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Get an overview of this hotel
5-star Puerto de la Cruz hotel close to Lago Martianez Swimming Pools

Popular property highlights

Free WiFi
Restaurant
Indoor pool
Business center
Laundry facilities

Location

Situated on the waterfront, this luxury hotel is within 1 mi (2 km) of Orotava Valley, Lago Martianez Swimming Pools, and Plaza del Charco. Taoro Park and Garden Beach are also within 2 mi (3 km).

Hotel Features

This hotel features a full-service spa, a restaurant, and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.

Room Amenities

All 287 rooms offer free WiFi, balconies, and TVs with satellite channels. Minibars, room service, and hair dryers are among the other amenities available to guests.

Languages Spoken

  • English

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Standard Room (2 adults)

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$87* Per night/room Aug 29 - Aug 30

Standard Room (2 adults and 1 child)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room (2 adults and 2 children)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room (2 adults and 1 child)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room (3 adults)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Room (2 adults)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from January to December.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Hotel Names

  • Best Semiramis
  • Best Semiramis Hotel
  • Best Semiramis Hotel Puerto de la Cruz
  • Best Semiramis Puerto de la Cruz
  • Best Semiramis Tenerife/Puerto De La Cruz
  • Hotel Best Semiramis Tenerife/Puerto De La Cruz
  • Hotel Best Semiramis Puerto de la Cruz
  • Hotel Best Semiramis
  • Hotel Best Semiramis Hotel
  • Hotel Best Semiramis Puerto de la Cruz
  • Hotel Best Semiramis Hotel Puerto de la Cruz

Hotel Amenities

All-inclusive Details

All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Hotel Best Semiramis are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Hotel Best Semiramis features an indoor pool and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers a fitness center, a sauna, and a rooftop terrace.

Hotel Best Semiramis has designated areas for smoking.

  • Express check-in
  • Bar/lounge
  • Designated smoking areas (fines apply)
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Swim-up bar
  • Conference space
  • Business center
  • Turkish bath/Hammam
  • Restaurant
  • Tours/ticket assistance
  • Free WiFi
  • Sauna
  • Outdoor pool
  • Outdoor seasonal pool
  • Terrace
  • Luggage storage
  • Free parking nearby
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Laundry facilities
  • Parking (limited spaces)
  • Beach towels
  • Total number of rooms - 287
  • One meeting room
  • Number of floors - 17
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Hotel Best Semiramis offers 287 accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • In-room climate control (air conditioning)
  • Room service
  • Satellite TV service
  • Free WiFi
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • In-room safe (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Wardrobe or closet

Parking

Parking (limited spaces) , Free parking nearby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Hotel Best Semiramis has a restaurant serving breakfast, lunch, and dinner.

Restaurante Buffet - This restaurant serves dinner only. Open daily.

Room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam.

  • Body treatments
  • Spa tub in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding on site
  • Windsurfing on site

Hotel Reviews

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