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Tru by Hilton Portland Airport Area

2.5 star property

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Photo gallery for Tru by Hilton Portland Airport Area

Reception
Snack bar
Billiards
Business center
In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
$81
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
369 Maine Mall Road, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(193 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(129 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(19 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(13 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower) | In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.8 out of 10
Excellent
(17 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(25 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

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About this property

Tru by Hilton Portland Airport Area

South Portland hotel with free weekday breakfast
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This South Portland hotel also offers a fitness center, tour/ticket assistance, and coffee/tea in a common area. Onsite uncovered self parking is complimentary. Guests can use the indoor pool at a partner property.

Tru by Hilton Portland Airport Area has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1018 out of 1636 reviews
Rating 8 - Good. 382 out of 1636 reviews
Rating 6 - Okay. 145 out of 1636 reviews
Rating 4 - Poor. 48 out of 1636 reviews
Rating 2 - Terrible. 43 out of 1636 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kirk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they had a laundry area. The breakfast was pretty descent. It is truly a tranquil place.
Stayed 4 nights in Aug 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Very, very, simple; this is like a modern, super-clean, motel -6. Probably good if you missed a flight, or trying to catch one, for a night.
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good coffee available 24 hours.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Judson

Stayed 1 night in Sep 2025

2/10 Terrible

Shana

Stayed 7 nights in Aug 2025

8/10 Good

Dale Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surgery stay

It was very clean. May want different dispenser for soap,hard to use most of the time.
Stayed 1 night in Sep 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly environment. Atmosphere was comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melonee

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quite and bed so comfortable
Stayed 3 nights in Jun 2025

10/10 Excellent

Kikho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I enjoyed the stay. The room was nice and clean but a little noisy being very closed to freeways. My husband liked the automatic pancake machine. I was a bit disappointed at the breakfast bar and thought it would have been better if potatoes were available along with eggs and sausages.
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs additional toaster and pancake machine
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa, Grand Haven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was conveniently located near the airport and the shuttle service was very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jyothsna (Jo)

Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, amenities
The only thing I can say is, it’s very hard to get the soap out of those pushy things and the shampoo smells like butt, but there the shampoo but other than that, it was a lovely stay. We had a wonderful time. Everybody was lovely.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jeff

Liked: Cleanliness, property conditions & facilities, room comfort
We went out for the day came back. Someone had used our shower and been in our room. We told the front desk clerk he said I’ve had that happen one other time and there were long black hairs all in the shower and the sink. My wife has blonde hairand I have no hair. I told him. And the bathroom floor had water all over it. The shower had water on the walls and the glass. Someone had definitely taken a shower in the room since we’ve been gone I could not believe it. I could not believe it something like this is never happened. They definitely have a problem at this hotel. I was very disappointed. We stayed at true hotel the night before and it was fantastic. I couldn’t get a manager or anyone else to explain the front desk clerk said I’m the only one here. I don’t know what to tell you I said wow checked out the next day.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rupes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Young man working the front desk was very nice and friendly and had great restaurant recommendations.
Stayed 1 night in Aug 2025

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities
There was a Q-tip on the bathroom floor from the previous guest. The shampoo and conditioner bottles were empty Nobody ever came to clean the room. I had to go to the desk to get shampoo, conditioner and clean towels. The TV had about 50 channels but only about about 10 of them worked.
Stayed 3 nights in Aug 2025

8/10 Good

Tammie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room is very crampt, dog hair all over my room.
Stayed 4 nights in Aug 2025

4/10 Poor

Samantha

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025