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The male receptionist was unwelcoming, unhelpful, and obstructive. The lady receptionist was welcoming friendly and helpful. There appeared to be no shops supermarkets or restaurants nearby. Local bus connections to the city centre were good and only cost 1.20€

Very nice place, great breakfast

Soap and shampoo dispensers available but no skin lotion nor toothpaste. No facial tissues either. Bottled Water for sale in mini fridge. Very helpful front desk who helped me booked the Alsa bus to my next destination. Hotel is located within a 10 minute walk to the central bus station and the same distance to Centro Botin and the waterfront. Within walking distance to restaurant and bars. Room is large.

Very convenient location to shops, cafes, public transportation, and attractions. Check in was easy. Rooms and bathrooms were clean. We went to see the solar eclipse and the owner was extremely helpful in providing information and tips so that maximized our experience. Would recommend!

Good location and fairly quiet but our room outlook was terrible and the breakfast wasn't the best

The Citrea is a lovely hotel in Santander. A short walk from the Modern Art Museum (not the Botin Centre) and the town hall and the bus station, through the tunnel. Having been to Santander we knew this wasn't far so no issues. The room was cozy, but had plenty of storage cupboards. The air conditioning was absolutely needed in the heat of the summer, would go again just for this. The staff were fantastic, supporting us with every ask and arranged a late checkout on our departure day.

This is a cute little hotel tucked in a quiet residential street just five minutes from the City Centre. The front desk team is very helpful incl Daniel and the other lady I forget her name. They will give you lots of recommendations. Rooms are a little tight check the sq ft before you book in case you need extra room (we had to switch rooms). The back side is quieter than the rooms facing the front. Good AC / room amenities. Highly recommend Natu Healthy Cafe and La Mano de Fatima for vegetarians. Parking is limited in the hotel but free parking on the street but hard to get spots.