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Palazzo Marzoli Resort

4.0 star property

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Photo gallery for Palazzo Marzoli Resort

Bar (on property)
Property entrance
View from property
Fitness facility
Superior Room, Balcony, Sea View | Beach/ocean view

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Via G.Marconi, 334, Positano, SA, 84017
  • Place, Positano Town Hall
    ‪3 min walk‬
  • Place, Positano Ferry Landing
    ‪9 min walk‬
  • Place, Spiaggia Grande
    ‪9 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪86 min drive‬

Room options

View all photos for Suite, Private Pool, Ocean View

Suite, Private Pool, Ocean View | Premium bedding, minibar, in-room safe, individually decorated

Suite, Private Pool, Ocean View

  • 915 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Balcony, Ocean View

Executive Suite, Balcony, Ocean View | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, Balcony, Ocean View

  • 807 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room, Balcony, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Triple Room, Balcony, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite, Balcony, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Suite, Balcony, Ocean View

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Exclusive Condo

Exclusive Condo | Premium bedding, minibar, in-room safe, individually decorated

Exclusive Condo

  • 592 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Comfort Room, Balcony, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Comfort Room, Balcony, Ocean View

  • 592 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Balcony, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 645 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Quadruple Room, Balcony, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Quadruple Room, Balcony, Ocean View

  • 807 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

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About this property

Palazzo Marzoli Resort

4-star hotel in Upper Positano
This hotel features a bar/lounge, a snack bar/deli, and a rooftop terrace. Free continental breakfast is provided, as well as free WiFi in public areas, a free beach shuttle, and a free manager's reception. Other amenities include a 24-hour business center, a coffee shop/cafe, and spa services.
Palazzo Marzoli Resort offers 10 accommodations with minibars and safes. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This luxury hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service.

Palazzo Marzoli Resort has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Boat tours
  • Library
  • Motor boating
  • Sailing

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 180.0 per day
Cribs (infant beds) are available for EUR 45.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 170 per vehicle (one-way, maximum occupancy 2)
  • Crib (infant bed) fee: EUR 45.0 per day
  • Rollaway bed fee: EUR 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Marzoli
Palazzo Marzoli
Palazzo Marzoli Positano
Palazzo Marzoli Resort
Palazzo Marzoli Resort Positano
Palazzo Marzoli Resort Hotel Positano
Palazzo Marzoli Resort Hotel
Palazzo Marzoli Resort Positano
Palazzo Marzoli Resort Hotel Positano

Reviews

Palazzo Marzoli Resort Reviews

7.4

Good

8.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 100 out of 247 reviews
Rating 8 - Good. 55 out of 247 reviews
Rating 6 - Okay. 33 out of 247 reviews
Rating 4 - Poor. 31 out of 247 reviews
Rating 2 - Terrible. 28 out of 247 reviews

Reviews

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience! The room was beautiful and the view is something we will never forget. Breakfast was delivered to our room and it was delicious. The staff were very welcoming and sweet, made us feel at home. Would do it all over again. Grazie!
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Stayed 3 nights in Aug 2025

10/10 Excellent

Hana, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was absolutely amazing. Felicia and Walter are fantastic, and super warm and welcoming. I would absolutely recommend this hotel to anyone. The location is fantastic near Via Nazionale and walkable to everything in Rome.
Stayed 1 night in Jul 2025

4/10 Poor

Palvinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

Palvinder

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not worth what I paid. This place is way high up in positano. Hot water was just like Luke warm more like cold. Shower size is very tiny. Bed is uncomfortable and loose. Same breakfast every day in the room. No other option. Very limited choice. Very disappointing. I am sorry but I wouldn’t recommend this place to anyone. No lobby at all.
Stayed 1 night in Jun 2025

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My reservation was for an ocean view room at the resort. However, we were put up in a completely different building, La Caravella Residence. La Caravella is a very old and outdated apartment building. While it is directly across from the beach, it does not feel or look like a resort. The room we were put in wreaked of cigarette smoke and had a view of beach umbrellas. I called the resort office about the difference in locations and to complain about the smell (supposed to be nonsmoking) and the man ended up hanging up on me. I was frustrated and reached out to Expedia and also wrote a Google review, which led to the property manager contacting me to explain that my original room at the resort had a bathroom plumbing problem that couldn’t be addressed, so I was moved. He then gave me an option for a different room on the second floor at La Caravella, which we took as it had a better view and didn’t smell like smoke. Manager should’ve been honest from the beginning. Very rude man. All in all the location is perfect, but the facilities are very outdated and would benefit from some investment - especially new mattresses, pillows, and towels.
Stayed 3 nights in Jun 2025

10/10 Excellent

EINAT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rosa was amazing. The rooms are very spacious and our balcony was quite large with two beach chairs and a table and chairs. Very well equipped. The shower are outdated but as you walk out you’re at the beach. Can’t ask for more!
Stayed 2 nights in Jun 2025

2/10 Terrible

Mireille

Traveled with partner
Disliked: Amenities
Poor service Communication only in Italian Not generous at all Expensive parking Too expensive for little prestations
Stayed 2 nights in May 2025

10/10 Excellent

Hansel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room's balcony was unreal! The hotel was clean and in good shape. As long as you're willing to walk the 750 stairs up from the beach, this is a great place to stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Xiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice sea/town view and close to bus stops

Sea view from terrace, location close to buses from other towns and local bus to/from beach. Breakfast delivered to room.
Stayed 1 night in Apr 2025

2/10 Terrible

Tatyana

Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, room was clean, view was AMAZING!! Would go back for sure
Stayed 2 nights in Sep 2024

10/10 Excellent

cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area, great view, nice staff!
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and wonderful people at the front
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel at all costs

The AC of the room was not working and the director of the property was so rude and basically told us that this is what it is and won't be able to do anything. Much better hotels around and one should not waste time and money on this property
Stayed 2 nights in Aug 2024

2/10 Terrible

Damian

Disliked: Cleanliness, staff & service, property conditions & facilities
The manager cheated on us that there is no posiibility to find a place to park in the town and the price 90 EURO PER DAY is normal practice. He said that we must pay for 5 days right now. I paid and then I found parkings with price 35 Euro per day. I took my car out of the parking but they refused to give my money back. Terrible PLACE!!!
Stayed 4 nights in Jul 2024

2/10 Terrible

Lelis

Stayed 2 nights in Jul 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from main area lots of stairs good view
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Stayed 5 nights in Jul 2024

10/10 Excellent

bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

joy

Traveled with family and small children
Liked: Staff & service
Parking cost was overly priced, 200 Euros for two nights The washroom door did not lock The bathroom stand up shower - the drainage would clog The mini fridge items overly priced- especially bottled water 5.00 Euro The hotel room was overly priced for what it offers. The location was not bad as it was beside the connivence store and walking distance to the town of Positano Staff greeted well, rooms were cleaned daily.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Stayed 3 nights in Jul 2024

2/10 Terrible

Viktor

Disliked: Cleanliness, staff & service, property conditions & facilities
The ports of electricity wouldn’t work, the beds were very uncomfortable , the a/c doesn’t work very well , Their is no sauna no gym no spa … when I looked up the property it showed that this was included .
Stayed 4 nights in Jun 2024

2/10 Terrible

Anna

Disliked: Staff & service
Very rude, and terrible service
Stayed 1 night in Jun 2024