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Providence Bay Vacation Packages

If you are looking for a quiet place to stay this suite is NOT recommended. You can hear motorcycles and racing cars at all hours of the night. Valet is $60 per night mandatory payment required upon check in for the entire length of your stay tips not included. This is not stated in the description prior to booking. BEWARE.

We have stayed here several times before and we loved it just as much! The staff are very welcoming and helpful. The hotel is beautiful and the bars are unmatched. The location is wonderful for getting to restaurants or sight seeing. We will absolutely stay here again!

Great staff

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Our room was perfect as we had a small balcony and view of South Beach and the pool right below our room. The staff was personable and made us feel welcome. The hotel is located in a great location right on South beach so we did not need to rent a car. The food at the restaurant was delicious.

Pros: Mark kindly allowed us to check in early after traveling all morning. Logan, the bellman, was friendly & cheerful. John was the hardest-working man on the beach, constantly checking on us and keeping us hydrated, even when we weren’t ordering from the menu. Our housekeeper, Marie L., kept our suite spotless & provided fresh towels with a smile. All 3 deserve recognition for their outstanding service! The beachfront location on N. Ocean BLVD is convenient, & the $2 public bus along A1A is a budget-friendly alternative to Uber & Lyft. Cons: The thin walls allowed hallway noise into our suite, and we could hear washing machines as early as 7 a.m. Our biggest disappointment—and the reason we WON’T return—is the lack of a microwave! A lavish minibar & cute aqua-blue refrigerator, but no microwave? Restaurants serve generous portions, & we wasted considerable food & $$ because we couldn’t reheat leftovers. For a resort charging high rates & hefty resort fees, this basic amenity should be standard! We also discovered by chance from a Las Olas shop owner that the resort offers a complimentary shuttle to Las Olas Boulevard & other stops along N. Ocean Boulevard. Why wasn’t this mentioned at check-in? Better communication could have saved us transportation expenses. Final Verdict: We appreciate the excellent staff, but noise, wasted food, poor communication, & high resort fees outweigh the positives. This was our 2nd stay, & 2 visits are enough. We won’t be returning!

Staff wasn't very helpful, I chose no housekeeping during my stay(only there for 3 nights) and FIRST DAY housekeeping was in my room when I wasn't there. When I spoke to Miguel the manager he acted like he didn't care and was unprofessional