Tru by Hilton Portland Airport Area

2.5 star property

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Photo gallery for Tru by Hilton Portland Airport Area

Reception
Snack bar
Billiards
In-room safe, soundproofing, free WiFi, bed sheets
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
$163
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
369 Maine Mall Road, South Portland, ME, 04106
  • Maine Mall
    ‪2 min walk‬
  • Thompson's Point
    ‪6 min drive‬
  • Maine Medical Center
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

8.2 out of 10
Very good
(12 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(179 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(24 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(114 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(18 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Portland Airport Area

South Portland hotel steps from Maine Mall
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This South Portland hotel also offers a fitness center, tour/ticket assistance, and coffee/tea in a common area. Onsite uncovered self parking is complimentary. Guests can use the indoor pool at a partner property.

Tru by Hilton Portland Airport Area has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 964 out of 1513 reviews
Rating 8 - Good. 341 out of 1513 reviews
Rating 6 - Okay. 127 out of 1513 reviews
Rating 4 - Poor. 41 out of 1513 reviews
Rating 2 - Terrible. 40 out of 1513 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 1 night in May 2025

10/10 Excellent

Luciane

Stayed 2 nights in Jan 2025

10/10 Excellent

Donald

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel great customer service
Stayed 3 nights in May 2025

6/10 Okay

Krisann

Stayed 1 night in May 2025

10/10 Excellent

Jessica

Stayed 1 night in May 2025

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant
Stayed 3 nights in May 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool table was a nice different thing to do when at the hotel, but there was only one so we never had a chance to play. Park lot is big. They had a nice little snack bar with wine and beer, this was a nice surprise when you dont want to go back out for a snackit drink.
Stayed 1 night in May 2025

10/10 Excellent

Frank

Stayed 1 night in May 2025

10/10 Excellent

Iliana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The 24 hour airport shuttle was the big draw for us. The hotel was very clean and utilitarian.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel bad parking situation

We had a good trip. The parking lot is very frustrating when you get back in the evening and can’t find a place to park. Circling fir 10-20 minutes on multiple nights got annoying.
Stayed 6 nights in May 2025

6/10 Okay

LILLIAN

Business traveler
Disliked: Amenities
Very loud near the roadway and footsteps above me. Bed was comfortable. I got charged for parking but no one even asked me about it, they said the swipe on my card was for incidentals but i was charged for parking- but hadn’t been told about that charge before.
Stayed 1 night in May 2025

10/10 Excellent

Kumari, Jenks

Traveled with family
Liked: Cleanliness
Friendly and helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Jesse

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All around clean and comfortable!

Friendly and prompt shuttle driver, despite late arrival due to delay. Easy check in, very clean room, exfeptionally comfortable bed and pillows. Clean room and bathroom.
Stayed 1 night in May 2025

6/10 Okay

Toni

Liked: Staff & service
Disliked: Cleanliness
The property is very congested and busy. It advertises as having a pool but the build doesn’t have one. You have to walk to the next door hotel. The room was not as clean as I’d like. The soap in the bathroom leaks and floor was dirty.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Very convenient location. Clean and friendly hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gal shopping trip

Clean modern room. Very comfortable beds! Great location. Will stay again
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

10/10 Excellent

Bob

Stayed 1 night in May 2025

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Branden was at the desk when I arrived. I had spoken to him the previous night with questions about parking for the jetport shuttle. He was VERY helpful in explaining the website for the Right Way Parking was outdated and assured me that parking was very easy and safe in front of the hotel. He was very friendly and helpful. The facility itself was very clean. My room was very clean. I liked the large refillable bottles of soap, shampoo, & conditioner. The room was quiet considering it faced Maine Mall Rd. Access to restaurants & shopping was convenient.
Stayed 1 night in May 2025

6/10 Okay

takesha

Stayed 2 nights in May 2025

10/10 Excellent

Bret

Stayed 2 nights in Apr 2025

4/10 Poor

Tanya

Traveled with partner
Disliked: Cleanliness, staff & service
Initial room was not ready for us we were comped two bottles of water and a tiny bag of popcorn. Our second room had hairs in the shower.
Stayed 1 night in May 2025