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Get an overview of this hotel
4.5-star Playa del Carmen hotel, connected to a shopping center in Downtown

Popular property highlights

Free WiFi
Pets allowed
Outdoor pool
Business center
Laundry facilities

Location

Located in Downtown, this luxury hotel is within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach Club and Playa del Carmen Maritime Terminal are also within 15 minutes.

Hotel Features

At Thompson Playa Del Carmen - Adults Only, spend the day playing on the nearby beach then return to dine at one of the hotel's 3 restaurants.

Room Amenities

All 92 rooms offer free WiFi, 24-hour room service, and LED TVs with digital channels. Other amenities available to guests include minibars, premium bedding, and rainfall showerheads.

Languages Spoken

  • English

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Thompson Playa Del Carmen - Adults Only

5ta Avenida Norte Por 12, Playa del Carmen, QROO 77710

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 34.80 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 40 per person (approximately)
  • Airport shuttle fee: USD 220 per vehicle (roundtrip)
  • Valet parking fee: USD 15 per night
  • Pet deposit: USD 150 per night
  • Pet fee: USD 40 per pet, per day
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11:30 PM

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Debit cards not accepted

No cribs (infant beds) available

Minimum guest age is 18

Debit cards

Caters to adults only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 150 per night
  • 1 per room (up to 40 lbs)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Hotel Names

  • Thompson Playa Carmen Hotel
  • Thompson Playa Carmen
  • Thompson Playa Carmen Hotel Playa del Carmen
  • Thompson Playa Carmen Playa del Carmen
  • Thompson Carmen Carmen
  • Thompson Playa Del Carmen
  • Thompson Playa Del Carmen - Adults Only Hotel
  • Thompson Playa Del Carmen - Adults Only Playa del Carmen
  • Thompson Playa Del Carmen - Adults Only Hotel Playa del Carmen

Awards & Affiliations

  • Thompson Playa Del Carmen - Adults Only is listed in the 2017 Condé Nast Traveler Top 100 List.

Hotel Amenities

Property Features

Thompson Playa Del Carmen - Adults Only features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and a meeting room. This luxury hotel also offers a nightclub, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Thompson Playa Del Carmen - Adults Only is a smoke-free property.

  • Elevator
  • Rooftop terrace
  • Number of bars/lounges - 3
  • 24-hour front desk
  • Free grocery shopping service
  • Poolside bar
  • Business center
  • Conference space
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Pool cabanas (surcharge)
  • Year Built - 2015
  • Coffee shop or café
  • Beach sun loungers
  • Dry cleaning/laundry service
  • Free WiFi
  • Valet parking (surcharge)
  • Outdoor pool
  • Smoke-free property
  • Nightclub
  • Swimming pool
  • Spa services on site
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Shopping on site
  • Laundry facilities
  • Total number of rooms - 92
  • 24-hour fitness facilities
  • One meeting room
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Free newspapers in lobby

Room Amenities

Thompson Playa Del Carmen - Adults Only offers 92 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Free newspaper
  • Air conditioning
  • Minibar
  • LED TV
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Ceiling fan
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Digital TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Blackout drapes/curtains
  • Rainfall showerhead
  • Premium bedding
  • Shower only

Parking

Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

Thompson Playa Del Carmen - Adults Only has 3 restaurants on site.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Hotel Reviews

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