Harbour Heights Hotel

Property class: 4

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Photo gallery for Harbour Heights Hotel

A hotel room with a bed, bedside lamps, a desk, and a chair.
A dining area with a table set for two, overlooking a scenic view of the sea and hills.
A dining table set for two with wine glasses and cutlery, overlooking a scenic view of the sea.
A reception desk with a receptionist, a glass partition with a geometric pattern, a framed painting on the wall, and a sign welcoming guests to the hotel.
A room with two blue armchairs, a wooden table with a magazine, and a view of the sea through large windows.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $155
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
73 Haven Road, Sandbanks, Poole, England, BH13 7LW
  • Place, Canford Cliffs Beach
    ‪5 min walk‬
  • Place, Sandbanks Beach
    ‪6 min walk‬
  • Place, Compton Acres
    ‪15 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪28 min drive‬

Room options

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 447 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Double Room, Balcony, Harbor View

9.4 out of 10
Exceptional
(3 reviews)
  • Harbor view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Standard Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 262 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Double Room, Harbor View

9.4 out of 10
Exceptional
(13 reviews)
  • Harbor view
  • 257 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free wired internet

Double Room, Balcony, Harbor View

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Standard Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Similar properties

About this property

Harbour Heights Hotel

4-star Poole hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, coffee/tea in a common area, and conference space.
Harbour Heights Hotel offers 38 air-conditioned accommodations with coffee/tea makers and designer toiletries. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Harbour Heights Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
The View - This bistro specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The View

Things to do

  • Piano

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 2 and January 23.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.00 per night
Cribs (infant beds) are available for GBP 5.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Harbour Heights Hotel Hotel
Harbour Heights Hotel
Harbour Heights Hotel Poole
Harbour Heights Poole
Harbour Heights Hotel Poole, Dorset
Harbour Heights Hotel Poole
Harbour Heights Hotel Hotel Poole

Harbour Heights Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 254 out of 542 reviews
Rating 8 - Good. 195 out of 542 reviews
Rating 6 - Okay. 67 out of 542 reviews
Rating 4 - Poor. 23 out of 542 reviews
Rating 2 - Terrible. 3 out of 542 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast good service Spacious room clean and comfortable we definitely visit again
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This is an incredible place to stay especially when the sun is shining
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Well positioned with some rooms having amazing views over the bay. Unfortunately slightly dated interior, with limited food menu, however breakfast was good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Clean rooms. Friendly staff. Amazing view of the harbour. We would certainly return
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous room with beautiful sea views, wonderful breakfast and outside area, stunning location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place for sundowners on the patio, magnificent view over the harbour. Not so nice to carry drinks outside to table down steps, with waiters stood around doing nothing.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first pulled up the hotel was not much to look at but honestly, what a lovely surprise once inside. The restaurant, the terrace overlooking Poole harbour and the rooms were all very spacious (we had 3 rooms)
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Bar staff were excellent loved the Italian style Negroni.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was spotless and the Staff very friendly
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Room was clean bed comfortable and the staff were excellent nothing too much trouble- breakfast plentiful and evening menu great especially the seafood
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was very clean and was cleaned during my 2 night stay. Staff were friendly and courteous at all times.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Excellent enjoyable especially with our small dog.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff at this beautiful hotel. Amazing views. Excellent breakfast too.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Friendly welcome. Comfortable stay. Lovely breakfast. Thank you.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Arrival was like stepping into an episode of Fawlty Towers. Receptionist fine but he was pretty much only staff member visible
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Downstairs area very inviting,staff pleasent, Bedroom cleanbut sorry to say carpet had stains on it and looked grubby , breakfast was excellent.but overall good.
View from restraunt
Bathroom
Room
View from bedroom
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

A great stay The room had a great bathroom and lovely bed. The views of Poole harbour and Brownsea Island was amazing. Gorgeous breakfast and super friendly staff.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

We love this hotel - great position, great food and service. Not the cheapest place to stay but well worth it
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from our room (304), which was clean and comfortable. Excellent breakfast in the morning.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean and lovely staff
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness
Not really 4 star by its standards. If not for the amazing view this hotel could not command the prices that it does. restaurant menu very limited, staff in restaurant do not attend very promptly to tyhe tables. Decor is tired, room OK but bathroom poor.
Stayed 1 night in May 2026