Tru by Hilton Portland Airport Area

2.5 star property

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Photo gallery for Tru by Hilton Portland Airport Area

Reception
Business center
In-room safe, soundproofing, free WiFi, bed sheets
Billiards
Snack bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
$88
includes taxes & fees
Nov 2 - Nov 3

Explore the area

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369 Maine Mall Road, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪6 min drive‬
  • Place, Maine Medical Center
    ‪7 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(184 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(121 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(18 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.2 out of 10
Very good
(12 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(14 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(25 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Portland Airport Area

South Portland hotel steps from Maine Mall
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This South Portland hotel also offers a fitness center, tour/ticket assistance, and coffee/tea in a common area. Onsite uncovered self parking is complimentary. Guests can use the indoor pool at a partner property.

Tru by Hilton Portland Airport Area has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Reviews

Tru by Hilton Portland Airport Area Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 992 out of 1572 reviews
Rating 8 - Good. 360 out of 1572 reviews
Rating 6 - Okay. 134 out of 1572 reviews
Rating 4 - Poor. 46 out of 1572 reviews
Rating 2 - Terrible. 40 out of 1572 reviews

Reviews

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steady and dependable hotel

This is our go to hotel when we stay in South Portland
Stayed 1 night in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for the money

Comfy beds, very clean, breakfast is yummy and the gym is always clean.
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious rooms

Very large rooms. Super clean. Loved having access to the pool in adjoining hotel. Loved the pool table in the lobby.
Stayed 2 nights in Jul 2025

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Place is clean a good breakfast and close to all arractions Portland may offer!
Stayed 4 nights in Jul 2025

8/10 Good

Duyen

Stayed 1 night in Jul 2025

10/10 Excellent

Aaron R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern feel. Breakfast was great.
Stayed 1 night in Jul 2025

4/10 Poor

Peter

Traveled with family
Disliked: Amenities
Room 220 in particular is EXTREMELY noisy. It’s right that on top of something that causes the entire floor to vibrate. Impossible to get a good night sleep. Arrived from airport at1:45am. Too late to do anything about it, but this night stay ranks among the worst. The shuttle driver was not very personable - didn’t even offer to take my luggage on or off the shuttle (and I was the only rider. Check in staff might as well have just stayed in bed as they were half asleep when I arrived. Not welcoming AT ALL or helpful at check in.
Stayed 1 night in Jul 2025

2/10 Terrible

Timothy

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Wife and I stayed there for 4 days. We walked into the room and the forst thing she saw was hair on the floor. When she was taking a shower, noticed a small area of mold forming in the shower. The property offers every other day housekeeping servic which is not a problem, but they did not provide service at all. Check with the front desk around 2pm, they assured me that our room would be cleaned because we were on the schedule for housekeeping list and not to worry. Came back after diner, nothing was done. I went to the feint desk to get what was needed to make the room and did it myself. Nobody from upper management bothered to reach out to us with any explanations, not even a sorry. Cowards? Or maybe they didn't even care because we were asians? Don't want to believe that but could not help feeling that way. The only highlight was the front desk staff who were very friendly and informative.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mario

Stayed 1 night in Jul 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

We really enjoyed our stay at this property
Stayed 1 night in Jul 2025

10/10 Excellent

Lillian

Traveled with partner
Liked: Amenities
Open parking. Inside was well kept. Quiet atmosphere.
Stayed 1 night in Jul 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Convince to the airport
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda, Eastport

Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Clean , free breakfast! Modern and affordable we love Marian the manager!
Stayed 3 nights in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Neerja

Traveled with family
Liked: Amenities, property conditions & facilities
Latest decor, bathrooms were nice and big, no tea/coffee in the room, also rooms were not cleaned during stay.
Stayed 3 nights in Jul 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a couple days vacation
Stayed 2 nights in Jul 2025

10/10 Excellent

Eli

Stayed 2 nights in Jul 2025

8/10 Good

AG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall. I would stay again. Close to airport.
Stayed 2 nights in Jun 2025

8/10 Good

Aaron

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Can't beat the close proximity to the airport. The room didn't seem to be cleaned super well, but overall our brief stay was comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Janet

Liked: Cleanliness
Disliked: Amenities
Close to airport. Room overall was comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except that Comic Con was right around the corner and a lot of parking were taken and there were a lot of people hanging out in the lobby... and they had very loud music in one of the nights. Other than that, the hotel was great and staff was amazing!
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place overall
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025