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Hotel Best Semiramis

5.0 star property

Choose dates to view prices

Photo gallery for Hotel Best Semiramis

Indoor pool, outdoor pool, pool umbrellas, sun loungers
View from room
Lobby
Miscellaneous
Minibar, in-room safe, desk, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa

Explore the area

Map
C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife, 38400
  • La Paz Lookout
    ‪5 min walk‬
  • Plaza del Charco
    ‪3 min drive‬
  • Lago Martianez Swimming Pools
    ‪9 min drive‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪20 min drive‬

Room options

View all photos for Standard Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 2 children)

  • 360 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults)

9.4 out of 10
Exceptional
(35 reviews)
  • 360 sq ft
  • Resort view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 1 child)

8.8 out of 10
Excellent
(3 reviews)
  • 360 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 2 children)

  • 360 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (3 adults)

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults)

9.6 out of 10
Exceptional
(7 reviews)
  • 360 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 1 child)

9.4 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

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  • Pool
  • Breakfast included
  • All inclusive
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4.4 out of 5, Excellent, (153)
$211 nightly
The price was $234
The price is $211 total
includes taxes & fees
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About this property

Hotel Best Semiramis

5-star Puerto de la Cruz hotel close to Lago Martianez Swimming Pools
This hotel features a full-service spa, an indoor pool, and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Hotel Best Semiramis offers 287 accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and Turkish bath/hammam.
Some rates at Hotel Best Semiramis are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Hotel Best Semiramis features an indoor pool and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers a children's pool, a fitness center, and a sauna.

Hotel Best Semiramis has designated areas for smoking.

Hotel Best Semiramis has a restaurant serving breakfast, lunch, and dinner.
Restaurante Buffet - This restaurant serves dinner only. Open daily.
Room service is available.

All inclusive details

All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Buffet

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September

Property is also known as

Best Semiramis
Best Semiramis Hotel
Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Puerto de la Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz

Hotel Best Semiramis Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 243 out of 676 reviews
Rating 8 - Good. 269 out of 676 reviews
Rating 6 - Okay. 118 out of 676 reviews
Rating 4 - Poor. 34 out of 676 reviews
Rating 2 - Terrible. 12 out of 676 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long weekend away

Only stayed for one night due to our flight being cancelled but what an excellent hotel this is. Easy check in greeted with a Prosecco, reception staff welcoming friendly and helpful. Rooms are spacious and very comfortable and wow what a view. Was booked in for breakfast and lots of choice and the food was fresh warm and tasty. Cannot really fault this hotel.
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service
A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.
Stayed 7 nights in Feb 2025

10/10 Excellent

JAMES

Wonderful hotel with lots of amenities. Great value. Food is top notch and lots of variety. Stayed here five times now. Would definitely come back again.
Stayed 18 nights in Jan 2025

10/10 Excellent

Dapea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Ivor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. Lovely spacious room with balcony, amazing views from the glass lined dining room. I enjoyed the pool every day although the water is bracing in February! Charming staff from the cheerful dining room manager to our room cleaner, to the receptionist who sent a cup of tea down to my wife when she felt unwell. Highly recommend!
Stayed 4 nights in Feb 2025

10/10 Excellent

Antony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything.
Stayed 1 night in Jan 2025

6/10 Okay

Marius-Tiberius

Liked: Cleanliness
Stayed 13 nights in Dec 2024

10/10 Excellent

TAHA HUSSEIN

Traveled with family
Liked: Cleanliness, amenities
It was good
Stayed 8 nights in Dec 2024

4/10 Poor

Marcin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Location
Stayed 7 nights in Dec 2024

8/10 Good

Samuel

Good overall.
Stayed 7 nights in Dec 2024

6/10 Okay

Eric, Stanwood

Traveled with group, Traveled with family
Check in was awful. Two ladies at the desk, both on phones taking calls however struggled to get guests checked in. The hotel is dated, and while the areas were clean, there was a musty odor in the hallways and in the room. Hotel breakfast was average at best. Besides the check in experience, staff was friendly and helpful. Hotel location is decent, views from room was fantastic.
Stayed 4 nights in Dec 2024

6/10 Okay

Manjit Singh

Traveled with family
Liked: Cleanliness
The hotel was in a good location , the reception area and bar was nice . The thermal pool had maintenance issues so was not warm throughout the 4days we were there. The rooms were dated and need a makeover. The buffet food was very average at the best . I would say this hotel is no more than a 3.5 star
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, rooms were great with fantastic sea views. Staff were friendly and the food, swimming etc were good. The only feedback I'd provide is the room keys, we had to go to reception daily, to get them unlocked and, no, they weren't near mobile phones.
Stayed 7 nights in Nov 2024

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the hotel with the exception that the hotel controls the Air conditioner so they turned off when I asked why because it was really hot in the room they said around this time of year they do that and we went in November so we had to sleep with balcony door opened. Other than that it’s a nice place.
Stayed 6 nights in Nov 2024

10/10 Excellent

Bernardo, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.una de estancia maravillosa.
Stayed 4 nights in Nov 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great views.

Great hotel built into the cliff overlooking the sea. Travelled in Nov. Weather was 33 degrees. Was told air con switched off due to being winter so was a little warm in the room. Other than that, the hotel was great
Stayed 7 nights in Nov 2024

6/10 Okay

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed there 9 nights in Oct24 as a couple, half board. Great location, walkable to centre and few minutes from local restaurants. Parking is very limited and expensive if booked with the hotel at €10/night. Possible to find free parking spaces within 5-10min walk. Food - very subpar, 2/5 stars. Buffet style with similar food all the time - salad, pre-cooked pasta and choice of your own wok combinations. At dinner you have to pay for all drinks - not even tap water is provided for free. Chef needs to go on training - all food severely overcooked (think rubber tuna and sole-like steak). Not tasty at all - so many places around offer much tastier options - regretted to go half-board. Breakfast ok but same everyday. Edible, but not enjoyable. Poor selection and quality of deserts. Facilities - bedroom spacious, comfy bed with many pillows and great housekeeping. Windows could have been upgraded to double glazed - due to location every night you can hear loud noises from the ocean waves and wind - had to sleep with earplugs. Hallways look like from horror movies - tasteless and dated. Outside pools - nice and clean, jacuzzi ice cold though and couldn’t make use of it. Spa area - for additional charge of €15/person you can use “spa” facilities- we tried but instantly regretted and would not bother - dirty grouts and mouldy ceilings, inside hot tub smell like toilet drain, disgusting steam room and hot beds make loud pop noise that prevents any hint of relaxation. Average
Stayed 9 nights in Oct 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location & friendly and helpful staff
Stayed 7 nights in Oct 2024

8/10 Good

Finn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Internet wifi somewhat unpredictable. Not a 5 star, but four stars.
View from balcony.
Stayed 14 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and facilities. All Inclusive option is fantastic. Entertainment is also great. They had a desk to help organize trips to parts of the island and to another island. We did two of them and were fantastic! Highly recommend!
Stayed 4 nights in Aug 2024

10/10 Excellent

Ayman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay. Fabulous friendly staff, great location & amenities.
Stayed 5 nights in Jul 2024

8/10 Good

Brett

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was amazing. Everything they advertised. The restaurant was actually some of the better food we had in the islands. The rooms and location were clean and well maintained. The only reason I gave a 4 and not a 5 was that the AC was not working in our room. Sleeping was difficult due to warmth. Overall, a good but not great experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Georgia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia, muy atento el personal
Stayed 4 nights in Jun 2024

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Jun 2024