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Best Western Plus The Inn & Suites At The Falls

2.5 star property

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Photo gallery for Best Western Plus The Inn & Suites At The Falls

Lobby
Terrace/patio
Free daily on-the-go breakfast
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Parking included
$109
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
50 Red Oaks Mill Rd, Poughkeepsie, NY, 12603
  • Place, Vassar College
    ‪4 min drive‬
  • Place, Mid-Hudson Civic Center
    ‪12 min drive‬
  • Place, Marist College
    ‪14 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

View from room

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

View from room

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus The Inn & Suites At The Falls

Hotel in Red Oaks Mill
A fitness center, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Best Western Plus The Inn & Suites At The Falls offers 40 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

37-inch LED televisions come with premium satellite channels. Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 904 square feet (84 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Best Western Plus The Inn & Suites At The Falls is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center (904 square feet of space)
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Falls
Best Western Plus Falls Poughkeepsie
Best Western Plus Inn Falls Red Oaks Mill
Best Western Plus Inn Falls Poughkeepsie
Best Western Plus The Inn And Suites At The Falls
Best Western Plus The Inn & Suites At Falls Hotel Poughkeepsie
Best Western Plus The Inn And Suites At Falls
Best Western Plus The Inn Suites At The Falls
Best Western Plus Inn Falls
Best Western Plus Falls Red Oaks Mill
Plus The & Suites At The Falls
Best Western Plus The Inn & Suites At The Falls Hotel
Best Western Plus The Inn & Suites At The Falls Poughkeepsie

Best Western Plus The Inn & Suites At The Falls Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 169 out of 423 reviews
Rating 8 - Good. 110 out of 423 reviews
Rating 6 - Okay. 68 out of 423 reviews
Rating 4 - Poor. 43 out of 423 reviews
Rating 2 - Terrible. 33 out of 423 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Abigail

Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Traveled with family
Disliked: Cleanliness

Best western visit

Was in town to visit family. The room was not in great condition. The toilet seat was too small so when you sat on the toilet, you’re sitting on the bottom part as well. I had put down a $50 deposit. My husband bought two sodas and two waters and they only gave me $10 on my deposit back. I need my money back so I will be contacting somebody for that.
Stayed 2 nights in Jul 2025

4/10 Poor

Jess

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet was clogged upon arrival, room stunk like bleach, and towel racks, toilet paper holder and shelves in bathroom were falling off of wall.
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Stayed 1 night in Jul 2025

4/10 Poor

Michael

Stayed 1 night in Jul 2025

2/10 Terrible

Dariusz

Stayed 1 night in Jul 2025

10/10 Excellent

baronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Our experience was amazing especially sitting the lake a
Stayed 1 night in Jul 2025

6/10 Okay

Patricia, Lake Luzerne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very kind after we complained there was a barking dog in the room next door, and we were relocated to the only available option across the hall since the hotel was sold out due to a wedding. I did not like the quality of the sheets and bed was not as comfortable as I would have liked, but my husband was able to sleep without any trouble. While the room looked basically clean, it as evident it had not been dusted (bathroom sink shelf was very dusty) or properly vacuumed (flower petal was on the floor partially under one bed in the new room and several hairs were on the floor in the first room's bathroom). The bathroom sink in the 2nd room took awhile to drain properly and there was no way to pull up the stopper to help it drain faster. The TV was large and brand new (we literally had to take the plastic off the screen) but it was on a very sad looking, warped TV stand. Also the bathtub was extremely slippery, so they need to add those adhesive strips on the tub floor to insure no one slips getting in, out or during their shower. On the plus side, there was no traffic noise even though some rooms face the road, The breakfast room and food options were wonderful - it very lovely to sit in the glassed room overlooking the little falls and stand out on the deck. Would appreciate a few bedding, furniture and cleaning updates.
Stayed 1 night in Jul 2025

2/10 Terrible

Matthew

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience never want to go there again
Stayed 1 night in Jul 2025

6/10 Okay

Alaina

Liked: Staff & service
Disliked: Cleanliness

Ok for an overnight on the road

This is an adequate spot for an overnight on the road. Our room was kind of musty and damp despite the AC, though that is probably owing to the extreme humidity during our July stay. With spots on the ceiling and curtains and a bathroom that hadn't been thoroughly cleaned, it wasn't super nice, but it served for the night. A patio overlooks a stream out back, but it's not super scenic. In the morning, we were surprised to find a great breakfast -- all the continental hotel standards, plus a waffle machine, scrambled eggs, sausage and bacon with a variety of yogurt, juice and coffee. Definitely a perk. And we were easily able to order some dinner for delivery from a decent local place -- the front desk has a list of restaurants ready.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Quaint and quiet spot

I loved that this spot was conveniently located but set off from any busy road or highways. It felt like a nice little escape. We visited on a busy holiday weekend so our check-in was a bit delayed while we waited for our room to be ready, but overall this was a good stay!
Stayed 2 nights in Jul 2025

4/10 Poor

Denis

Stayed 1 night in Jul 2025

6/10 Okay

Nydia

Traveled with family
Hotel was dated .Staff was overwhelmed for busy weekend.Service was slow.
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Darrell

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Filled with welfare, look closer to the downtown.

The hotel was filled with live ins, I don’t recommend it.
Stayed 2 nights in Jun 2025

10/10 Excellent

anand, Mississauga

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , caring staff
Stayed 1 night in Jun 2025

2/10 Terrible

Ryan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like cigarettes and BOdy odor..bathroom was a deathtrap..everything loose..toilt paper holder falling off wall mirro was inserted..cant see..ol..actual toilet was rocking back and forth ready to tip over..bed pillows were small and square....hot water had no.pressure..went to use jetted tub...mold came out of ports...breakfast was NOT cooked...looks nice from the outside..and thats it
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came from South Carolina to visit family stayed at the hotel. It was clean. Staff was friendly and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Stayed 1 night in May 2025

8/10 Good

Susan, Billings

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wish you has USB ports in the rooms
Stayed 1 night in May 2025

6/10 Okay

Lucille

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For the price, the property was fine. Breakfast and coffee very nice Also the setting is lovely with a beautiful veranda on the stream. The room seemed dark. The disinfectant smell was overpowering as the room must have been unoccupied and no air was circulating but I still noticed dirt in the corner of the bathroom. No Wi-Fi plugs
Stayed 1 night in May 2025

10/10 Excellent

lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
All of it and it was very pretty. The view from the windows was peaceful
Stayed 1 night in May 2025

10/10 Excellent

Gurvansh

Stayed 1 night in Apr 2025

10/10 Excellent

Tricia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a great price point, stayed here while shooting a wedding in the Hudson Valley and it was in a great location, they allowed for an early check in for a small uncharge, room was clean, staff was friendly. Would definitely stay again.
Stayed 1 night in Apr 2025