Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a convenience store and charcoal grills. Housekeeping is available once per stay.
Crystal Palace Resort offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature fans and blackout drapes/curtains. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters. 40-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Crystal Palace Resort features a seasonal outdoor pool, barbecue grills, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in January 2023.
Crystal Palace Resort has designated areas for smoking.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Free RV/bus/truck parking on site
Food and drink
Coffee and tea in common areas
Things to do
Seasonal outdoor pool
Water sports equipment
Family friendly
Fenced pool
Grocery/convenience store
In-room microwave
Mini-fridge
Pool toys
Seasonal outdoor pool
Conveniences
24-hour front desk
Grocery/convenience store
Guest services
Change of bedsheets (on request)
Housekeeping (once per stay)
Outdoors
Barbecue grill
Beach loungers
Direct access to the beach
Free pool cabanas
Outdoor furniture
Pool loungers
Accessibility
Hardwood flooring in public areas
No elevator
More
1 building
2 floors
Built in 1984
Designated smoking areas
Renovated entire property - January 2023
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Memory foam mattress
Bathroom
Bathtub or shower
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
40-inch LED TV with cable channels
Food and drink
Microwave
Mini-fridge
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Fan
Heating
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Pet fee: USD 20 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in fee: USD 30 (subject to availability)
Late check-out fee: USD 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
The seasonal pool will be open from March 01 to September 30
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Crystal Palace Resort Hotel
Crystal Palace Resort Port Bolivar
Crystal Palace Resort Hotel Port Bolivar
Reviews
Crystal Palace Resort Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This hotel was unique and charming. Our room was clean, and spacious. The bed was comfortable, the linens were fresh. The pool was very nice and inviting.
This hotel was built in 1984 and does lack outlets. But besides that there is nothing negative to be said about it.
Gracia
Stayed 2 nights in Jun 2025
2/10 Terrible
josh
Jun 29, 2025
josh
Stayed 1 night in Jun 2025
10/10 Excellent
Maggie
Traveled with family and small children, Traveled with family
First time at the beach and our host was amazing. She was so very kind!
Maggie
Stayed 1 night in Jun 2025
10/10 Excellent
Robert
Traveled with family
Jun 27, 2025
The motel is under new management & they were very accommodating. The bed was super comfortable & the room was clean. I'll be staying here again the next time I go to Crystal Beach.
It was okay. Pool was green in spots. They didn’t provide conditioner. Pictures are a little deceiving. Stains on one of the bed sheets…
Stevi
Stayed 2 nights in Jun 2025
6/10 Okay
Rene
Jun 22, 2025
Disliked: Amenities
There was not a person at the front desk even in the morning, always had to ring for one. No hair dryer in room, bad for the ladies. Only a couple of very small soap bars. No MW. Did seem clean though bed not very comfortable.
The gentleman at the check-In desk was very kind to switch our room to a downstairs I had asked for one on Expedia but didn’t realize the property doesn’t get the request, you have to call and ask for it. Room was clean and beds were comfey. There’s a really nice outdoor area to swim and visit. We will definitely stay there in the future.
This place is 2 mins from the beach. Hotel is very nice. Customer service was great. Very accommodating for my 80 year old mother. I will return with hubby. This weekend was girls weekend.
Check in was easy and quick. No elevator so had to carry our bags to the second floor. No pictures on the walls. Very very basic room. No hook or rack for bath towels or face towel. One lamp had no light bulb. Bed was soft and sheets were wrinkled up but looked clean. TV didn’t work but maybe it was because of the storm. Pool are liked clean but water was green. Pool was closed. Glad we only stayed one night.
A+ Recommend staying here! Clean Rooms, Friendly Staff, nice pool. Only Hotel in this area. Manager Harry was great! Took care of any Questions we had about the area.
Steven
Stayed 1 night in Jun 2025
8/10 Good
Stephanie
Traveled with family
Jun 8, 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Met our needs
Motel is exactly what you would expect for the price. It was clean and safe, so it met our most important needs. It’s a dated facility, no bells and whistles, but didn’t expect any at this price point. The mattresses were uncomfortable. The pool was great. The room’s AC kept it nice and cool. The property is well lit and has cameras giving you a sense of security. Overall, it was a great stay.
The room was good sized. We got a king with a pull out bed. Everything was clean and there wasn't any grit on anything. The only problem we had was the air unit kept doing this loud clicking/banging noise every few minutes, it was incredibly loud. Even with the noise though, it stayed cool and the bed was comfortable.
The staff were very friendly. The pool area was nice and the guests were quiet when using it. We had an issue with the a/c on the first night but the staff fixed it while we were at dinner, so we were very pleased.