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Pueblo Nuevo Vacation Packages

Dated but comfortable. Our room had complimentary toothbrushes, toothpaste, comb and shoe shine but our daughter's had nothing so its the luck of the draw. Restaurant only open for breakfast.One of the receptionists was very helpful, the younger one not so much.Would stay there again as the price is competitive.

Good central location, hotel room was looking a bit tired and could do with a deep clean, bedding was clean but just generally I think the room was getting a quick spruce up each day. Bathroom needs attention, blind wasn't working. Probably wouldn't stay again

Only picky things to mention. The windows looked out onto reception so we had to keep the curtains closed all the time. The were a few marks in the cutlery draw. This is all very much outweighed by tge staff, cleanliness and comfort. Would definitely recommend.

Let down by lack of daytime facilities like coffee bar, pool bar or access to snacks

The Room and hotel looks excellent, super comfortable bed, stunning bathroom facilities & waterfall shower (helpful bathroom necessities in the draws). Mini bar and the cutest surprise cheesecake in our room upon arrival! (It was Delicious!) The Property was very clean and beautifully styled. Views of the marina were gorgeous and lovely staff. 24hr gym, and roof top pool was lovely with towels ready on the shaded loungers. There were a few things I felt was missing but nothing that takes away from this gorgeous hotel. Unfortunately upon arrival when checking in we didnt get confirmation that the buffet breakfast was included with our stay. This was the biggest shame as we ended up looking for somewhere to eat each morning for breakfast and we would have much preferred to have had the breakfast we had already paid for at the hotel. There was no price list for the mini bar or welcome pack with information about the spa/rooftop terrace hours. The cleaner did a gorgeous job but did only clean the room once on our 4 night trip which I felt maybe it would have been nice to have a fresh bed each day. Finally we did ask for a taxi to be booked but unfortunately this was forgotten when we arrived downstairs at the booked time and we were on a tight schedule for a wedding. Luckily another couple attending was able to take us. Overall a gorgeous stay just a few minor things and our stay would have been absolutely perfect!