Tru by Hilton Portland Airport Area

2.5 star property

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Photo gallery for Tru by Hilton Portland Airport Area

Reception
Billiards
In-room safe, soundproofing, free WiFi, bed sheets
Snack bar
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
$81
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
369 Maine Mall Road, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(191 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(127 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(19 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(13 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower)

9.2 out of 10
Wonderful
(16 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(25 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Similar properties

About this property

Tru by Hilton Portland Airport Area

South Portland hotel steps from Maine Mall
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This South Portland hotel also offers a fitness center, tour/ticket assistance, and coffee/tea in a common area. Onsite uncovered self parking is complimentary. Guests can use the indoor pool at a partner property.

Tru by Hilton Portland Airport Area has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Reviews

Tru by Hilton Portland Airport Area Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1017 out of 1629 reviews
Rating 8 - Good. 380 out of 1629 reviews
Rating 6 - Okay. 144 out of 1629 reviews
Rating 4 - Poor. 47 out of 1629 reviews
Rating 2 - Terrible. 41 out of 1629 reviews

Reviews

10/10 Excellent

Roshan

Stayed 1 night in Aug 2025

8/10 Good

Krist

Liked: Cleanliness, staff & service, property conditions & facilities
The elevators smelled like wet dog and dog poop
Stayed 1 night in Aug 2025

10/10 Excellent

Shaunalea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, thank you!
Stayed 5 nights in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No expectations but fully surprised how well it was run
Stayed 2 nights in Aug 2025

6/10 Okay

Steve

Traveled with family
Liked: Property conditions & facilities
Did not like that a person staying at Hotel's Auto Alarm went off all night so guests could not sleep. Did not like that housekeeping did not come when they were suppose to and then when they did come only did half of the job. Did like handyman worker that tried to fix a shade that did not work correctly.
Stayed 3 nights in Jul 2025

4/10 Poor

toni

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was so unfriendly and when asking the staff a question they seemed bothered by me . the room was not the cleaniest and for the amount of money i spent i am not happy. also had to ask for towels cause the rooms get cleaned every other day and trying to get towels was not easy. would not recommend this hotel to anyone.
Stayed 2 nights in Aug 2025

10/10 Excellent

Blanche

Stayed 1 night in Aug 2025

10/10 Excellent

Dedra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great
Stayed 2 nights in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

William

Nice
Stayed 1 night in Aug 2025

10/10 Excellent

sakiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Giovaninni, Revere

Liked: Cleanliness, staff & service, property conditions & facilities
Always great
Stayed 1 night in Aug 2025

10/10 Excellent

Philly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport, nice and clean hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Corrine

Traveled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, amenities
Great staff at the front counter. Hotel close to shopping and restaurants.
Stayed 1 night in Aug 2025

6/10 Okay

Galen L

Traveled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

darryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Cassidy

Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean, modern, has a nice breakfast, and is 10 minutes from the heart of Portland. The staff at this hotel was really great. Friendly and helpful.
Stayed 5 nights in Aug 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that these rooms have no carpet!
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place!
Stayed 1 night in Aug 2025

10/10 Excellent

Stefanie

Stayed 2 nights in Aug 2025