotel Diamante Puerto De La Cruz
  • Hotel Diamante Suites Tenerife/Puerto De La Cruz
  • Hotel Diamante Suites Adults Only
  • Hotel Diamante Suites
  • AluaSoul Orotava Valley Hotel
  • AluaSoul Orotava Valley Puerto de la Cruz
  • AluaSoul Orotava Valley Hotel Puerto de la Cruz

Hotel Reviews

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