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Best Western Pocatello Inn

3.0 star property

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Business center
Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Lobby
Indoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Hot Tub
  • Bar
$99
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
1415 Bench Rd, Pocatello, ID, 83201
  • Place, Portneuf Medical Center
    ‪2 min drive‬
  • Place, Idaho State University
    ‪2 min drive‬
  • Place, Holt Arena
    ‪3 min drive‬
  • Airport, Pocatello, ID (PIH-Pocatello Regional)
    ‪8 min drive‬

Room options

Suite-2 Queen Beds, Non-Smoking, Oversized Room, Third Bed Is A Sofabed, Microwave And Refrigerator, High Speed Internet Access

  • Sleeps 6

Queen Room

  • Sleeps 2

View all photos for Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed)

Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Standard Room, 1 Queen Bed, Non Smoking (Small Room) | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;Third bed is a Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;Third bed is a Sofabed)

7.4 out of 10
Good
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Mobility Accessible Queen Suite with Bathtub

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

King Suite

  • Sleeps 4

Pet Friendly Queen Suite

  • Sleeps 4

Small Queen Room

  • Sleeps 2

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About this property

Best Western Pocatello Inn

3-star Pocatello hotel with bar/lounge
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Pocatello Inn offers 97 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Best Western Pocatello Inn provides a hot tub and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Best Western Pocatello Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1977
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
3 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (41 km) of the property will not be allowed to check in
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pocatello
Best Western Pocatello Inn
Pocatello Best Western
Pocatello Inn
Best Western Plus Cottontree Hotel Pocatello
Best Pocatello Pocatello
Best Western Pocatello Inn Hotel
Best Western Pocatello Inn Pocatello
Best Western Pocatello Inn Hotel Pocatello

Best Western Pocatello Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 402 out of 1004 reviews
Rating 8 - Good. 331 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 70 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

CAREY

Traveled with family
Liked: Staff & service
We felt the property must be in the process of changing hands because it was becoming run down and the was some new building started the told of Comfort Inn coming soon.
Stayed 1 night in Aug 2025

8/10 Good

Courtney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly. It’s an older hotel but very clean!
Stayed 1 night in Aug 2025

8/10 Good

Edd

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Was traveling in rv so parking was good, room was last on1st floor by exit door nosey with the smokers and construction workers and truck drivers leaving for work
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a little hard. Really enjoyed the location.
Stayed 1 night in Aug 2025

8/10 Good

Billy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price. Clean. Huge rooms

Fantastic hotel. Beautiful rooms. Clean.
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Business traveler
Liked: Amenities
Perfect for one night
Stayed 1 night in Aug 2025

6/10 Okay

Colby

Business traveler
Liked: Staff & service
Was okay. Dirty and outdated
Stayed 1 night in May 2025

10/10 Excellent

Nicholas, Waikoloa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place good food at the bar
Stayed 1 night in Aug 2025

4/10 Poor

hayden

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly and helpful staff, but this place is WORN OUT!
Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultimately great for a night or two. Unfinished and what looks abandoned Hotel next door very unsightly. Inconvenient stairs and hill but Friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Anthony Ciana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Fran

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was nice. Staff not helpful. No ice machine and he tells me there's one on the second flood. I travelled 8 hours to get there now i have to go on a treasure hunt?
Stayed 1 night in Aug 2025

8/10 Good

JoAnn, Kalispell

Traveled with partner
Liked: Cleanliness, amenities
I'm a 76 year old woman, and I had to carry my suitcases up and down stairs. No elevator. I requested a first floor room but was told none were available. The room and bed were very comfortable. Nice bar with good food. Good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Carissa

Disliked: Cleanliness, property conditions & facilities, room comfort

The absolute worst

Worst hotel I’ve stayed at in 15 years. The beds were like laying on bare springs and the fold out couch even worse- the mattress on it was 2 inches thick. My son opted to sleep on the floor- but it was wet from the fridge that was leaking. After that, he decided to sleep on our boat because it was more comfortable. The only source of AC was a fan that was incredibly loud. We had the choice of a loud fan that sounded like there was paper in it or, laying awake because it was 80 degrees and stuffy with it off. Needless to say, no one slept and we checked out early.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was showing a little age. The railing for the interior stairs seemed loose. Overall a nice place. The beds weee comfortable. The staff friendly. Parking lot is large enough to handle trailers. There is an Applebees restaurant within a few minutes walk.
Stayed 1 night in Jul 2025

6/10 Okay

Victoria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Wasn’t a bad stay,but housekeeping needs do better

Housekeeping needs to do a better job of actually cleaning these rooms! Crap on the light switch and bathroom door,hair in the bathtub and on the floor still, toliet paper on the floor,etc. bathroom was gross didn’t look like was cleaned well at all. Check in was really good, front desk staff was super sweet and helpful. Breakfast was good and staff were super nice and helpful. Check out was pretty easy as well. Very close if you want to walk to the gas station for something to drink or a late night snack.
Stayed 1 night in Jul 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service
The A/C constantly turned off and on with a loud clicking noise that woke me up all night. The fridge froze all of my food and drinks and I had to throw it all away.
Stayed 1 night in Jul 2025

8/10 Good

David

Traveled with group
It’s dirty around property
Stayed 1 night in Jul 2025

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities
Perfect for family of 5 with dogs. Pool room had a weird smell. Overall for the price not a bad hotel.
Stayed 1 night in Jul 2025