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Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Exterior
Exterior
Exterior
Restaurant
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Laundry
$126
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
The Plaza Gunwharf Quays, Portsmouth, England, PO1 3FD
  • Place, Gunwharf Quays
    ‪1 min walk‬
  • Place, University of Portsmouth
    ‪4 min walk‬
  • Place, Portsmouth Historic Dockyard
    ‪9 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(77 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

7.6 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

7.8 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3-star Portsmouth hotel steps from Gunwharf Quays
This smoke-free hotel features a bar/lounge, a microwave in a common area, and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities.
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers.

This Portsmouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 743 square feet (69 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 743 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 2 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gunwharf Holiday Inn Express
Gunwharf Quays Holiday Inn Express
Gunwharf Quays Portsmouth
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Holiday Inn Express Gunwharf Quays Hotel Portsmouth
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Portsmouth Gunwharf
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Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
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Holiday Inn Express Portsmouth Gunwharf Quays an IHG Hotel
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Hotel

Reviews

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 514 out of 1015 reviews
Rating 8 - Good. 308 out of 1015 reviews
Rating 6 - Okay. 115 out of 1015 reviews
Rating 4 - Poor. 41 out of 1015 reviews
Rating 2 - Terrible. 37 out of 1015 reviews

Reviews

10/10 Excellent

Tracey

Liked: Staff & service
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay.

Stayed here to go to Victorious. The air con wasn’t working but we were supplied with water and free ice cream! Luckily it wasn’t as hot as it had been and the lack of air con wasn’t a problem. We very rarely use it anyway. The free breakfast was excellent. We have been spoilt and hubby wants to stay there again next year. Loved the surrounding areas and the 10% discount to use at All Bar One and outlet shops.
Stayed 3 nights in Aug 2025

6/10 Okay

Neville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Ok but got problems

Air con broken Lifts broken Insecure luggage storage
Stayed 1 night in Aug 2025

6/10 Okay

chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was really uncomfortable and squeaky. Air conditioning not working. Staff helpful and friendly, good discounts for shopping and food. Parking was a great price! Fantastic location.
Stayed 1 night in Aug 2025

10/10 Excellent

Heidi, Chandler

Traveled with family
Liked: Cleanliness, staff & service
Staff was exceptional!
Stayed 3 nights in Aug 2025

6/10 Okay

Catherine

Liked: Cleanliness
Great location for the train station, shops and harbour. Surprisingly good breakfast. Lovely touch having a small area for kids with colouring pens and games. We had a room facing the front and it was a bit noisy - we heard music, people coming out of restaurants and the bins being emptied in the morning.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Went for a shopping trip to the quays before visiting friends. The hotel is very clean and convenient for the shops. Parking and discount deals very good, and the staff we dealt with couldn't be more friendly and helpful.
Stayed 1 night in May 2025

4/10 Poor

Michele

Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 4 nights in Aug 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff service
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for the Victorious Festival, right by the station and easy to walk to the festival. Bar open late too which was brilliant for us all.
Stayed 2 nights in Aug 2025

6/10 Okay

Chris

Location is fantastic and the parking is good. Air-con in the hotel not working, lift on 3rd floor not working, lock and handle on room window was missing ( potentially dangerous for kids!)
Stayed 1 night in Aug 2025

10/10 Excellent

steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Frank

Stayed 1 night in Aug 2025

4/10 Poor

Michael, Kings Hill

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The air conditioning in the whole property doesn't work it seems..Have to have window open so lots of noise from outside.. Lift button on 3rd floor to call the lift doesn't work.. Bed not very comfortable.. Hotel needs to have an update as too many issues
Stayed 1 night in Aug 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Andrew

Business traveler
Disliked: Property conditions & facilities, room comfort

Rundown

No air conditioning. The room was boiling
Stayed 1 night in Jul 2025

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Laura

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property needs a lot of work. Most used facilities at the hotel were not working. Air con, elevators etc. rooms were not clean. Stains and marks over all furniture in the room and all over the walls. The best part of this hotel is the location. Walkable to the must see places in Portsmouth.
Stayed 3 nights in Jul 2025

8/10 Good

Justine

Traveled with family
Liked: Cleanliness, staff & service, amenities
staff were excellent great welcome with free ice-cream and water , were warned about aircon not working but the fan provided was useless and noisy. Breakfast was good . the room was clean but a bit tired round the edges could do with freshen up. however is in a great location for all the visitor attractions and bars. perfect for our quick visit
Stayed 1 night in Aug 2025

6/10 Okay

Jilann

The staff were excellent - went out of their way to make up for the facilities of the hotel. The AC was broken and small fans were placed in the hotel to try and move the air. The elevator call button on the third was broken so you had to
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best holiday Inns I have stayed at. The free breakfast was a real plus as was the free parking for 24hrs followed by parking for £2 a day. For Portsmouth you can’t beat this hotel. Would highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheila

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a brief stay but the hotel was excellent. Staff were super helpful. Room was very clean and had everything we might need including iron. Very comfortable. Breakfast was included and very tasty with lots of options. Didn’t like coffee but seems to be same in many hotels using the type of machine they have. Great location and easy parking. Highly recommend.
Stayed 1 night in Jul 2025